Your colleague was extremely helpful and friendly. Anything I asked he found out the information I needed right away. First class service that will make me go back to shop in that store.
A empresa respondeu
Localização
Alterar localizaçãoThe Plaza 9, G74 1LW East Kilbride, Scotland, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The member of staff who served us plus the outstanding choice of cd's, dvd's. The member of staff was knowlagable, friendly without being over familiar, engaged in light hearted banter and was an abso... Ver mais
A empresa respondeu
I ordered the Tracy Chapman 35th anniversary LP and was quoted 7/4/25 as the likely delivery date. I was pleased to say that I received an email on the 3rd April saying that it was available for colle... Ver mais
A empresa respondeu
When I visited the store was unsure if HMV still done games, spoke with an assistant who stopped what she was doing to help me. She checked on line to see if itm was available and processed my purchas... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - East Kilbride
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
The Plaza 9, G74 1LW, East Kilbride, Scotland, Reino Unido
4,8
Excelente
164 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Items were in perfect condition and…
Items were in perfect condition and available to collect quickly
29 de dezembro de 2025
Resposta da hmv (UK) - East Kilbride
Hi DB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - East Kilbride
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in Shop were very helpful and…
Staff in Shop were very helpful and went out their way to solve the problem
19 de dezembro de 2025
Resposta da hmv (UK) - East Kilbride
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - East Kilbride
Hi David,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Successful Shopping Experience
I had lot's of questions and the staff were extremely helpful and nothing was a bother to them. It was a successful shopping experience.
I have since gone in several times and bought more products.
11 de dezembro de 2025
Resposta da hmv (UK) - East Kilbride
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service staff were very helpfull…
Great service staff were very helpfull and helped me with my purchase 😀
7 de dezembro de 2025
Resposta da hmv (UK) - East Kilbride
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service…
Store didn't have the album I was looking for, the sales assistant ordered it for me to be delivered to my home . It arrived 2 days later. Great service
3 de dezembro de 2025
Resposta da hmv (UK) - East Kilbride
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
Everything was exactly as I expected it…
Everything was exactly as I expected it to be
2 de dezembro de 2025
Resposta da hmv (UK) - East Kilbride
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff
2 de dezembro de 2025
Resposta da hmv (UK) - East Kilbride
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
Not in stock locally. Staff very friendly and helpful and arranged a home delivery
1 de dezembro de 2025
Resposta da hmv (UK) - East Kilbride
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly knowledgeable staff.
9 de novembro de 2025
Resposta da hmv (UK) - East Kilbride
Hi Mirav
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - East Kilbride
Hi Margaret,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
29 de outubro de 2025
Resposta da hmv (UK) - East Kilbride
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick efficient service both in the…
Quick efficient service both in the shop and the delivery
13 de outubro de 2025
Resposta da hmv (UK) - East Kilbride
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Great service. Books came quickly and kept updated on progress . I’ll use again 👍
24 de setembro de 2025
Resposta da hmv (UK) - East Kilbride
Hi Joyce,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
31 de agosto de 2025
Resposta da hmv (UK) - East Kilbride
Hi Maureen.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - East Kilbride
Hi Jackie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - East Kilbride
Hello Paige
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
That when you ask for assis
I have difficulty finding goods which I wish to purchase so I approached assistant at till gave her my list within minutes she had what was in stock then ordered rest on line goods delivered within few days excellent customer care
30 de julho de 2025
Resposta da hmv (UK) - East Kilbride
Hi Agnes
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff extremely helpful
Staff extremely helpful, helped me make my purchase and order it. Always well stocked.
29 de julho de 2025
Resposta da hmv (UK) - East Kilbride
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.