I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic!! So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from... Ver mais
A empresa respondeu
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
A empresa respondeu
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Exeter
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Reino Unido
4,8
Excelente
337 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The member of staff went out of his way…
The member of staff went out of his way to find what I wanted.He was friendly and polite
2 de agosto de 2024
Resposta da hmv (UK) - Exeter
Hi Iona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi Andy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order
Easy to order. Good communications. Arrived on time and very easy to collect.!!
19 de junho de 2024
Resposta da hmv (UK) - Exeter
Hi Josèphe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
8 de junho de 2024
Resposta da hmv (UK) - Exeter
Hi,
Thanks for getting in touch with a 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service received
4 de junho de 2024
Resposta da hmv (UK) - Exeter
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV made it easy to order an LP on line…
HMV made it easy to order an LP on line and collect from my local store at no extra cost. Well packaged item and friendly staff in store. And the range of vinyl albums is simply excellent..
5 de junho de 2024
Resposta da hmv (UK) - Exeter
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery and always well…
Fast delivery and always well packaged..when buying online but the exeter shop is my local and always happy with the knowledge and pleasant courties manner that i greeted with..
9 de maio de 2024
Resposta da hmv (UK) - Exeter
Hi Terry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Exeter
Hi Clive
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service
I needed to order a cd for my sister, as they didn't have it in stock. Andy dealt with my order very efficiently
He took my e mail details and explained that I would receive 3 emails regarding the order. I picked up the cd a few days later. I was very impressed with the service and care taken in the transaction. Thankyou.
10 de maio de 2024
Resposta da hmv (UK) - Exeter
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely friendly helpful staff
Lovely friendly helpful staff ,store neat and tidy
30 de abril de 2024
Resposta da hmv (UK) - Exeter
Hi Jayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pleasant and helpful staff
Pleasant and helpful staff. Clear communication and efficient service.
14 de fevereiro de 2024
Resposta da hmv (UK) - Exeter
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Record purchase and collection
Good price,it was nice being given updates on status of order,polite staff in store.
25 de abril de 2024
Resposta da hmv (UK) - Exeter
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Exeter
Hi Lucy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A difficult CD to find
The Assistant in your Exeter Store persevered to find a CD on the database for which I had some information but not the exact title. The Assistant did exceedingly well especially as it was during the Easter holidays and the store was busy. She seemed to enjoy the ‘search challenge’ which, fortunately, resulted in me having received delivery in the recent past of the ‘rare’ CD for which I was looking. Thank you
9 de abril de 2024
Resposta da hmv (UK) - Exeter
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy to navigate site
Really easy to navigate site, purchase and pick up from store
17 de abril de 2024
Resposta da hmv (UK) - Exeter
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was delivered within a few days…
It was delivered within a few days which was great. I have now extended my collection. There are more to buy and look forward to doing that in the near future.
3 de abril de 2024
Resposta da hmv (UK) - Exeter
Hi Jazz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff. No problems with delivery which is rare today from most other companies!
12 de abril de 2024
Resposta da hmv (UK) - Exeter
Hi Devyn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As described
As described, arrived when stated , only thing I did not like my I d was not requested
9 de abril de 2024
Resposta da hmv (UK) - Exeter
Hi Odin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A Experiência Trustpilot
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