Lovely,reapectful and helpful staff.......really excel in customer service!Tia was such a kind,happy,extremely helpful and personable young lady.Thank you very much Glasgow HMV store,I'llbe back soon!... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
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Leia as opiniões dos outros
I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... Ver mais
A empresa respondeu
Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... Ver mais
A empresa respondeu
My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Glasgow Argyle Street
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, Reino Unido
4,6
Excelente
448 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great help wasn't instore but employee…
Great help couldn't find what was after instore but employee was very helpful and was delivered in a few days
23 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Craig
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect and timely
22 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely superb service today in the…
Absolutely superb service today in the Glasgow store from Mark. I was only in the shop for a minute when he approached me to ask if I needed help with anything and offered me a seat (I’m on crutches at the minute) I was looking for a particular Playstation game but he knew immediately it wasn’t in stock and not available to order in time for Christmas. However while he was telling me this he went onto his phone and quick as a flash checked the availability of the game in the Argos around the corner. He showed me on his phone that it was available and how much it was and actually went as far as reserving it for me in case it sold out by the time I got there. Absolutely exceptional service. Putting a customers satisfaction ahead of sales for their own shop, at Christmas no less, is fantastic to see in this day and age.
21 de dezembro de 2024
Opinião espontânea
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Russell
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
click and collect
I had a click and collect order, staff at the Argyle st branch, Glasgow were pleasant and efficient.
18 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Great Service
Seamless process from ordering to collecting. Lewis who served me when I picked up the item was very helpful and friendly.
15 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Margaret
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect transaction
Perfect transaction. Vinyl arrived in perfect condition, thank you
14 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Allan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Service
Easy ordering, kept updated & informed when ready for collection. No problems with collection. All in all excellent service
11 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Thomas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great I have ordered quite a few times…
Great I have ordered quite a few times now and never any issues
12 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Donna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Only part order received for click and…
Only part order received for click and collect Other items seem to have gone missing . I ordered on 24/11/24 I thought in plenty time for Christmas and still not resolved I’ve visited the store twice and sent several emails to customer service with all details only to be eventually sent a form to complete about items “lost in post “
Don’t know if this is a HMV issue or Royal Mail but I won’t be doing click and collect again
24 de novembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Shona
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we are currently looking into this.
Kind regards
Out of stock store item.
My item was not in stock at the Glasgow store but I was able to order and have it sent to my home address, item received four days later, brilliant thank you.
12 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Maureen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Nikki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Can always depend on HMV for great…
Can always depend on HMV for great products and prices. Thanks
29 de novembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Caroline
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quicker delivery to store to pick up.
5 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi William
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Alex
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Decent folks working for you who are…
Decent folks working for you who are interested in their customers.
28 de novembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Kenny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good staff in store.
Easy to order fast delivery to store pleasant experience in store staff most helpful.
2 de dezembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Georgina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
After a bad mix up the staff came good…
After a bad mix up the staff came good on my order , great helpful staff in Argyll st shop ,so much better than customer services online who couldn’t even reply back to my problem .
30 de novembro de 2024
Resposta da hmv (UK) - Glasgow Argyle Street
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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