Helpful service at the Grimsby store and delivery service spot on. Think being able to contact the store by phone would be an improvement. Had to travel by car for over half an hour to reach the st... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit J, Freshney Place, DN31 1QL Grimsby, GB
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Leia as opiniões dos outros
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... Ver mais
A empresa respondeu
My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... Ver mais
A empresa respondeu
The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Grimsby
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit J, Freshney Place, DN31 1QL, Grimsby, Reino Unido
4,6
Excelente
191 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Easy to order the vinyl record
Easy to order the vinyl record, and good communication.
18 de junho de 2025
Resposta da hmv (UK) - Grimsby
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very reliable and delivered early
Very reliable and delivered early. Highly recommended.
5 de junho de 2025
Resposta da hmv (UK) - Grimsby
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff, I had a gift card that was in store only but the item I wanted was out of stock, Laura helped me place an order in store for home delivery
2 de junho de 2025
Resposta da hmv (UK) - Grimsby
Hi Emma
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hmvgy
Friendly helpful staff and efficient service.item tracked notified of its dispatch and delivery ready for collection
30 de maio de 2025
Resposta da hmv (UK) - Grimsby
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Grimsby
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The assistant was very helpful and…
The assistant was very helpful and efficient it was a good experience
2 de maio de 2025
Resposta da hmv (UK) - Grimsby
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Indispensable local retail resource.
I visited the store to collect an order and also found another item of interest amongst the stock on display as one so often does.
25 de abril de 2025
Resposta da hmv (UK) - Grimsby
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Staff extremely helpful. Fast prompt delivery of order for two DVDs. Highly recommend!
29 de março de 2025
Resposta da hmv (UK) - Grimsby
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Grimsby
Hi Dean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy to use the app
Quick and easy to use the app. Fast delivery vert friendly service in store 👌
6 de março de 2025
Resposta da hmv (UK) - Grimsby
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV Purchases.
The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and once the order was placed for the DVD which was not in stock it was dispatched and arrived instore in Grimsby very quickly. Great job all round! From David Dickinson.
27 de fevereiro de 2025
Resposta da hmv (UK) - Grimsby
Hi Margaret
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Top service
Normal excellent service from hmv Grimsby lots of knowledge and always happy to help,especially Alf sorted out online order for me for new album not in store
9 de fevereiro de 2025
Resposta da hmv (UK) - Grimsby
Hi antony
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Grimsby store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Alf in HMV Grimsby took the trouble of…
Alf in HMV Grimsby took the trouble of ordering online for me a couple of titles that weren't immediately available in store, and discussed similar items for future consideration, in a helpful and cheerful manner
29 de janeiro de 2025
Resposta da hmv (UK) - Grimsby
Hello Steve
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Grimsby store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Grimsby
Hi Shane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simple to purchase
Simple to purchase, speedy delivery and collection from the store.
16 de janeiro de 2025
Resposta da hmv (UK) - Grimsby
Hi Carol
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Online order not available to collect.
Online order not available to collect.
2 x dvds out of six collected.
One cancelled by customer services 2 weeks later.
Other 3 not accounted for since payment.
Extremely poor.
24 de dezembro de 2024
Resposta da hmv (UK) - Grimsby
Hello,
Thank you for leaving a review. We can see that the remaining items on your order have been marked as ready for collection and a confirmation email of such has been sent through to you. With regards to the remaining item, we can see that you requested the cancellation yesterday. We hope this helps.
Very lovely and helpful service
Very lovely and helpful service. Fast delivery as well!
28 de dezembro de 2024
Resposta da hmv (UK) - Grimsby
Hi Daina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Christmas gift
Christmas gift
bought on black friday deal, excellent discount on product.Clear instructions on how & when to collect my package.
21 de dezembro de 2024
Resposta da hmv (UK) - Grimsby
Hello Jacqueline
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good ordering system.
It was easy to order with good notifications of when the item I ordered had arrived in store.
19 de dezembro de 2024
Resposta da hmv (UK) - Grimsby
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was very easy to pick up my item…
It was very easy to pick up my item from HMV.
5 de dezembro de 2024
Resposta da hmv (UK) - Grimsby
Hi Angela
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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