Every time I pop into HMV High Wycombe it's always a pleasure. Staff always focused on my requirements and also take a genuine interest in the music I'm purchasing or ordering. Brilliant service every... Ver mais
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Localização
Alterar localizaçãoUnit 63, Eden, Union Parade, HP11 2BQ High Wycombe, GB
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Leia as opiniões dos outros
Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... Ver mais
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HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at anoth... Ver mais
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Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - High Wycombe
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 63, Eden, Union Parade, HP11 2BQ, High Wycombe, Reino Unido
4,8
Excelente
140 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I went in looking for a DVD (…
I went in looking for a DVD ( Arachnophobia) but it wasn't available so the Staines store help me order it to my local store !!!!! Outstanding service from both stores highly recommended and myself and my son who's 12 absolutely loved watching it.
11 de maio de 2025
Resposta da hmv (UK) - High Wycombe
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - High Wycombe
Hi Julie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Happy customer
High Wycombe store. Friendly, polite and very helpful. Great customer service 👏
9 de abril de 2025
Resposta da hmv (UK) - High Wycombe
Hi Chrissie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The DVD was ready for pick up.
26 de março de 2025
Resposta da hmv (UK) - High Wycombe
Hi Poppy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff all fab,happy with my ps5.All the…
Staff all fab,happy with my ps5.All the best to you all.
13 de fevereiro de 2025
Resposta da hmv (UK) - High Wycombe
Hi edward
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good prompt delivery to store for click…
Good prompt delivery to store for click and collect
10 de fevereiro de 2025
Resposta da hmv (UK) - High Wycombe
Hello Paul
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Excellent customer service
Fast, friendly customer service. Aside from collecting an order, I had an enquiry about the stylus on my record player as HMV don't stock my stylus. They were able to tell me the best place to order them from online.
6 de janeiro de 2025
Resposta da hmv (UK) - High Wycombe
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good customer service.
5 de janeiro de 2025
Resposta da hmv (UK) - High Wycombe
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Service and delivery time
Quick and friendly service when collecting order from store. Order was ready to collect quickly.
13 de dezembro de 2024
Resposta da hmv (UK) - High Wycombe
Hi ..
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff and delivered quickly
All. The staff were friendly and helpful
7 de novembro de 2024
Resposta da hmv (UK) - High Wycombe
Hi patricia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - High Wycombe
Hi Agnieszka
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - High Wycombe
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - High Wycombe
Hi Kim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Order in store for home delivery …
Order in store for home delivery record arrived damaged
27 de outubro de 2024
Resposta da hmv (UK) - High Wycombe
Hi Neville
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
don’t worry about delays
although i was notified that there would be a delay, the album was still delivered on time :)
24 de outubro de 2024
Resposta da hmv (UK) - High Wycombe
Hi hgss
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good purchasing experience online
Good purchasing experience online. Some issue to collect the item as the the shop was closed for more than an hour due some technical issues
3 de outubro de 2024
Resposta da hmv (UK) - High Wycombe
Hi Micael
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very helpful on ordering my cds that I…
Very helpful on ordering my cds that I wanted. Looked on the system to show me more for next time
21 de setembro de 2024
Resposta da hmv (UK) - High Wycombe
Hi Brian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
fine service
fine service , helpful, liked hmv for many years now always good range of disc,s
22 de setembro de 2024
Resposta da hmv (UK) - High Wycombe
Hi Cliff
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick reliable drrvice
17 de setembro de 2024
Resposta da hmv (UK) - High Wycombe
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The gentleman who served me was very…
The gentleman who served me was very helpful and polite.
I think your customer service is excellent and viny vinyl stock is of high quality. I haven’t had to send any back.
1 de setembro de 2024
Resposta da hmv (UK) - High Wycombe
Hello Steven
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
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