Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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Leia as opiniões dos outros
Super efficient on-line ordering and quick delivery to my chosen store. All arrived in perfect condition, ready for Father's Day. Staff in Hmv store were brilliant as always on collection.
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I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Ver mais
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The entire process of ordering, delivery and pick-up worked perfectly. I was kept informed about when my order was dispatched and was ready to pick up. It couldn't have gone better. The young gir... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Huddersfield
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, Reino Unido
4,8
Excelente
190 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to order and collect
3 de julho de 2026
Resposta da hmv (UK) - Huddersfield
Hello Pete
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff member was very helpful.
3 de julho de 2026
Resposta da hmv (UK) - Huddersfield
Hi Mason
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Huddersfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Huddersfield
Hi Susan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very helpful & polite people in the…
very helpful & polite people in the shop that I used
15 de junho de 2026
Resposta da hmv (UK) - Huddersfield
Hi Deana
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Huddersfield
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and prices
Very friendly staff and great service as well. Overall very happy experience shopping at this store.
12 de junho de 2026
Resposta da hmv (UK) - Huddersfield
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great help from a member of staff
Great help from a member of staff. Good with product knowledge and made my shopping experience go very smoothly.
8 de junho de 2026
Resposta da hmv (UK) - Huddersfield
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and Collect perfection
Super efficient on-line ordering and quick delivery to my chosen store. All arrived in perfect condition, ready for Father's Day. Staff in Hmv store were brilliant as always on collection.
2 de junho de 2026
Resposta da hmv (UK) - Huddersfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got vepricery item I ordered but some where…
Got very item I ordered but some where the same butt with it. Being a blind bags you get what u get.
28 de maio de 2026
Resposta da hmv (UK) - Huddersfield
Hi Janette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Best delivery I’ve had from hmv
I say it was very good only 2 days of expected and no delay . Both items were immaculate and no damage towards them.
17 de maio de 2026
Resposta da hmv (UK) - Huddersfield
Hi Ronnie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent customer service
Excellent customer service. Friendly and helpful staff. Was kept informed at every step.
6 de maio de 2026
Resposta da hmv (UK) - Huddersfield
Hi PAT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
anastasia was knowlegable.efficient and…
anastasia was knowlegable.efficient and polite,
My list,which consisted of 2 sides of A4 ,didn't phase her at all.
Excellent service.thanks
25 de abril de 2026
Resposta da hmv (UK) - Huddersfield
Hi Francois
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great communication
Great communication, easy to use website. Great staff in store.
24 de abril de 2026
Resposta da hmv (UK) - Huddersfield
Hi Sue
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a pleasure to visit HMV Huddersfield
Always a pleasure to visit HMV Huddersfield. Staff are always knowledgeable, respectful, approachable and helpful.
11 de abril de 2026
Resposta da hmv (UK) - Huddersfield
Hi Rob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Service
The workers at HMV Huddersfield are very helpful with any questions or enquiries. It was fast and easy to collect my pre-order and it was very fast service
1 de abril de 2026
Resposta da hmv (UK) - Huddersfield
Hi Mackenzie
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Huddersfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff are always friendly and very…
Staff are always friendly and very helpfull i regularly visit or order stuff online to collect from that store. Always a has a fabulous range to look at
28 de março de 2026
Resposta da hmv (UK) - Huddersfield
Hello Marie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Sorry I missed You!!
being able to pre-order online prior to release in store, being updated by text and email as to progress status, leaving a 'I missed you' card to say left in 'your safe space'.
18 de março de 2026
Resposta da hmv (UK) - Huddersfield
Hello V
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Extremely well stocked across a whole…
Extremely well stocked across a whole range of music related goods. Excellent service from a very knowledgeable and helpful staff
10 de março de 2026
Resposta da hmv (UK) - Huddersfield
Hello Christine,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Bought 4 brand new vinyls from hmv in…
Bought 4 brand new vinyls from hmv in last few month. 3 of them jump terribly. Had them replaced by lovely staff but even new ones jump to n same places. Printing production is terrible unfortunately.
3 de março de 2026
Resposta da hmv (UK) - Huddersfield
Hi Joe,
We're very sorry to hear this and for any disappointment with your purchase.
Unfortunately manufacturing faults are outside our direct control, but please be assured that your comments have been forwarded to the relevant team for review.
Should you wish to return or exchange the item again, please feel free to action this at your convenience.
My experience all through from ordering…
My experience all through from ordering and collection from my local store was easy and smooth.The workers at my local store are very friendly and ever willing to help.
21 de fevereiro de 2026
Resposta da hmv (UK) - Huddersfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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