Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... Ver mais
A empresa respondeu
Localização
Alterar localização51 Whitefriargate, HU1 2HT Hull, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... Ver mais
A empresa respondeu
Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand. In previous attempts to obtain item, there was a disconnect between stated stock in... Ver mais
A empresa respondeu
I was looking for a CD, it wasn’t in the racks, so your colleague in store ordered it for me and I picked it up in store after a week I have regularly shopped in HMV in Hull for many years and have... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Hull
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
51 Whitefriargate, HU1 2HT, Hull, Reino Unido
4,8
Excelente
252 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really easy to order months in advance
Really easy to order months in advance, and then pick up item when it was released. Great way to shop, took all the stress out of it.
19 de novembro de 2025
Resposta da hmv (UK) - Hull
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
as soon as i walked in i got asked if i…
as soon as i walked in i got asked if i was okay and if i needed help and i then said i had an order to pick up and the person at the till found it straight away and was very helpful.
15 de novembro de 2025
Resposta da hmv (UK) - Hull
Hi lexie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Hull
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was looking for a CD
I was looking for a CD, it wasn’t in the racks, so your colleague in store ordered it for me and I picked it up in store after a week
I have regularly shopped in HMV in Hull for many years and have always found your staff courteous, friendly, extremely helpful and knowledgeable about music and even about the CD(s) I have bought
They are a very valuable asset to the company and a great public face for HMV, you must do your best to keep them
Thank you
31 de outubro de 2025
Resposta da hmv (UK) - Hull
Hello Adrian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff and easy to…
Helpful staff and easy to order,delivery to store was pretty quick too .
31 de outubro de 2025
Resposta da hmv (UK) - Hull
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order arrived on or before time and…
Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand.
In previous attempts to obtain item, there was a disconnect between stated stock in store, or in warehouse such that if it was ordered or even paid for, it could not ultimately be supplied.
This time around, the stock was corrected, it was ordered and paid for, and dispatched the following day, and arrived in store 3 days later. I was able collect the item the next day, all within a 4 or 5 day timeframe, which was very satisfying.
30 de outubro de 2025
Resposta da hmv (UK) - Hull
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Did the job as expected
22 de outubro de 2025
Resposta da hmv (UK) - Hull
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Definitely will buy from HMV
Definitely will buy from HMV. Ordering was effortless, the lady shop assistant was extremely helpful and delivered promptly. Thanks 🤩
24 de outubro de 2025
Resposta da hmv (UK) - Hull
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Hull
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Hull
Hi Ronald,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Fast service and helpful staff
16 de outubro de 2025
Resposta da hmv (UK) - Hull
Hi Terry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV happy staff
The sales assistant was very helpful in checking if the cli wanted for my son was in stock it wasn’t but she ordered it it arrived three days later very happy with the whole process thank you
13 de outubro de 2025
Resposta da hmv (UK) - Hull
Hi jackie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Funko pop
Used click and collect for the first time with HMV item came well packaged. Quick and easy and convenient.
7 de outubro de 2025
Resposta da hmv (UK) - Hull
Hi Donna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
So pleased with speedy delivery of my…
So pleased with speedy delivery of my pre ordered vinyl- a surprise for my daughter so glad it was so quick. Well packaged too thanks
26 de setembro de 2025
Resposta da hmv (UK) - Hull
Hi Jo
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Hull
Hi Stephen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
There are lots of options there!
There are lots of options there! Really good quality! Amazing staff
14 de setembro de 2025
Opinião espontânea
Resposta da hmv (UK) - Hull
Hi Evita
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Hull
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff seen to quickly
Friendly staff seen to quickly. Album was packaged well.
25 de agosto de 2025
Resposta da hmv (UK) - Hull
Hi Mr Boyes
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Hull
Hi Terence
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Website was taking me back to the…
Website was taking me back to the beginning each time I tried to order!
HMV assisted in store and helped order via the store 👍
18 de agosto de 2025
Resposta da hmv (UK) - Hull
Hello John
Thanks for taking the time to leave us a 4 star review! We are sorry to hear you were having issues with the webiste, apologies for any inconvenience caused. If this happens again please contact us at website.service@hmv.co.uk so we can look into this for you.
We hope to earn that last star from you soon ;-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.