Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... Ver mais
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Localização
Alterar localização51 Whitefriargate, HU1 2HT Hull, GB
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Leia as opiniões dos outros
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... Ver mais
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Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand. In previous attempts to obtain item, there was a disconnect between stated stock in... Ver mais
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I was looking for a CD, it wasn’t in the racks, so your colleague in store ordered it for me and I picked it up in store after a week I have regularly shopped in HMV in Hull for many years and have... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Hull
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
51 Whitefriargate, HU1 2HT, Hull, Reino Unido
4,8
Excelente
252 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Received regular updates on state of…
Received regular updates on state of order, delivery and collection.
26 de setembro de 2024
Resposta da hmv (UK) - Hull
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pleasure shopping
Never had any problems issues buying from HMV everything is easy and straightforward I enjoy shopping for my music etc at your shop
15 de setembro de 2024
Resposta da hmv (UK) - Hull
Hi MsSylviaNewman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good store
Had a DVD ordered and arrived super quick and easy. Always try to shop at hmv for my music and DVDs to support them as they're always great. Helpful staff and if they dont have what you want in store, its easy to have it ordered in for you.
8 de setembro de 2024
Resposta da hmv (UK) - Hull
Hi Jen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Hull
Hi Gillian,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Friendly and helpful..didn't keep me…
Friendly and helpful..didn't keep me waiting long
20 de agosto de 2024
Resposta da hmv (UK) - Hull
Hi Hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Heard nothing for 12 days since placing…
Heard nothing for 12 days since placing an order. I was told my order would arrive within 5 days maximum. Still waiting ...
31 de julho de 2024
Resposta da hmv (UK) - Hull
Hi Paul
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Resposta da hmv (UK) - Hull
Hi Jacob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not particularly fast to pick up from…
Not particularly fast to pick up from the local store
Three stars really to just generally protest at the ridiculously high vinyl prices
I rarely buy new vinyl now
29 de julho de 2024
Resposta da hmv (UK) - Hull
Hello Pete
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Fast polite and helpful staff.
23 de julho de 2024
Resposta da hmv (UK) - Hull
Hi NICOLAS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent!
17 de julho de 2024
Resposta da hmv (UK) - Hull
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered in store.
Ordered a Blu-ray to the store for me that was out of stock in store. Staff were great.
29 de junho de 2024
Resposta da hmv (UK) - Hull
Hi Wayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Hull
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. My order came promptly.
18 de maio de 2024
Resposta da hmv (UK) - Hull
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
LP record I ordered arrived on time
LP record I ordered arrived on time, very pleased.
12 de maio de 2024
Resposta da hmv (UK) - Hull
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Hull
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Happy and helpful staff keeps me coming back.
I'm a regular customer of the branch based in Hull and the staff are always helpful and lovely to talk to. It's one of the main reasons I keep coming back.
8 de abril de 2024
Resposta da hmv (UK) - Hull
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Hull
Hi Trish
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Hull
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Managed to provide an item that was out…
Managed to provide an item that was out of stock at the supplier, in nice new sealed condition (I do not buy 4k discs in your stores directly, as you unseal them and store discs behind counter, so everything looks and feels second hand /scarmy on the shelf from handling/ware), I was concerned that you would do the same with click and collect items but took a gamble and was pleasantly surprised! I would definitely use this service again!
7 de abril de 2024
Resposta da hmv (UK) - Hull
Hi Jonathan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went into HMV Hull today
Went into HMV Hull today. Researched the Blu Rays beforehand and had a list of what I thought were good deals - however when I located several of the Blu Rays I wanted to buy, the price tags showed prices much more expensive than those on the internet. I asked an assistant who advised me that the films should be at the price as shown on the internet and adviced me to go to the check out counter and query it with the staff there. Their response was that the higher price as shown in the store applied and not the price as shown on the internet, I left the store without making a purchase and will not be going back again - Amazon for me from now on. I wonder if the staff in Hull are being honest with its customers and HMV!
2 de abril de 2024
Opinião espontânea
Resposta da hmv (UK) - Hull
Hi Steve
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
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