hmv (UK) - Ipswich Opiniões 307

TrustScore: 5 em 5

4,8

Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB Ipswich, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Was really good they ordered into store the cd I wanted and were really helpful it arrived very quickly and it was easy to collect from the store when it came in

A empresa respondeu

Classificada 5 em 5 estrelas

Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selectio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always order my vinyl online. Pick it up from the shop in town. Good quick shipping. Good customer service when picking up vinyl from shop. Staff are friendly.

A empresa respondeu

Classificada 5 em 5 estrelas

HMV has become my go-to online and physical vinyl record store. Only if I cannot find a record that I want on their site, I'll look elsewhere. FAST shipping and super reasonable prices. I even bought... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de música
  2. Loja de CDs
  3. Loja de DVDs
  4. Loja de discos
  5. Loja de aparelhos de som
  6. Loja de t-shirts

Sobre hmv (UK) - Ipswich

Escrito pela empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito pela empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informações de contacto

  • Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB, Ipswich, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

307 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Better ID checks

Shop staff were helpful when ordering our dvd. Email communication was also good. The only downfall was when I went to collect the dvd I was not asked for any proof of ID or confirmation of our purchase, just handed the dvd going by my surname.

12 de março de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Ru

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Classificada 5 em 5 estrelas

the politeness of the staff and their…

the politeness of the staff and their willing to render assistance

4 de março de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi stephen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

The staff are very knowledgeable and…

The staff are very knowledgeable and know what they are doing. They are also friendly and helpful.
A good experience overall.

4 de março de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Ms

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

The Moody Blues…

The staff were excellent 10 out of 10 well done my thanks

26 de fevereiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Brian

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Classificada 5 em 5 estrelas

HMV Record deck

We went into Ipswich HMV looking for a record deck. Richard went above and beyond in advising us on different specs and helping us decide on what deck was right for us.

15 de fevereiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hello Dean

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Classificada 5 em 5 estrelas

Great

Great. Speedy service om a product on ordered it. Very helpful stuff.

11 de fevereiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi ANDREW

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Customerservice

Staff are very professional and polite and very helpful.

8 de fevereiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Darren

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Classificada 5 em 5 estrelas

Excellent service

Excellent service as always from my local Ipswich store

1 de fevereiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Mike

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Great staff at Ipswich store.

Always cheerful and helpful staff. Both my daughter and I are into Vinyl. We have purchased several in-store and are good prices.
Staff at the store in Ipswich have a very professional manner.

14 de janeiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Mr.

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Ipswich store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Friendly and fast

Very friendly store, good prices and fast delivery for click and collect.

25 de janeiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hello Holly

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Classificada 5 em 5 estrelas

Granddaughter was happy.

Granddaughter was happy with order. Would order again.

Thank you 😊

12 de janeiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Shsron

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 5 em 5 estrelas

The guy who served me was polite…

The guy who served me was polite efficient and helped me find how I could purchase the CD I wanted

13 de janeiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Ian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Happy, friendly staff

Same as always, happy friendly staff

9 de janeiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Excellent service

13 de janeiro de 2025
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi MARGARET

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Very helpful member of staff at the HMV…

Very helpful member of staff at the HMV store who tracked down an album I wanted and ensured I got it in good time and delivered to my home! My husband was very happy with his surprise gift!!

21 de dezembro de 2024
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hello Sharon

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Classificada 5 em 5 estrelas

Cool Harry Potter stuff.

Cool Harry Potter stuff.
Very easy, simple and quick to order in an item out of stock.
Thank you.

31 de dezembro de 2024
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Frances

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 5 em 5 estrelas

Really helpful staff and accurate…

Really helpful staff and accurate prediction on goods arrival date at store.
Much better than on line

23 de dezembro de 2024
Opinião espontânea
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hi Derek

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 1 em 5 estrelas

Check before you go!

I ordered 2 vinyl to be collected from store in Ipswich.
I collected the items and was assured that both were in the packet.
Stupidly I left and drove 11 miles back home only to realise one was missing.
I returned to the store and was told that the second couldn’t have arrived and was questioned a number of times around my confirmation email which I showed twice.
Eventually the second vinyl was found no where near my other item despite an alphabetical system.
Not overly impressed.

22 de dezembro de 2024
logótipo da hmv (UK) - Ipswich

Resposta da hmv (UK) - Ipswich

Hello,

Thank you for your feedback and apologies for any disappointment. 

We will certainly pass your feedback onto the store for their reference. 

We pride ourselves on the service we provide and apologise that this has not been a positive experience on this occasion.

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