Unfortunately when you order from the sale the website is rubbish. Clunky and keeps freezing and when you get to the checkout you can’t pay as something in your basket has sold out. It doesn’t tel... Ver mais
A empresa respondeu
9/17 High Street, LE1 4FP Leicester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Unfortunately when you order from the sale the website is rubbish. Clunky and keeps freezing and when you get to the checkout you can’t pay as something in your basket has sold out. It doesn’t tel... Ver mais
A empresa respondeu
I ordered a pre-issue vinyl for collection in-store. It arrived whilst I was on holiday. I found it both difficult and annoying that I had to contact head office to advise that my collection date w... Ver mais
A empresa respondeu
Excellent service from helping a disabled person to finding the item wanted, ordering it and then receiving confirmation that it was in store. To which it was picked up with ease. Staff were knowledge... Ver mais
A empresa respondeu
Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as des... Ver mais
A empresa respondeu
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

9/17 High Street, LE1 4FP, Leicester, Reino Unido
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Staff always helpful lots of things to chose from a nice clean well lit shop and organised into section easy to find what you are looking for

Resposta da hmv (UK) - Leicester
Ease of use getting the product promptly .lot less hassle than visiting the store ,

Resposta da hmv (UK) - Leicester

Resposta da hmv (UK) - Leicester
Great customer service in Leicester helped me throughout my purchase to ensure the item was delivered to my home when available.

Resposta da hmv (UK) - Leicester

Resposta da hmv (UK) - Leicester
HMV always has a great selection of physical media that I still love collecting and I’ve been visiting since my teens!
The service is always helpful and they always make the best effort to find or order what I’m looking for.
The click and collect service is welcome too as that expands the offering and makes for more worthwhile purchases.

Resposta da hmv (UK) - Leicester
HMV deliver on customer service, sometimes informing their customer of delays in delivery etc.. All orders with HMV have been delivered in quality packaging.

Resposta da hmv (UK) - Leicester
HMV is today as it has always been, a physical store to browse the latest music and the back catalogue of past releases. After the demise of Virgin, HMV is my sole retailer left from my youth trading in the music space. Even if they were rude, disinterested and slovenly, I will continue to shop here because I value a physical store and the ability to interact with people. Fortunately for me, the staff are always excellent and very able to meet my needs, so I still get to enjoy good service whilst buying good music.

Resposta da hmv (UK) - Leicester
Really helpful knowledeable staff sorted my order well. The emails advising dispatch and collection from the Leicester High St store and great!

Resposta da hmv (UK) - Leicester
The staff in hmv are always polite very helpful and kind if I need assistance or even if I dont

Resposta da hmv (UK) - Leicester
The Delivery was well cared for and was delivered on time , it was a really good experience.

Resposta da hmv (UK) - Leicester
after some really bad experiences with HMV I decided to give it another chance I buy quite a lot of vinyl and CD's and have been using Amazon and other indie stores,so I ordered 4 CD's and was told they were all available and in stock, so when I collected them I found 1 was out of stock/unavailable, these were Birthday presents for me from my partner once again let down badly by HMV, I sometimes wonder how you stay in business with such shoddy service,very much doubt if I will order again so so upset and disapointed

Resposta da hmv (UK) - Leicester
I ordered the product on line this time and collected from store, the staff at Leicester are always welcoming with a smile and always offer to help with anything else. I enjoy visiting the store at least once a week to look at other offers and the experience of looking at the product in hand before purchasing. It’s great to see HMV as one of the stores still open on our high street.

Resposta da hmv (UK) - Leicester
Good service quick good staff easily done..

Resposta da hmv (UK) - Leicester
Wonderfully friendly and helpful staff, offering brilliant knowledge of stock. I also greatly appreciated the help I got pre-ordering through the website, as it allowed me to find and purchase a CD album that was otherwise not in stock.

Resposta da hmv (UK) - Leicester
I picked a copy of Buckingham Nicks LP I had pre -ordered from HMVs shop in Leicester. I had been notified by email when it was in and the shop assistant was lovely. But of course the best thing was taking it home and playing the album which was pure bliss.

Resposta da hmv (UK) - Leicester
Always friendly staff, very helpful, and if there's any offers on, they always ask
/Tell you and give information on the offers. When leaving they always say goodbye and enjoy the rest of your day..

Resposta da hmv (UK) - Leicester

Resposta da hmv (UK) - Leicester
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