Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... Ver mais
A empresa respondeu
Love shopping in store & online. My favourite shop without a doubt. My product wasn't in stock, no problem for the member of staff who ordered it for me. Very helpful & knowledgeable regarding a query... Ver mais
A empresa respondeu
Went to this store to purchase a book as a present for my husbands birthday ( we already purchased a book other week while in purchasing a cd ( present for our Granddaughter ) while in store seen b... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Livingston
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, Reino Unido
4,9
Excelente
240 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service was incredible
Customer service in this particular shop is outstanding, I always seem to leave the shop with an unusual purchase - in this instance it was a pitbull CD - and instead of judgement the staff are always engaging and have a laugh with me. I unfortunately didn’t catch the name of the girl that served me today but she along with many other staff I have been served by in there have made my shopping experience that little bit more special
30 de dezembro de 2025
Opinião espontânea
Resposta da hmv (UK) - Livingston
Hi Ella
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Livingston
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quality service
I went in store for a specific CD they didn't have it a member of staff came up and asked if I needed any help I explained what I was looking for she went away to check and came back to say it wasn't in stock but that they could order it for me and either get it sent to the store or to my home address I opted to get it sent to my home as my mobility isn't great and it was delivered in a couple of days
22 de dezembro de 2025
Resposta da hmv (UK) - Livingston
Hi caroline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Livingston
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Man was very helpful and friendly
Man was very helpful and friendly. Got what I was looking for no problem
8 de dezembro de 2025
Resposta da hmv (UK) - Livingston
Hi Annmarie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Girls were very helpful knew there stuff
Girls were very helpful knew there stuff
1 de dezembro de 2025
Resposta da hmv (UK) - Livingston
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Item I ordered was unavailable from…
Item I ordered was unavailable from amazon so I gave hmv a try on click and collect at my local store.was kept informed by e.mail of its progress and picked it up after a few days.Quick simple and nice staff member on collection.
3 de dezembro de 2025
Resposta da hmv (UK) - Livingston
Hi David,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Zoe was phenomenal
Zoe was phenomenal. Sourced my pre order quickly. Pleasant and welcoming and was not phased when I asked to change my ore ordered item for a different colour as it was back in stock. A delight 😊
29 de novembro de 2025
Opinião espontânea
Resposta da hmv (UK) - Livingston
Hello!
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Young lady was extremely helpful and…
Young lady was extremely helpful and found what I was looking for.
23 de novembro de 2025
Resposta da hmv (UK) - Livingston
Hi John,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pre order experience
Collected a pre order item and it was there on release day. Kept me up to date with emails which was great.
22 de novembro de 2025
Resposta da hmv (UK) - Livingston
Hi Kris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Customer service excellent
Order delivered quickly, girl in store was lovely and genuinely seemed interested in helping me x
24 de novembro de 2025
Resposta da hmv (UK) - Livingston
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery on time and as expected also…
Delivery on time and as expected also reminders were spot on.
3 de novembro de 2025
Resposta da hmv (UK) - Livingston
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Outstanding service as always
6 de novembro de 2025
Resposta da hmv (UK) - Livingston
Hi Gavin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Livingston
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
good stuff
consistently great even if their local shop has a complete melt of a manager
29 de outubro de 2025
Resposta da hmv (UK) - Livingston
Hi Callum
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience.
See you soon :-)
Resposta da hmv (UK) - Livingston
Hello jacqueline
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Livingston
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Web page is easily navigated
Web page is easily navigated, found what I was looking for with a few clicks. My purchase was ready for collection when I arrived at the designated store. Friendly and professional service.
19 de outubro de 2025
Resposta da hmv (UK) - Livingston
Hi Anne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good purchase.
Good upkeep to timescales for order.
Reallly helpful and friendly in shop when collecting.
15 de outubro de 2025
Resposta da hmv (UK) - Livingston
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful really good assistance.
15 de outubro de 2025
Resposta da hmv (UK) - Livingston
Hi James,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.