Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Ver mais
A empresa respondeu
Unit 104-106 The Mall, LU1 2LJ Luton, GB
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Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Ver mais
A empresa respondeu
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... Ver mais
A empresa respondeu
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... Ver mais
I order 3 DVD box sets, to be delivered at the Luton branch. This was because the last time I got a home delivery and HMV unfortunately relies on Royal Mail, they can’t seem to follow easy instruction... Ver mais
A empresa respondeu
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

Unit 104-106 The Mall, LU1 2LJ, Luton, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As always have exactly what I want and no problem purchasing it when I want.

Resposta da hmv (UK) - Luton

Resposta da hmv (UK) - Luton
Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂.
Prices are on the most part competitive, matched, or, on the odd occasion, cheaper or in a deal compared to on-line options. The best part is being able to check online on the website before going to grab something if in store and enjoy straight away 😎
Keep up the good work, and thank you from a physical media collector!

Resposta da hmv (UK) - Luton
Whatever I needed, if I couldn’t see it myself, the person behind the counter would come and find it for me and if it wasn’t in the shop they were very helpful in ordering it online

Resposta da hmv (UK) - Luton
Fast & speedy collection of ordered CDs. Pleasant shop assistant

Resposta da hmv (UK) - Luton

Resposta da hmv (UK) - Luton
I ordered it on a Friday and it came Monday so I think that’s pretty fast

Resposta da hmv (UK) - Luton
I had purchased 4 CDs from the Luton HMV store.
I had to return one CD later as it was a duplicate for me. The store promptly gave me a refund.
Very pleased with my purchase and also the store service

Resposta da hmv (UK) - Luton

Resposta da hmv (UK) - Luton
Got my pre order of megadeth final album with a couple of signed cards of the band

Resposta da hmv (UK) - Luton
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very friendly and outgoing. Really made the shopping experience 10 times better I couldn’t be happier :) + I’m assuming a new hire, young lad, tall, blonde hair unfortunately wasn’t able to get his name, but he was very kind and helpful. Really appreciated his help today!

Resposta da hmv (UK) - Luton
Great people work here and it’s gem for finding limited edition stuff sometimes, love this store

Resposta da hmv (UK) - Luton
Easy to order online, informed once item arrived in store
Collected from a polite young lady
So happy to say a good experience
From start to finish

Resposta da hmv (UK) - Luton
Ordering the Blu-ray was very easy. I was kept informed as to delivery (at the store) and when I went in Graham saw me and immediately got the package out for me. As always, the staff were polite, cheerful and welcoming.

Resposta da hmv (UK) - Luton

Resposta da hmv (UK) - Luton
It was delivered on the day of release! Nice and really, and no damage whatsoever. Really nice like usual

Resposta da hmv (UK) - Luton
A+++++ went in the item I wanted wasn't in store the assistant said we can get it in for you . I thought it would be easier to do it myself ( it wasn't ) so I ordered the book & it was easy to do and quick . Thank you HMV

Resposta da hmv (UK) - Luton
Able to pick up ordered item at local store.Staff polite and helpful

Resposta da hmv (UK) - Luton
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