I ORDERED 2 FILMS ON BLU RAY JUST OVER A WEEK AGO, IT WOULD TAKE 3 TO 4 WORKING DAYS TO ARRIVE IN STORE. I GOT AN EMAIL NOTIFICATION TO INFORM ME THAT MY ORDER HAD ARRIVED AT THE STORE FOR COLLECTI... Ver mais
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Localização
Alterar localizaçãoUnit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
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Leia as opiniões dos outros
I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... Ver mais
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It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... Ver mais
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I’ve got loads of records, but I wanted to buy new record player cause I haven’t had one for years looked on the website and some great bargains hundred pounds with speakers. It looks really stylish n... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Manchester Arndale
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, Reino Unido
4,7
Excelente
548 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Happy Days
Very pleased! I ordered the Fallout Nuka Cola giant bottle cap and it’s fab! The item had been damaged during shipping and before it even arrived in store to collect, I received an email to apologise for the inconvenience and explaining how they were sending it back to get a new one sent to store. I really appreciated the communication and the fact that they noticed an issue with the item before I received it and wanted to rectify it before a customer complaint came through. Massive thumbs up!
20 de janeiro de 2026
Resposta da hmv (UK) - Manchester Arndale
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Manchester Arndale
Hello Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Cavetown meet and album signing
We visited your store in Manchester arndale for a meet up with the artist Cavetown. It was well organized and a good event, My daughter has autism and was a bit worried about what to expect, but she soon felt calm and enjoyed the whole experience, well done to your team.
19 de janeiro de 2026
Resposta da hmv (UK) - Manchester Arndale
Hi Paul,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Lovely Shop
Staff are very helpful and kind, and the layout of the store is great.
17 de janeiro de 2026
Resposta da hmv (UK) - Manchester Arndale
Hi Eleasha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopped with hmv since I was 16 ,I'm 66…
Shopped with hmv since I was 16 ,I'm 66 , Manchester store is great ,staff are helpful and informative
15 de janeiro de 2026
Resposta da hmv (UK) - Manchester Arndale
Hi Mr Chadwick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Packages arrived in time and had no…
Packages arrived in time and had no problems with them. Sincerely, a great site for k-pop related things.
11 de janeiro de 2026
Resposta da hmv (UK) - Manchester Arndale
Hi Christian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always a pleasure to shop in my…
Always a pleasure to shop in my favourite store
1 de janeiro de 2026
Resposta da hmv (UK) - Manchester Arndale
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Manchester Arndale
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My item was out of stock when I ordered…
My item was out of stock when I ordered however they kept me updated regularly and as soon as it came in it was despatched immediately and still arrived by Christmas will defo be ordering again
1 de janeiro de 2026
Resposta da hmv (UK) - Manchester Arndale
Hello Nicola,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and efficient service ( online and in store)
Quick and efficient service. When I realised I'd already got the box set i'd ordered, I contacted HMV online to enquire about in store exchange. I received a prompt, detailed reply. Can't wait to go in-store and pick up some different dvds..Good to see the stores back! 👍
31 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
really good
really good, team member went above and beyond to help me find some products.
31 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Hello Phil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Manchester Arndale
Hi Linsey,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super fast delievery
29 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The inner sleeve of the Coldplay vinyl…
The inner sleeve of the Coldplay vinyl I bought was ripped. Not great as this was a gift.
25 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Hi Lucy
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Excellent service
Excellent service. The staff were very helpful and efficient.
13 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great in-store service
Great in-store service. The vinyl was sold out in the store, so the sales assistant, after checking the store, looked online for me and ordered it to be delivered to the store the following week. The pickup was so easy, too. Great service.
13 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Hi Shane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were helpful and…
The staff were helpful and knowledgeable and managed to locate a copy of a discontinued DVD which was sent out to me.
7 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Delighted to read this and thank you for the 5 stars for our exceptional team in hmv Manchester!
my hmv experience.
delivered on time, neatly packaged and excellent cd condition, i shall be buying again for sure.
3 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering and prompt delivery
I've ordered from HMV a few times and always had prompt delivery of items. Ordering is easy, and the vinyl records are very well packaged 🙂
5 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Hi Claire
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and excellent information about what how go about the way I needed to do things
Good answers to my questions and enquiries that had and was very much appreciated and helpful.
3 de dezembro de 2025
Resposta da hmv (UK) - Manchester Arndale
Hi christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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