The staff at HMV shop in Middlesbrough were extremely helpful and knowledgeable. The communication of when to expect the Vinyl was great and was delivered on time in good condition. Have no hesitation... Ver mais
A empresa respondeu
Localização
Alterar localização33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Ver mais
A empresa respondeu
The order took far too long to arrive and it came in separate parcels on different days!The store were far more helpful and therefore I will not order online from you again for an instore collection... Ver mais
A empresa respondeu
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Middlesbrough
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Reino Unido
4,6
Excelente
272 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy no hassle shopping
No hassle free look round shop then order what you want and delivered on time
5 de janeiro de 2025
Resposta da hmv (UK) - Middlesbrough
That is how we roll at hmv Stuart :)
Resposta da hmv (UK) - Middlesbrough
Hi Katie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very fast efficient service excellent…
Very fast efficient service excellent quality goods . Highly recommended
30 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Malcolm
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service and very helpful
Very helpful. Customer service first class. Will always shop at HMV.
29 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery considering it was just…
Fast delivery considering it was just before Christmas .
29 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Davina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Middlesbrough
Hi PATRICIA
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Middlesbrough
Hello Dave
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
It's not going to delivered before…
It's not going to delivered before Xmas. I filled in a cancelled form. So now I have 2
24 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Karen
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
I have bought online from hmv in the…
I have bought online from hmv in the past. I have always found it easier to find what I was looking for. Also able to reorder what I want.
16 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hello Barbara
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Middlesbrough
Hi Liv
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got my order in record time and the…
I got my order in record time and the staff were very helpful.
10 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff
The staff in the Middlesbrough shop are allways friendly and helpful
10 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Deborah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
The gentleman in the middlesbrough shop sorted out my order for me, all I had to do was wait for it to arrive. It arrived very quickly, was well packaged and in perfect condition
6 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely brilliant customer service…
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering is easy and straight forward. Always friendly staff
1 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Wicked Vinyl we wanted was out of stock in your Middlesbrough store but the assistant was more than happy to order it for us & it was delivered within a few days.
5 de dezembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good in-store ordering service
Staff were very helpful when I ordered a dvd in store. Delivery was quick. I am happy with the item. Excellent service.
30 de novembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Mrs K
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very kind staff!
Employee (I think the manager) was really kind and helpful whilst ordering, updating and collecting the album 😊
24 de novembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hello Tolu,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Middlesbrough
Hi Keith,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
excellent service and friendly staff
13 de novembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Mr Reed,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very speedy delivery
It was very fast delivery I wasn't expecting it so quick the dvds are for my sister for Christmas
10 de novembro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Jac
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.