Easy to use website. Competitive prices. Quick delivery times and orders comes well packaged. Can't think of any time I've ever had any problems with my order. As for in shop experience I can't... Ver mais
A empresa respondeu
Localização
Alterar localização32- 34 Cornwall St, PL1 1LP Plymouth, GB
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Leia as opiniões dos outros
the product was perfect for my needs shame the royal mail were not careful with it but it is all good can live with slight damage on rear panel
A empresa respondeu
The till receipt is nothing like the illustration on the hear my voice page and so I am unable to enter the draw.
A empresa respondeu
Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustr... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Plymouth
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
32- 34 Cornwall St, PL1 1LP, Plymouth, Reino Unido
4,8
Excelente
344 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Great price and I would rather shop…
Great price and I would rather shop with you than Amazon. Delivered to store in a couple of days. Great service
4 de dezembro de 2024
Resposta da hmv (UK) - Plymouth
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love HMV
Easy to use website, updated along the way, easy collection...hmv you have this mastered ;)
30 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hi Kristofer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great product and fast deliver.
30 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hi Jay
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered online to collect in shop
Ordered online to collect in shop. Shipped immediately and easy/friendly pick up. Smooth and efficient but enough about me.
28 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hi Rob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Plymouth
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was talked through the whole process of…
Was talked through the whole process of the ordering and was kept up to date with everything along the way, they were lovely
20 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hi Sophie,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pre-order click and collect service failure
Pre-ordered vinyl album to be collected from store. Received email to collect - arrived at store and item couldn't be found. Store could not give me item from stock. They called HMV customer services dept who then sent me an email form to report a lost package! They said they will investigate and then be able to refund payment made, but I will need to then re-purchase ...at higher price. Not sure how long I have to wait for refund. Store staff were very apologetic, but am most unhappy with HMV central customer service.
20 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hello,
Thank you for your feedback.
We are sorry to hear that your purchase was sadly lost in post.
Unfortunately as the order was placed online we are unable to fulfil this using store stock as they are separate. Whilst we can appreciate this is not ideal, we can see that you are in communication with our service team at this stage who will look into matching your original purchase price.
We hope this helps and look forward to resolving this further with you shortly.
Easy to order and easy to collect
Easy to order and easy to collect. Pity your plastic(!) bags don’t fit the outer LP packaging but that was a minor issue. Well done and thank you, I would definitely order again.
20 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hi Joanne,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Plymouth
Hi Tina,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was very helpful
Was very helpful, kept me updated as to when my parcel was going to be delivered, very friendly.
17 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Plymouth
Hi Darren
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A fine selection of LPs and CDs
A fine selection of LPs and CDs. I am very happy with the quality and with the fact that you can see exactly what you are buying.
17 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service at shop
14 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hi DAVID
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and the bag is great…
Great service and the bag is great thank you , brought the stained glass stitch bag, all packed as brand new (nice to see it wasn’t unpacked by any one of the team)
7 de novembro de 2024
Resposta da hmv (UK) - Plymouth
Hi Esther
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Plymouth
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered quickly and it came very quick…
Ordered quickly and it came very quick I'm so happy
29 de outubro de 2024
Resposta da hmv (UK) - Plymouth
Hi Mandy,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV provide a reliable prompt service…
HMV provide a reliable prompt service with a vast range of merchandise, staff are polite & knowledgeable.
15 de outubro de 2024
Resposta da hmv (UK) - Plymouth
Hi Jason
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service delivery to the store…
Excellent service delivery to the store within a few days of ordering the CD.
Regular emails to update on each stage of order, despatch and arrival to store. Customer service very high as usual! Thank you to all at HMV.
15 de outubro de 2024
Resposta da hmv (UK) - Plymouth
Hi Clare
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
Quick delivery. Friendly efficient staff. Straightforward service, no hassle. Have used HMV before and they will continue to be the first provider I will go to before any others.
28 de setembro de 2024
Resposta da hmv (UK) - Plymouth
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Plymouth
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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