Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Ver mais
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Localização
Alterar localização73 / 75 Dolphin Centre, BH15 1SY Poole, GB
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Leia as opiniões dos outros
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Ver mais
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purchased what I needed. Staff were knowledgable when I asked a specific question
A empresa respondeu
Item arrived at store on time. No issues collecting package. Staff very helpful and pleasant at the Poole branch. Item itself was very well packed and in pristine condition. Always a good experience s... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Poole
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
73 / 75 Dolphin Centre, BH15 1SY, Poole, Reino Unido
4,7
Excelente
149 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da hmv (UK) - Poole
Hi Danny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Poole
Hi Derek
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
purchased what I needed
purchased what I needed. Staff were knowledgable when I asked a specific question
26 de agosto de 2026
Resposta da hmv (UK) - Poole
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dvds
Item as described and a quick delivery. I always find the staff are so helpful
23 de agosto de 2026
Resposta da hmv (UK) - Poole
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had free express postage with my…
I had free express postage with my purchase which was a bonus! The package was delivered promptly and was well wrapped.
19 de agosto de 2026
Resposta da hmv (UK) - Poole
Hi Debbie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Poole
Hi katrina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service , very helpful staff happy to help and get my pre order sorted
Delivery was super fast
16 de agosto de 2026
Resposta da hmv (UK) - Poole
Hi Jamie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Poole
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Poole
Hi Mackenzie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Poole
Hi Suzanne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
No refund for online order.
I have not collected this item having decided that I did not want it. Staff told me that they could not refund me for an online order and told me that they would send it back and I would be refunded then. Still waiting.
8 de agosto de 2026
Resposta da hmv (UK) - Poole
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Helpful and didn't make me feel stupid…
Helpful and didn't make me feel stupid for needing help
4 de agosto de 2026
Resposta da hmv (UK) - Poole
Hello Sharon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Poole
Hi graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Poole
Hi Robbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful...
9 de julho de 2026
Resposta da hmv (UK) - Poole
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A smooth and efficient transaction
A smooth and efficient transaction. Nice to be able to be in a real store rather than online shopping
3 de julho de 2026
Resposta da hmv (UK) - Poole
Hi Lorien
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Poole
Hi Abby
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent all round
Arrived in excellent condition, on time and well packaged. Thank you
20 de junho de 2026
Resposta da hmv (UK) - Poole
Hello Douglas
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Service really good staff knowledgeable…
Service really good staff knowledgeable of Stock also had a delivery it was on time and packaged really well
15 de junho de 2026
Resposta da hmv (UK) - Poole
Hi D
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Poole store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Poole
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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