Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... Ver mais
A empresa respondeu
Localização
Alterar localização18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast ,... Ver mais
A empresa respondeu
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... Ver mais
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Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Redditch
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Reino Unido
4,8
Excelente
161 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered online collected on store no…
Ordered online collected on store no hassle really easy and staff so pleasant
3 de dezembro de 2025
Resposta da hmv (UK) - Redditch
Hi Lynne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff always friendly and helpful each…
Staff always friendly and helpful each time we go in. Thanks again
1 de dezembro de 2025
Resposta da hmv (UK) - Redditch
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff member
25 de novembro de 2025
Resposta da hmv (UK) - Redditch
Hi JON
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Redditch
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service and very friendly
25 de novembro de 2025
Resposta da hmv (UK) - Redditch
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Ordered a dvd on Friday 31st October…
Ordered a dvd on Friday 31st October instore and it was delivered the next day through the post. It was probably less than 24 hours . The staff were very helpful. Thank you. Couldn't ask for more.
7 de novembro de 2025
Resposta da hmv (UK) - Redditch
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Redditch
Hello Diane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Redditch
Hello Louise
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service overall
Good service overall, but couldn’t understand why split order into deliveries for only 4 items of the same thing
14 de outubro de 2025
Resposta da hmv (UK) - Redditch
Hello
Thanks for leaving us a review.
We're glad to hear that you were pleased with the service. We will usually split orders depending on an items availability and the packaging required.
We hope you enjoy your purchase.
HMV CD
Easy to order in store. Informed through all stages of despatch and delivered intact and within stated time and date
12 de outubro de 2025
Resposta da hmv (UK) - Redditch
Hello Chris,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent all round service which l…
Excellent all round service which l think is getting wicker on the delivery font. Well done and Thank You
1 de outubro de 2025
Resposta da hmv (UK) - Redditch
Hi Adrian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Redditch
Hi m
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Redditch
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always helpful to have my orders…
Always helpful to have my orders delivered to the store.
Fast service.
16 de setembro de 2025
Resposta da hmv (UK) - Redditch
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good pre orders and they sent you an…
Good pre orders and they sent you an email saying it’s on it way.
18 de setembro de 2025
Resposta da hmv (UK) - Redditch
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
The staff in this branch are really friendly and helpful every time I go in the shop
11 de setembro de 2025
Resposta da hmv (UK) - Redditch
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering made simple
I needed an unusual film version of a TV series.
spoke to young woman at HMV counter who had
the DVD sorted in no time.
Price was good, service was good. DVD was was
delivered to my home a couple of days later.
great service.
19 de julho de 2025
Resposta da hmv (UK) - Redditch
Hi Thomas
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Redditch
Hi Stewart
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Great service, didn’t have to wait long for my records to arrive and all in perfect condition! Staff member at store polite and helpful.
4 de julho de 2025
Resposta da hmv (UK) - Redditch
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Redditch
Hi Shelley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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