Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Ver mais
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Localização
Alterar localização18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations... Ver mais
A empresa respondeu
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... Ver mais
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Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Redditch
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Reino Unido
4,8
Excelente
176 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered an item online and the…
I ordered an item online and the cashier was kind enough to open the box the product came in and put it in a bag for me.
14 de agosto de 2024
Resposta da hmv (UK) - Redditch
Hi CALLUM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ghostbusters Frozen Empire dvd
HMV was great and quick with the dispatch and they sent you an email to say it will be coming.
2 de julho de 2024
Resposta da hmv (UK) - Redditch
Hi Sophie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Redditch
Hi Louise
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and competitive pricing.
Fast delivery and competitive pricing. Nice to browse through LP's and CD's on the racks before buying or ordering my needs.
17 de maio de 2024
Resposta da hmv (UK) - Redditch
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Helpful staff, order was processed promptly,
and was kept in formed of delivery.
9 de maio de 2024
Resposta da hmv (UK) - Redditch
Hi Douglas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great to have a physical shop in the…
Great to have a physical shop in the Redditch town centre to be able to browse and take home Vinyls . Price can be a bit high sometimes. Be nice to have a loyalty card again
7 de maio de 2024
Resposta da hmv (UK) - Redditch
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Redditch
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful,pleasant and efficient as always
Helpful,pleasant and efficient as always
14 de abril de 2024
Resposta da hmv (UK) - Redditch
Hi stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order online and collect at shop
20 de março de 2024
Resposta da hmv (UK) - Redditch
Hi Richard,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Redditch
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
it was absolutely perfect
29 de fevereiro de 2024
Resposta da hmv (UK) - Redditch
Hi Emily
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and service with a smile
Easy to order in store and when record player arrived in store received a text to collect. Arrived at store and item by counter ready for me to take away. Good straightforward service with a smile from the Redditch HMV store staff.
22 de fevereiro de 2024
Resposta da hmv (UK) - Redditch
Hi phillip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was kept informed when the items…
Was kept informed when the items ordered were dispatched and when they could be collected, staff at store were helpful and friendly, gave used this service before and no doubt will again
17 de fevereiro de 2024
Resposta da hmv (UK) - Redditch
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Redditch
Hi Yvette,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Redditch
Hi Liese
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I have paid two visits recently to the…
I have paid two visits recently to the Redditch Store. On both occasions, the staff members who served me were polite and helpful, and on the second occasion I was able to order the two CD's which were not in stock. These arrived in the post without undue delay.
14 de janeiro de 2024
Resposta da hmv (UK) - Redditch
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
it was quick and no hassle
2 de janeiro de 2024
Resposta da hmv (UK) - Redditch
Hi Laurence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Customer Service
Staff member who helped me gave excellent Customer Service and nothing was to much trouble. I achieved my present objectives and also some good advice on the product I had bought. Well done .
24 de dezembro de 2023
Resposta da hmv (UK) - Redditch
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful with product exchange.
27 de dezembro de 2023
Resposta da hmv (UK) - Redditch
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Redditch
Hi Ellie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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