Lovely service absolutely adore the staff in HMV Shrewsbury. Always super happy and helpful, and always have the best suggestion's on things to be able to watch. Ordering DVDs in store super simple.
A empresa respondeu
Localização
Alterar localizaçãoUnit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN Shrewsbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Well pleased with HMV went in to their Shrewsbury Branch as soon as I knew there was a new LP for release and the young assistant Archie was most helpful and arranged for the LP to sent to us on the... Ver mais
A empresa respondeu
Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day. Reviewing local store: Had an unexpected da... Ver mais
A empresa respondeu
I was highly stressed going into the shop in Shrewsbury with a 15-year-old and a 5-year-old, both of whom are hyperactive and neurodiverse. My 15-year-old wanted a record player along with his new gui... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Shrewsbury
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN, Shrewsbury, Reino Unido
4,9
Excelente
208 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great store.
Went into Shrewsbury store to order vinal record,staff very helpful and posted it to me.
18 de abril de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Jean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to find cd i wanted online simple…
Easy to find cd i wanted online simple process to order and collected from local HMV store
15 de abril de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I love being able to browse in a store…
I love being able to browse in a store - The staff are all really helpful
9 de abril de 2026
Resposta da hmv (UK) - Shrewsbury
Hello StooPick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collectors editions
Since the start of the pandemic, I've been buying & pre-ordering most of my blurays & collectors editions from HMV. They always arrive in good time & in excellent condition.
3 de abril de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order
Easy to order. Helpful and friendly customer service, instore and in the customer service centre
27 de março de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff in the Shrewsbury branch
Friendly staff in the shop and a very efficient service emails kept me up to date with collection etc
27 de março de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Jude
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reviewing postal order
Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day.
Reviewing local store: Had an unexpected day off, went to the store in release day, and there was no effort to set up items. Even if I bought the item in store, there was no explanation for the differences between them. Some items weren’t out on the floor at all. I wasn’t provided with a free item with a purchase either, even though a customer before me was, and had to ask for it. HMV didn’t care about this release, only Pokémon apparently. Don’t think I’ll use HMV in future. :(
20 de março de 2026
Resposta da hmv (UK) - Shrewsbury
Hello,
Thank you for your feedback.
We are very sorry to hear of your experience and for any disappointment as a result of this.
Whilst we aim for items to arrive upon release there can be occasions where this is unable to be guaranteed, and we will try to update customers as much as possible regarding this.
Please be assured that your comments shall be passed onto the relevant teams for their reference.
Nothing was too much trouble
Nothing was too much trouble, an order was placed for the items I required immediately, and a warm welcome when I collected the order will make me return soon.
18 de março de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Jean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was good and everyone was…
Everything was good and everyone was helpful.
15 de março de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
I ordered an item in the shop and received it very shortly afterwards. Excellent service from the staff as usual. They're always very helpful and friendly and nothing is too much trouble.
7 de março de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Dee,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pick up in store
Ordered online and picked up in store without any problems. Very happy and helpful store assistant.
2 de março de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Claire,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All went well.
13 de fevereiro de 2026
Resposta da hmv (UK) - Shrewsbury
Hi natasha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Shrewsbury
Hi Chloe
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Shrewsbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The amount of merchandise is fantastic…
The amount of merchandise is fantastic and the staff always do their best to help you
17 de janeiro de 2026
Resposta da hmv (UK) - Shrewsbury
Hello S.S
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I always love this shop has really good…
I always love this shop has really good things from movies and anime
16 de janeiro de 2026
Resposta da hmv (UK) - Shrewsbury
Hi Georgina,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything was in store for me to…
Everything was in store for me to collect. The CDs were well packaged and the emails received were clear
12 de janeiro de 2026
Resposta da hmv (UK) - Shrewsbury
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Speedy service
Quickness and efficiency of the system was far better than I had expected.
15 de dezembro de 2025
Resposta da hmv (UK) - Shrewsbury
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Store experience
Store easy to locate merchandise in alphabetical order , staff professional also were helpful and informative .
5 de dezembro de 2025
Resposta da hmv (UK) - Shrewsbury
Hi MRS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service
The staff found and ordered the DVD I wanted, which was currently not in stock in store. It was delivered to my home 2 days later
6 de dezembro de 2025
Resposta da hmv (UK) - Shrewsbury
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Shrewsbury
Hi tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.