Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Ver mais
A empresa respondeu
Localização
Alterar localização176-178 High St, SO14 2BY Southampton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Ver mais
A empresa respondeu
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Ver mais
A empresa respondeu
Ordering online is easy and you get the choice to have your order delivered to store.( there is no delivery fee for this ). I would rather collect from store as it means I don't have to wait in or ris... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Southampton
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
176-178 High St, SO14 2BY, Southampton, Reino Unido
4,7
Excelente
282 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fabulous store, fabulous staff!
3 for £66 vinyl is unbeatable! Free click and collect is always so quick and easy. Was served by Megan to pick up my order who was lovely.
31 de dezembro de 2025
Resposta da hmv (UK) - Southampton
Hi Kaitlyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bought my daughter the Rumi Funko Pop &…
Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive experience & would highly recommend.
21 de dezembro de 2025
Resposta da hmv (UK) - Southampton
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order a record when it wasn't…
Easy to order a record when it wasn't in stock. Choice of click&collect or home delivery. Helpful, friendly staff.
4 de janeiro de 2026
Resposta da hmv (UK) - Southampton
Hi Akke
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was very helpful when I was picking up…
Was very helpful when I was picking up a parcel . Very pleasant attitude too .
30 de dezembro de 2025
Resposta da hmv (UK) - Southampton
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good knowledge and good help
Good knowledge and good help from the staff. This is the second good experience here in a month so couldn’t help but be impressed.
16 de dezembro de 2025
Resposta da hmv (UK) - Southampton
Hello Glen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful
I went into store to try and find some cds for a family members Xmas presents. The staff were really helpful in finding what I needed and the out of stock cd they said I can order online which I did with ease.
16 de dezembro de 2025
Resposta da hmv (UK) - Southampton
Hi Karen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Southampton
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Southampton
Hello Linzi
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The salesperson Megan was an absolute…
The salesperson Megan was an absolute sweetheart, complemented my nails and was so polite and helpful. I always enjoy going to that branch of HMV but today was even better thanks to lovely Megan who served me at the till.
23 de dezembro de 2025
Opinião espontânea
Resposta da hmv (UK) - Southampton
Hi Consumer
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff member in my local store was…
The staff member in my local store was helpful and found my order quickly and he also found me other products that I wished to buy
18 de dezembro de 2025
Resposta da hmv (UK) - Southampton
Hi Mandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy customer
Easy to order. Status updated when required. Delivery on date given and a £2+ refund given with no explanation.
Very satisfied customer
.
14 de dezembro de 2025
Resposta da hmv (UK) - Southampton
Hi Jan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was given a delivered notice from the…
I was given a delivered notice from the Royal stating that they had left my parcel in my blue bin however when I checked it wasn’t there
8 de dezembro de 2025
Opinião espontânea
Resposta da hmv (UK) - Southampton
Hi Kane
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Resposta da hmv (UK) - Southampton
We love to hear that Clive, great stuff and thank you for shopping with us at hmv!
Reliable service.
3 de dezembro de 2025
Resposta da hmv (UK) - Southampton
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV service
HMV has so many K-pop albums there and there is so many to choose from, I was looking for the stray kids album and I asked one of the workers and they were so nice and their service was great I would recommend them for kpop albums!!!
7 de dezembro de 2025
Opinião espontânea
Resposta da hmv (UK) - Southampton
Hi Nadine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Southampton
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hassle free purchase
Communication was excellent. The items were dispatched promptly.
Pick up at the Southampton store was straight forward, and the staff courteous and efficient.
30 de novembro de 2025
Resposta da hmv (UK) - Southampton
Hi MR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Michelle
Customer Service Team
hmv.com
Ordering online is easy and I get the…
Ordering online is easy and you get the choice to have your order delivered to store.( there is no delivery fee for this ). I would rather collect from store as it means I don't have to wait in or risk the order being kept on the doorstep. Also I am kept up to date by email letting me know when to expect the order to arrive and when it actually dies.
26 de novembro de 2025
Resposta da hmv (UK) - Southampton
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
you guys kept me updated on the time nd…
you guys kept me updated on the time nd delivery was perfect! so helpful
26 de novembro de 2025
Resposta da hmv (UK) - Southampton
Hi Jennifer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered item in store for home delivery…
Ordered item in store for home delivery for an item they did not have in store. Was very straightforward and staff were very helpful. Item arrived within a week with no issues
22 de novembro de 2025
Resposta da hmv (UK) - Southampton
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.