I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... Ver mais
A empresa respondeu
Localização
Alterar localização134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... Ver mais
A empresa respondeu
Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... Ver mais
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Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Southend
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
134 - 146 High Street, SS1 1JX, Southend-on-Sea, Reino Unido
4,7
Excelente
230 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Well packaged
Well packaged. Quick delivery to store. The vinyl was in perfect condition. Very helpful till person (think his name was Henry)
16 de julho de 2024
Resposta da hmv (UK) - Southend
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have previously filled in a review
I have previously filled in a review .I gave the team there the best review possible.At High St. Southend on sea ,Essex.The service was excellent.
4 de julho de 2024
Resposta da hmv (UK) - Southend
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Southend
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
5 out 5
A great service that was not expected. Well informed staff, and very helpful.
3 de julho de 2024
Resposta da hmv (UK) - Southend
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They had what I wanted
26 de junho de 2024
Resposta da hmv (UK) - Southend
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Went in to exchange some vinyl we…
Went in to exchange some vinyl we bought online and the lady was very helpful and explained how we could do it 😬
29 de junho de 2024
Resposta da hmv (UK) - Southend
Hello Kelly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Southend
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item in perfect condition and arrived…
Item in perfect condition and arrived promptly. Staff at Southend store are always helpful and polite.
16 de junho de 2024
Resposta da hmv (UK) - Southend
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Friendly, helpful staff, my order arrived quickly, well packaged and in excellent condition.
16 de junho de 2024
Resposta da hmv (UK) - Southend
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Freshly pleasant experience!
My shopping experience was a so nice! The lady who served me was kind and extremely helpful. Thank you!
15 de junho de 2024
Resposta da hmv (UK) - Southend
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Love HMV last dvd shop going
Love HMV last dvd shop going. Always find what I’m looking for and help staff. Thank you
10 de junho de 2024
Resposta da hmv (UK) - Southend
Hello Clare
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Friendly helpful staff to disabled customer…
Friendly helpful staff helped my learning disabled sister place an order for delivery.
She was so pleased and the item arrived on time and in good condition!
Thank you!
5 de junho de 2024
Resposta da hmv (UK) - Southend
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
brilliant & friendly service by Chloe
3 de junho de 2024
Resposta da hmv (UK) - Southend
Hi Jeanette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Southend
Hello Ann
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I went into your Southend branch and…
I went into your Southend branch and was served by a young gentleman called Shea. So helpful and professional, a pleasure to be served by someone who is so knowledgeable. We need more people like this young man working in retail. 10/10.
26 de maio de 2024
Resposta da hmv (UK) - Southend
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Southend
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Southend
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store Visit
I went to my local HMV in Southend for several items. I found the store well set out and easy to navigate. There was one item I could not find so asked a member of staff who helped me try to find it. Unfortunately it was out of stock but the young lady offered to check stock and order the item to store for me. Staff were extremely polite and helpful. Amazing.
5 de maio de 2024
Resposta da hmv (UK) - Southend
Hi Liz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice Friendly Staff
6 de maio de 2024
Resposta da hmv (UK) - Southend
Hello Frank
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Southend store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Southend
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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