Love, love, love HMV!! Staines branch staff always helpful. Have placed many pre orders for vinyl there. Items always arrive sensibly packaged, on time or earlier than expected with excellent email co... Ver mais
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Localização
Alterar localização15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB Staines, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Great store, with fantastic, friendly staff. You always get a greeting when you enter the store, but the staff leave you alone to browse in peace, available to assist you if needed. Good selec... Ver mais
A empresa respondeu
I buy most of what I want in-store as I prefer to see what I'm actually buying and to support the stores. The staff at our local HMV are so helpful too. If the item I want is out of stock in store I'l... Ver mais
A empresa respondeu
I'm done with Amazon... From now on I'll be purchasing all my media via HMV... Amazon may well be cheaper but HMV delivers a better quality product EVERY single time... Highly recommended, unless o... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Staines
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB, Staines, Reino Unido
4,8
Excelente
218 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Resposta da hmv (UK) - Staines
Hi Hugo
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good my wife loved the CD.
6 de agosto de 2026
Resposta da hmv (UK) - Staines
Hi Patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Tara is brilliant as always
Tara is brilliant as always, ordering my CD’s & coming in time to collect from the Staines HMV !! Always a pleasure!!
2 de agosto de 2026
Resposta da hmv (UK) - Staines
Hello George
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Staines store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Another purchase from HMV
Extremely good service from postal service and HMV. Easy collection, item in mint condition. Definitely use it again.Thx.
29 de julho de 2026
Resposta da hmv (UK) - Staines
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had an excellent overall shopping…
I had an excellent overall shopping experience at HMV recently when buying two discs. A special thanks to Howard, who was incredibly kind and enthusiastic in helping me find them. Highly recommended!
24 de julho de 2026
Resposta da hmv (UK) - Staines
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The hmv staines consistently give a…
The hmv staines consistently give a fantastic service, they are always helpful and very knowledgeable , thank you .Nigel.
23 de julho de 2026
Resposta da hmv (UK) - Staines
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff was so helpful when I ask…
The staff was so helpful when I ask about a a DVD they told me that it was not in there store but could order it for me and it would take 2 or 3 days before they get it in for me so I ordered it and I got a text to go and pick it up as it was in the store the staff was so helpful to me thank you
19 de julho de 2026
Resposta da hmv (UK) - Staines
Hi ANTHONY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi Donnie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
it was very good and got my order in…
it was very good and got my order in great condition
9 de julho de 2026
Resposta da hmv (UK) - Staines
Hello Arron
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Staff unhelpful
23 de junho de 2026
Resposta da hmv (UK) - Staines
Hi Adam
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Very helpful and understanding and very…
Very helpful and understanding and very good service overall
17 de junho de 2026
Resposta da hmv (UK) - Staines
Hi Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When into store got very good…
When into store got very good information pre order the LP. It arrive on the date when it came out pleased with the service
15 de junho de 2026
Resposta da hmv (UK) - Staines
Hello Jeanette
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Helpful iren the records department and …
Helpful in the records department and knowledgeable about everything i asked.
10 de junho de 2026
Resposta da hmv (UK) - Staines
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
God store, great staff
Staines is a great store, it has a good level of stock to browse and the staff are always really friendly, knowledgeable and helpful.
30 de maio de 2026
Resposta da hmv (UK) - Staines
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi Pamela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My CD that I ordered from you recently…
My CD that I ordered from you recently arrived on time
9 de maio de 2026
Resposta da hmv (UK) - Staines
Hello,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff
Very helpful staff. Always a pleasant experience shopping at both Staines and Woking stores, even if I can't find what im looking for.
Online shopping is also a good experience.
2 de maio de 2026
Resposta da hmv (UK) - Staines
Hi Mark,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have bought a few CD's from them
I have bought a few CD's from them. Most recently I went into the shop to purchase some CD's but they weren't in stock. The man serving said that he would see if he could order them and get them delivered to the store. He searched and 2 of them were on offer. He was very helpful. I wouldn't have known about the offer if he hadn't of said about it so I'm very grateful ☺️
30 de outubro de 2025
Resposta da hmv (UK) - Staines
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady l spoke to was friendly
The lady l spoke to was friendly , helpful and patient all though didn't really know wanted.
10 de abril de 2026
Resposta da hmv (UK) - Staines
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always very helpful and always get what…
Always very helpful and always get what I need nice people to deal with
18 de abril de 2026
Resposta da hmv (UK) - Staines
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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