Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, The Forum, SG1 1ES Stevenage, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... Ver mais
A empresa respondeu
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... Ver mais
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Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Stevenage
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 1, The Forum, SG1 1ES, Stevenage, Reino Unido
4,9
Excelente
130 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
quick friendly and easy
3 de dezembro de 2025
Resposta da hmv (UK) - Stevenage
Hi AC
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Amazing service
I'm not sure who assisted me but the service was fantastic (for the 2nd time). You guys rock... Thank you
30 de novembro de 2025
Easy to use, convenient service.
Easy to search item and order. Good communication re delivery. Convenient pick up from local store and friendly staff. Item arrived well packaged.
4 de dezembro de 2025
Resposta da hmv (UK) - Stevenage
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Stevenage
Hi,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service product…
Excellent customer service product ordered and came into store as promised.
16 de novembro de 2025
Resposta da hmv (UK) - Stevenage
Hi Ally
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
So good to buy real music again ,cds…
So good to buy real music again ,cds the sound is awesome and everyone has forgot ,and there mine forever gotta love it
16 de novembro de 2025
Resposta da hmv (UK) - Stevenage
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This was a present for my Grandson fo…
This was a present for my Grandson fo Christmas so I haven’t had any feedback yet but was satisfied with the ordering of it online and the prompt delivery of the item.
10 de novembro de 2025
Resposta da hmv (UK) - Stevenage
Hi Joan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is great for new vinyl records and…
HMV is great for new vinyl records and 4k UHD movies. I’ve purchased quite a few of both formats from them, online and in store and every time I’ve been very happy with my purchase. Thank you
1 de novembro de 2025
Resposta da hmv (UK) - Stevenage
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Stevenage
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Stevenage
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing and helpful to get what I…
Amazing and helpful to get what I needed thank you
13 de outubro de 2025
Resposta da hmv (UK) - Stevenage
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Stevenage
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Stevenage
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Stevenage
Hello George
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent customer service in the…
Excellent customer service in the Stevenage store. Ordered vinyl in store as not in stock
Great service arrived on time
28 de setembro de 2025
Resposta da hmv (UK) - Stevenage
Hi Frances
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stevenage store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Sales person in the Stevenage branch…
Sales person in the Stevenage branch was very nice and very helpful.
Delivery was prompt and on time for my grandsons birthday.
18 de setembro de 2025
Resposta da hmv (UK) - Stevenage
Hi Roberta
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Stevenage
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Stevenage
Hi Keith
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The film has been very difficult to…
The film has been very difficult to find, I was very impressed that it was available now, Only had to wait three days for delivery.
14 de agosto de 2025
Resposta da hmv (UK) - Stevenage
Hi Tracy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Box set order
Box set order. Shop staff were very friendly and helpful, nothing was too much trouble, my purchase was sent to my home address and delivery was very quick.
20 de julho de 2025
Resposta da hmv (UK) - Stevenage
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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