It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Nice & easy collection. The staff are always pleasant in the Stirling store, which is a bonus. I'll continue to do all of my DVD shopping here.
A empresa respondeu
Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... Ver mais
A empresa respondeu
Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Stirling
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, Reino Unido
4,7
Excelente
171 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Order Sent and veryquickly in my HMV…
Order Sent and very quickly in my HMV Shop in Stirling ready for me to collect. Staff very good when I called to collect.
2 de dezembro de 2024
Resposta da hmv (UK) - Stirling
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a pleasant experience at the HMV…
I had a pleasant experience at the HMV in Stirling. The staff were incredibly helpful and attentive, going out of their way to assist me with my queries. I appreciated the support in suggesting online options when a specific album wasn't available in-store. While I found that some items could be cheaper elsewhere, the quality of service provided made up for the pricing difference. Additionally, handling a return for a Click and Collect order was seamless, thanks to the brilliant management. My only inconvenience was that I couldn't use a gift card online, which required an extra trip. Overall, I'm impressed with the service and would recommend visiting the store for a personal touch. Four stars!
13 de novembro de 2024
Opinião espontânea
Resposta da hmv (UK) - Stirling
Hello Derrick
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Resposta da hmv (UK) - Stirling
Hello Maureen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cd refund
The staff were great I just felt I could have been refunded on my 1st visit rather than having to wait until my order came. I purchased the cd in store almost 2 weeks ago!
21 de novembro de 2024
Resposta da hmv (UK) - Stirling
Hi Elaine,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently and this was collected by yourself, apologies for any disappointment that may have been caused as a result of this slight delay.
Resposta da hmv (UK) - Stirling
Hi George,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good selection of stock and good deals…
Good selection of stock and good deals on. I liked fact that a lot of the boutique label blu rays and 4ks were split by label. As a collector I though this was a nice touch. HMV have really upped their game in terms of 4k over the past few months and I’ll try and support a brick and mortars store when I can if they continue to have good stock and deals
16 de novembro de 2024
Resposta da hmv (UK) - Stirling
Hi Scott,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They can always get what i need They…
They can always get what i need They are doing a great job thanks
14 de outubro de 2024
Resposta da hmv (UK) - Stirling
Hi Anthony,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Stirling
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy returns - helpful staff
Ordered DVD to CnC from Stirling. Then couldn't wait and bought it in store. The return, when the DVD arrived in the shop - not normally done for CnC in store - was handled really well. The manager was brilliant.
6 de outubro de 2024
Resposta da hmv (UK) - Stirling
Hello Customer,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were very pleasant and very…
Staff were very pleasant and very helpful.
My only complaint is I can buy all these movies for cheaper on Amazon. I realise this is a trade off for the price and the staff wages but…..
I don’t offer solutions just criticism.
8 de outubro de 2024
Resposta da hmv (UK) - Stirling
Hello Ian
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Gift card problems.
I received a gift card but found I could not use it on the online website.
I had to visit the store. Then identify from the website available items then return to store to place order. Quite a waste of time.
Store staff were very helpful at all times.
30 de agosto de 2024
Resposta da hmv (UK) - Stirling
Hello Charles
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
A very rare occurrence
The assistant was very, very helpful and couldn't do enough for me. Helped me where to look online for a specific album because HMV didn't stock it. Also got a DVD from the shelves even although I had been looking for it for ages. Hid the DVD as best he could because it was for my husband's birthday, as he was browsing in the shop elsewhere. I wish all shop assistants were as helpful.
22 de agosto de 2024
Resposta da hmv (UK) - Stirling
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Manager at Stirling is a top bloke
Manager at Stirling is a top bloke. Really helpful and patient when dealing with a query regarding one of the products.
21 de agosto de 2024
Resposta da hmv (UK) - Stirling
Hi Lex
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Stirling
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Stirling
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are friendly
The staff are friendly, helpful, knowledgeable and proficient in carrying out their job. Nothing is too much trouble for them n
27 de julho de 2024
Resposta da hmv (UK) - Stirling
Hi Fiona
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and helpful
Shirley at the Stirling branch was very friendly and helpful, ordering a DVD from another branch for me and made the whole process really easy.
Will definitely shop there again and recommend to others :-)
10 de julho de 2024
Resposta da hmv (UK) - Stirling
Hello Holly-Anne,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Stirling store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Stirling
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Best customer setvice!
First class service from Dave and team at Stirling HMV as usual. This is my first choice for music and movies (and occasionally t-shirts and gifts) in the Central Scotland area!
21 de junho de 2024
Resposta da hmv (UK) - Stirling
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre-release order of vinyl.
Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as busy flexible work schedule makes it difficult to receive delivery. In store staff friendly/helpful. Vinyl was well packaged.
20 de junho de 2024
Resposta da hmv (UK) - Stirling
Hi Helen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.