Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Ver mais
A empresa respondeu
Localização
Alterar localização16-17 Regent Street, SN1 1JQ Swindon, GB
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Leia as opiniões dos outros
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Ver mais
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Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Ver mais
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Swindon
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
16-17 Regent Street, SN1 1JQ, Swindon, Reino Unido
4,7
Excelente
202 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Click and collect worked like charm.
19 de março de 2026
Resposta da hmv (UK) - Swindon
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vulpix:Fox-tastic service
The vulpix loungefly bag is beautiful with a great amount of space, email updates were really good and the staff member did everything she could to locate the box for me bless her. Good service
16 de março de 2026
Resposta da hmv (UK) - Swindon
Hi Tasmin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff placed an order for me which I collected from the store after receiving email notification that it was ready.
6 de março de 2026
Resposta da hmv (UK) - Swindon
Hello Viv,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Album was good value and arrived at the…
Album was good value and arrived at the store within 48 hours of ordering it. Great service.
1 de março de 2026
Resposta da hmv (UK) - Swindon
Hi Mandy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super fast delivery and really easy to…
Super fast delivery and really easy to navigate
20 de fevereiro de 2026
Resposta da hmv (UK) - Swindon
Hi Paula
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First class HMV
Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully updated by email through order, despatch and collection. HMV's level of customer service is absolutely fantastic, and the staff are always a credit to HMV, thank you so much 😊
3 de fevereiro de 2026
Resposta da hmv (UK) - Swindon
Hi Lee,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Only issue I had was playing the…
Only issue I had was playing the waiting game for a supplier to get new supplies. Otherwise they stayed in contact with me keeping me updated at all times.
24 de janeiro de 2026
Resposta da hmv (UK) - Swindon
Hi Adrian,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Good communication regarding the order…
Good communication regarding the order at all stages.
20 de janeiro de 2026
Resposta da hmv (UK) - Swindon
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery for store pick up.
Quick delivery for store pick up.
Staff friendly and helpful.
8 de janeiro de 2026
Resposta da hmv (UK) - Swindon
Hi Steven,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Last minute Christmas shopping
Great website easy to view etc
Great selection of records cds and vinyl
Excellent delivery service and updates
3 de janeiro de 2026
Resposta da hmv (UK) - Swindon
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Did not think to receive in time
Did not think to receive in time. You were on the ball
28 de dezembro de 2025
Resposta da hmv (UK) - Swindon
Hi Celia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The product I ordered arrived in…
The product I ordered arrived in excellent condition and the staff was friendly.
24 de dezembro de 2025
Resposta da hmv (UK) - Swindon
Hi Anastasiia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
i dont want to write a review
i dont want to write a review. it went well and the worker was nice
20 de dezembro de 2025
Resposta da hmv (UK) - Swindon
Hi millie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great knowledgeable staff
Great knowledgeable staff. Out of stock item obtained and received at the store very quickly. Kept informed by email. Excellent service.
15 de dezembro de 2025
Resposta da hmv (UK) - Swindon
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Swindon
Hi mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order fast delivery and helpful…
Easy to order fast delivery and helpful staff
10 de dezembro de 2025
Resposta da hmv (UK) - Swindon
Hello tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff are always lovely and there's a…
Staff are always lovely and there's a good amount of stock
21 de novembro de 2025
Resposta da hmv (UK) - Swindon
Hi Luke,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I did not receive one of my order and I…
I did not receive one of my order and I am really frustrated now because royal mail did not give last album that I needed so I am really disappointed.
27 de novembro de 2025
Opinião espontânea
Resposta da hmv (UK) - Swindon
Hi Aaron
Thanks for leaving us a review. We're sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Swift notification of item's delivery.
18 de novembro de 2025
Resposta da hmv (UK) - Swindon
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good communication as newly released…
Good communication as newly released David Gray vinyl was delayed by a couple of days, very simply order process, item was well packaged, overall very pleased.
13 de novembro de 2025
Resposta da hmv (UK) - Swindon
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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