Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Ver mais
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Localização
Alterar localização16-17 Regent Street, SN1 1JQ Swindon, GB
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Leia as opiniões dos outros
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Ver mais
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I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Ver mais
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Swindon
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
16-17 Regent Street, SN1 1JQ, Swindon, Reino Unido
4,6
Excelente
203 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service and prompt delivery
Bex, the Assistant who served me, was very helpful and knowledgeable.
The DVD arrived in the shop within a couple of days and I was promptly advised by email.
10 de dezembro de 2024
Resposta da hmv (UK) - Swindon
Hello Sibylle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great choice for entertainment
Such a nice atmosphere, all the team are great, they spend the time with you making sure your purchase / browsing is everything you need.
6 de dezembro de 2024
Resposta da hmv (UK) - Swindon
Hi Vicky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shop
Friendly staff and very helpful.
When I couldn't find what I wanted they ordered it for me and the stick in store is amazing and great to be able to shop in a store.
7 de dezembro de 2024
Resposta da hmv (UK) - Swindon
Hello Lisa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service and friendly service…
Excellent service and friendly service by the staff
4 de dezembro de 2024
Resposta da hmv (UK) - Swindon
Hi Francis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service experience…
Excellent customer service experience from the moment we entered the shop until the moment we left.
13 de novembro de 2024
Resposta da hmv (UK) - Swindon
Hi Steve,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Order arrived on time and in good…
Order arrived on time and in good condition. Staff were helpful, polite and interested in the product.
20 de novembro de 2024
Resposta da hmv (UK) - Swindon
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
the helpful and the friendly staff at…
the helpful and the friendly staff at the hmv branch in swindon Wiltshire.
regards mark.
5 de novembro de 2024
Resposta da hmv (UK) - Swindon
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple and efficient.
Simple process. Well packaged. Local collection options available.
6 de novembro de 2024
Resposta da hmv (UK) - Swindon
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good work all round
Good work all round, helpful staff when ordering the CD and easy to pick up from the girl in store. Many thans all round.
7 de novembro de 2024
Resposta da hmv (UK) - Swindon
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Almost perfect
Almost perfect. Just some confusion about where the order actually was when my wife was collecting from the store
31 de outubro de 2024
Resposta da hmv (UK) - Swindon
Hi Martin
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Swindon
Hi Mr Read
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The girl that served me was extremely…
The girl that served me was extremely helpful and friendly. Offering advice where I needed it .
19 de outubro de 2024
Resposta da hmv (UK) - Swindon
Hi Catherine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering online was easy and item…
Ordering online was easy and item arrived at store in good time and well is jagged and store staff in Swindon very friendly.
10 de outubro de 2024
Resposta da hmv (UK) - Swindon
Hi customer,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The sales assistant was very helpful…
The sales assistant was very helpful and kind and it made a huge difference.
19 de setembro de 2024
Resposta da hmv (UK) - Swindon
Hi Jeffrey,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
easy to make my order
easy to make my order, and delivered in perfect condition. many thanks
5 de setembro de 2024
Resposta da hmv (UK) - Swindon
Hi rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service and friendly staff.
10 de setembro de 2024
Resposta da hmv (UK) - Swindon
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick delivery and very good…
Quick delivery and very good information on what we can do if anything goes wrong
9 de setembro de 2024
Resposta da hmv (UK) - Swindon
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy Collection in store after ordering on-line
Easy to order online, then collect in local store. Very straightforward.
4 de setembro de 2024
Resposta da hmv (UK) - Swindon
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful
Very helpful, found what I was looking for and ordered it promptly for me .
Great service
1 de setembro de 2024
Resposta da hmv (UK) - Swindon
Hi Jan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service and friendly service…
Excellent service and friendly service staff swindon store, thanks.
25 de agosto de 2024
Resposta da hmv (UK) - Swindon
Hi Jurgen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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