Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Ver mais
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Localização
Alterar localizaçãoUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Ver mais
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I could order the CD I wanted and it arrived in the local HMV shop in good time. Staff were very helpful. HMV should maintain a presence on the main streets over the UK.
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Truro
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Reino Unido
4,8
Excelente
215 opiniões
Pede aos clientes que escrevam opiniões
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Excellent service from the staff in the…Truro store
Excellent service from the staff in the truro store, paul went to the trouble of finding what I was looking for and putting in the order for me. When I went to collect the item I was served by Imogen, who was very friendly and polite, both are a credit to your company.
16 de julho de 2025
Resposta da hmv (UK) - Truro
Hi Karl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Truro
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
the free postage for spending over £20…
the free postage for spending over £20 - enabled me to get the two cd's I wanted...
11 de julho de 2025
Resposta da hmv (UK) - Truro
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff at Truro are always ready to help
Staff at Truro are always ready to check and look up requests for my musical heroes, I’m 76 and a blues musician since 1964. My first memories of HMV are of the shop in London and bumping into John Peel.
9 de julho de 2025
Resposta da hmv (UK) - Truro
Hi H.Brassington
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Truro
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Truro
Hi Yvonne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
CD and Blu-Ray ordered were promptly…
CD and Blu-Ray ordered were promptly sent to my local HMV shop by post and I was informed of their route, when they were dispatched and when they arrived. I went to collect them after eight days and the friendly chap working in the shop checked who I was and handed the package to me.
12 de junho de 2025
Resposta da hmv (UK) - Truro
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vinyl was great as expected
Vinyl was great as expected, delivery to the store very quick and the in store staff were excellent.
8 de junho de 2025
Resposta da hmv (UK) - Truro
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nice, easy transaction
The whole process was extremely simple, from placing the order to collecting from the very nice people at the Truro store.
25 de maio de 2025
Resposta da hmv (UK) - Truro
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good clear communication
Good clear communication. Adrian in the Truro branch was friendly too.
17 de maio de 2025
Resposta da hmv (UK) - Truro
Hello Tim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered online to store
Kept being told different days for delivery to store, was told 3-5 days when ordering took just over 14 days, when It was finally ready for collection got asked to provide 4 different things Order number text to prove order -email to prove collection and asked for ID absolutely ridiculous very unhappy with the way I was treated im 24 and got ID for something PG
23 de abril de 2025
Resposta da hmv (UK) - Truro
Hi Matthias
Thanks for leaving us a review. So that we can look into this fully, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Resposta da hmv (UK) - Truro
Hi Nick
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I always find the staff knowledgeable…
I always find the staff knowledgeable and extremely helpful
24 de abril de 2025
Resposta da hmv (UK) - Truro
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Truro
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Truro
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Truro
Hi Sally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Imogen went above and beyond . . .
Imogen went above and beyond to help me find the latest ‘Florence’ CD . Friendly without being cheesy , professional ; ultimately ordering the product to be delivered to my door , to save a return trip to the store . Imogen is a great ambassador for your brand .
17 de março de 2025
Resposta da hmv (UK) - Truro
Hi Stanley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Still the best in-store or online.
All orders processed and delivered in very timely fashion. Always my go-to for music and film.
23 de março de 2025
Resposta da hmv (UK) - Truro
Hi S
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous experience
Imogen went above and beyond to help me obtain the new Florence CD . Helpful in a proper human way , not patronising or false . Informative , unflappable ; she’s a fantastic ambassador for your brand .
17 de março de 2025
Opinião espontânea
They always go the extra mile to help…
They always go the extra mile to help you find what you looking for.
16 de fevereiro de 2025
Resposta da hmv (UK) - Truro
Hi Lord
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
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