Wez was just great, so polite and talkative. Normally all the folks in HMV are so helpful and kind - its why I love shopping there and I don't think I could ever shop anywhere else for my 4Ks,CDs and... Ver mais
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Localização
Alterar localização216 Royal Victoria Place Shopping Centre, TN1 2SS Tunbridge Wells, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
It’s been a long time since I’ve purchased a proper record and they seem to cost a lot more now!!! However the service I got from HMV Tunbridge Wells store was excellent the LP was not in stock at the... Ver mais
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Ordered the limited edition Gary Numan Telekon red splash vinyl version, having missed out in the beginning it came back on sale, got an email from HMV that’s it’s available again , I ordered it strai... Ver mais
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The whole delivery system was well done. I got updated regularly from 1) Order, 2) Despatch and 3) Arrival. I preferred picking my order up from the shop due to multiple residents at my flat and after... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Tunbridge Wells
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
216 Royal Victoria Place Shopping Centre, TN1 2SS, Tunbridge Wells, Reino Unido
4,7
Excelente
122 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Assist where helpful in store and items…
Assist where helpful in store and items received on the dates given
14 de outubro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Gillian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered CD version of new album
Ordered CD version of new album. Received LP version with a CD barcode on it. 2 weeks later CD version still not been received.
22 de setembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi James
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can look into this further.
Kind regards
Always a vibrant atmosphere
Always a vibrant atmosphere, the staff are fantastic, welcoming and knowledgeable and the selection of film, music and geeky goodness is my heaven.
26 de setembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Kelli
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
helpful staff
23 de setembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good knowledgeable and enthusiastic…
Good knowledgeable and enthusiastic staff.
15 de setembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service at Tunbridge Wells…
Excellent service at Tunbridge Wells store.A faulty product replaced without question.
3 de setembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly and efficient
The staff were both friendly and helpful. I ordered a pair of earbuds from the store as they were not in stock. When I received them, the charger didn’t work so took them back to the store. They were exchanged for another pair of the same brand without any hassle.
The store itself is well stocked, kept very tidy and well organised.
25 de agosto de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Tunbridge Wells
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Tunbridge Wells
Hi Mr Andrews
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very friendly helpful staff
21 de julho de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hello Kay
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delivery to Tunbridge Wells store was…
Delivery to Tunbridge Wells store was well within the time and when I went to collect the item I was greeted and helped by very friendly staff.
17 de julho de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Carol
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered the limited edition Gary Numan…
Ordered the limited edition Gary Numan Telekon red splash vinyl version, having missed out in the beginning it came back on sale, got an email from HMV that’s it’s available again , I ordered it straight away on their online service. No problems at all. Fantastic service, quick delivery. Highly recommend HMV (UK)
10 de julho de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Maurice
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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