Staff in both the Winchester and Southampton branches were very pleasant. The Winchester operative was very helpful finding my Blu-ray and organising the delivery to Southampton for collection. It cam... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... Ver mais
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It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... Ver mais
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Assistants are always ready with a smile and a helpful attitude to assist with your query. They help locate items in store or look them up online. Personally I never experience an attitude to my age w... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Winchester
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Units 38 - 40, The Brooks, SO23 8QY, Winchester, Reino Unido
4,7
Excelente
156 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da hmv (UK) - Winchester
Hello Russell
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Resposta da hmv (UK) - Winchester
Hi Sean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff in both the Winchester and…
Staff in both the Winchester and Southampton branches were very pleasant. The Winchester operative was very helpful finding my Blu-ray and organising the delivery to Southampton for collection. It came on time and I was kept informed of its progress.
12 de agosto de 2026
Resposta da hmv (UK) - Winchester
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super smooth transaction!
Super quick delivery and the item was absolutely perfect!! It was a gift for my family and they loved it! I would absolutely order again from hmv online!
28 de julho de 2026
Resposta da hmv (UK) - Winchester
Hi Lily
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Winchester
Hello Pete
We're sorry to hear of the delay with your order reaching you; Orders dispatched via standard delivery usually take 2-5 working days, so we are disappointed to hear that this has not been the case.
While we can see that this has now reached the store and is ready to collect, we apologise for any disappointment caused as a result of the delay.
Thanks for getting in touch and letting us know about this matter.
Brilliant service from Dean and Rory
15 de julho de 2026
Resposta da hmv (UK) - Winchester
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was quick and easy from…
Everything was quick and easy from ordering on the website to the collection in store
27 de junho de 2026
Resposta da hmv (UK) - Winchester
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Winchester
Hi Kate
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV WINCHESTER
I called in to HMV Winchester. Mike was extremely helpful and I am surprised how interesting the shop is.
21 de junho de 2026
Opinião espontânea
Resposta da hmv (UK) - Winchester
Hello Rodney
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Wnchester store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
I absolutely love hmv
I absolutely love hmv
Wether it’s ordering online or in store
I have lovely conversations with staff ,and overall have a brilliant experience
14 de junho de 2026
Resposta da hmv (UK) - Winchester
Hi Oscar
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Winchester
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Verygood service staff very good
7 de maio de 2026
Resposta da hmv (UK) - Winchester
Hi Dennis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great all round service
Friendly, helpful and informative staff. Quick delivery and good communication.
19 de abril de 2026
Resposta da hmv (UK) - Winchester
Hi Gary,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always a cheerful welcome & great…
Always a cheerful welcome & great service at the Winchester store.
31 de março de 2026
Resposta da hmv (UK) - Winchester
Hi William
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Winchester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Winchester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Jade Vinyl
Although it arrived a day late, there was no issues and my girlfriend seemed pleased with it.
27 de fevereiro de 2026
Resposta da hmv (UK) - Winchester
Hi Kenny,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Excellent service, ordered in the Winchester Shop and had it sent to the Southampton shop. Thank you HMV.
22 de fevereiro de 2026
Resposta da hmv (UK) - Winchester
Hi Tim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
INTENSO FLASH DRIVES
Ordered late Friday pm in Winchester store.Collected in store the following Thursday am .Kept informed by email of order progress throughout.All good.HMV did as promised.
31 de janeiro de 2026
Resposta da hmv (UK) - Winchester
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Winchester
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Winchester
Hi Wyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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