HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... Ver mais
A empresa respondeu
Localização
Alterar localização8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... Ver mais
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Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... Ver mais
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I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Wolverhampton
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, Reino Unido
4,7
Excelente
308 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My parcel was going to be delivered…
My parcel was going to be delivered later than expected. HMV kept me updated on the delivery date which I appreciated. It arrived not too much later and in excellent condition
19 de dezembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Wolverhampton
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buying a LP.
I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquiries. I had an enquiry so did a number of customers behind me. I had to supply my email address, the assistant unfortunately spelt it wrong three times, embarrassing her and me. She told me she was dyslexic, I of course have no problem with that but wondered why she was on the computer not one of the other assistants, just a strange and frustrating decision.
8 de dezembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hello Mr Poole
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
States item is in stock and then isn’t…
States item is in stock and then isn’t and no time frame of when it will arrive and meant to be for Christmas present and ordered early November.
16 de dezembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I was looking for something very…
I was looking for something very specific that was out of stock yet the shop staff found virtually the only copy around and had it delivered a couple of days later.
13 de dezembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to navigate system easy and…
Easy to navigate system easy and helpful staff on collection.
10 de dezembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff wete very helpfuland friendly
10 de dezembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hello Purnima
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Good retail experience
Straight forward no hazzle and efficient. Knowledgeable and friendly staff
7 de dezembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hello Ann
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy ordering
Easy ordering, quick delivery, well packaged - definitely use the service again
3 de dezembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hello Jane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Wolverhampton
Hi Antony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great stock range
Items available to collect in store quite quickly
Good price and stock availability
Good communication
3 de dezembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi Mr Hill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great timing and in condition thanks.
24 de novembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi Tracey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Wolverhampton
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent product (The Beatles of…
Excellent product (The Beatles of course)-carefully presented by friendly and courteous staff. I have been buying Beatles Albums (& singles,EPs etc) from HMV Wolverhampton for 54 years, since 1971 in fact--a life's experience indeed.
25 de novembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I've only received half of my order,
I've only received half of my order,
Still awaiting and email regarding the LP part of the order, I wise I never bothered with HMV!
I was expecting when handing my money over on pre sale that I'd receive my goods on time without problems, never again!
25 de novembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi David,
Thanks for leaving us a review.
So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Review
The service was amazing . The staff were very nice and quick to help to get my order!
12 de novembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi Adriana
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In store order
I ordered a dvd in store for an instore collection and the service was excellent and friendly.
5 de novembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Service at the Wolverhampton Store…
When the item I wanted was out of stock a member of staff kindly ordered it for me online. It's this sort of excellent service that keeps me shopping at HMV.
6 de novembro de 2025
Resposta da hmv (UK) - Wolverhampton
Hi kieron
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well packaged and on time
22 de outubro de 2025
Resposta da hmv (UK) - Wolverhampton
Hello Gary
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Resposta da hmv (UK) - Wolverhampton
Hi MRS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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