Easy to request Click and collect'. Staff in store, brilliant; personable, helpful and polite. Purchase 'progress', on line via email, excellent. Pick-up easy and once again friendly and knowledgeabl... Ver mais
A empresa respondeu
Localização
Alterar localização10A Coney Street, YO1 9NA York, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... Ver mais
A empresa respondeu
Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
A empresa respondeu
Serviced by 2 very friendly staff in York - always like a bit of old skool politeness and helpfulness. Delivery of my order was quicker than expected too, and much appreciated as I was going on holida... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - York
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
10A Coney Street, YO1 9NA, York, Reino Unido
4,7
Excelente
540 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service, fast delivery and always happy to support my local HMV
28 de agosto de 2026
Resposta da hmv (UK) - York
Hi Abigail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Received all purchases very quickly all…
Received all purchases very quickly all in fantastic condition, and quality outstanding very happy
23 de agosto de 2026
Resposta da hmv (UK) - York
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had great jazz vinyl 3 for £66
21 de agosto de 2026
Resposta da hmv (UK) - York
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - York
Hi Nicola
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly service
Friendly service, I didn’t feel judged about buying kpop and in many other stores I have felt judged. Thank you to the staff at HMV 10A Coney Street in York!
8 de agosto de 2026
Opinião espontânea
Resposta da hmv (UK) - York
Hi Katie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
good communicative service
9 de agosto de 2026
Resposta da hmv (UK) - York
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering was very simple
Ordering was very simple, you kept me up-to-date with the whole delivery process. Very good. First time I had used you.
6 de agosto de 2026
Resposta da hmv (UK) - York
Hello Denise
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Absolutely fantastic purchase
Absolutely fantastic purchase. Delivered on time. Really stunning service
8 de agosto de 2026
Resposta da hmv (UK) - York
Hi hubert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to request Click and collect'
Easy to request Click and collect'. Staff in store, brilliant; personable, helpful and polite. Purchase 'progress', on line via email, excellent. Pick-up easy and once again friendly and knowledgeable staff. All in all, 5 stars, many thanks.
29 de julho de 2026
Resposta da hmv (UK) - York
Hi ROBERT
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The vinyl we wanted was in stock.
The vinyl we wanted was in stock.
Ordering was straight forward.
It arrived the next day.
Excellent.
5 de agosto de 2026
Resposta da hmv (UK) - York
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Item supplied without problem.
31 de julho de 2026
Resposta da hmv (UK) - York
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good service staff were very…
Very good service staff were very helpful and friendly and great delivery service
27 de julho de 2026
Resposta da hmv (UK) - York
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - York
Hello Alistair
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Resposta da hmv (UK) - York
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV very useful for out of print series
HMV had an old series on DVD which I couldn't buy anywhere else. HMV website is easy to use and delivery was fast and efficient.
24 de julho de 2026
Resposta da hmv (UK) - York
Hello jay_gemmin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
You delivered what you promised in time…
You delivered what you promised in time and quality.
20 de julho de 2026
Resposta da hmv (UK) - York
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
ReviewTee shirt arrived unwrapped and all…
Tee shirt arrived unwrapped and all creased. Will not use HMV again
17 de julho de 2026
Resposta da hmv (UK) - York
Hi Paul
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent young lady so helpful
16 de julho de 2026
Resposta da hmv (UK) - York
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
After two weeks no sign of a delivery
After two weeks no sign of a delivery, if I could give you zero I would.
13 de julho de 2026
Resposta da hmv (UK) - York
Hi Keith
Thank you for taking the time to leave us a review. We are sorry to hear you have not received your dispatched order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Resposta da hmv (UK) - York
Hi Raymond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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