I changed to Hodders from another agent after a very bad experience with my last tenant not agent. Aaron was great, he listened to my tenant problems and promised me he could find a good tenant/s th... Ver mais
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Rob & Nicola were so calm, helpful & proactive in bringing my property purchase to a successful conclusion. For Nicola to go above & beyond in resolving issues was a reassuring friend in the process... Ver mais
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I was selling a flat in Chertsey. I engaged Hodders and was then told by a friend I'd made a big mistake. Sorry friend I was right and you were wrong! Initially Rob gave an uncannily accurate of wh... Ver mais
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We would like too express our sincere thanks to Nicola and the team at Hodders for all their help throughout our house purchase. As first-time buyers, and with this being our first experience... Ver mais
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Informações sobre a empresa
- Agentes imobiliários
- Agência imobiliária
- Casa de leilões
- Avaliador de bens imóveis
- Imobiliária
- Casa de leilão de imóveis
Escrito pela empresa
MOVING THE COMMUNITY FOR OVER 65 YEARS & WE’RE JUST GETTING STARTED... We understand that each and every property move is different, so we take a personalised approach. And we've been around for over 65 years now, which means we've learned exactly what clients want and expect from an agent. Whether you've buying, selling, renting, or letting, we strive to get the best outcome for every single customer. We know moving can be stressful, so we do all we can to remove the pain points, proving practical, honest support and friendly service. Being independent enables us to offer a personalised experience, in which we genuinely understand and listen to your needs. We're invested in using the best available technology too, so whatever your situation, we've got the tools to make things happen. Community is at the heart of everything, so we also support local businesses, schools, and charities. It's all part of our vision to do things differently. This forward-thinking approach is what sets hodders apart, resulting in the kind of committed, hand-on service we believe you deserve. That’s why working with hodders feels different.
Informações de contacto
15 Windsor Street, KT16 8AY, Chertsey, Reino Unido
- 01932687460
- tbaldwin@hodders.net
- www.hodders.net
4,8
Excelente
91 opiniões
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First home
We purchased our first home with Hodders and the whole experience has been great. Nicola in particular was amazing at updating us on the sale of our house particularly as we were having difficulties with our solicitors. Would highly recommend
6 de setembro de 2024
Opinião espontânea
Resposta da hodders Estate Agents
It's great to hear your first home purchase was a positive one with us. Client feedback is incredibly important, so we can ensure we meet the high standards for our bespoke, personal service. Your recommendation means a lot to us and your recommendation has been shared with the team. All best wishes to you in your new home.
Great from start to finish
The team at Hodders (Chertsey) have been brilliant since the moment they came to value my flat. At all points they provided regular updates and helped chase to get things over the line.
28 de agosto de 2024
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Resposta da hodders Estate Agents
It's important for us to take the personal approach your experienced, as we understand that each move really is different. Thank you for sharing your views. The team will be pleased that you're happy with our service, and have a happy client. Wishing you all the best for the future.
I had an outstanding experience with Hodders
I had a poor experience with an agent prior to moving to Hodders, so I had fairly low expectations. To my surprise, Hodders' staff were excellent throughout. They were fully engaged, organised and efficient, warm and friendly. We did encounter some challenges with the sale but they dealt with them brilliantly. Their communication was always timely and they kept me fully informed throughout the process, consulting me as required and offering good advice when needed.
30 de agosto de 2024
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Resposta da hodders Estate Agents
Thank you Andy for sharing your experience and we're glad you chose us to help you move. It was a pleasure to work with you. We pride ourselves on putting people first - you our client, first. Engaging with your needs and expectations is the soul to our business, and communication key. We're glad our personalised approach installed your faith. We're agents that really do care...
I am very grateful to Nicola for being…
I am very grateful to Nicola for being able to complete this transaction. Her serious attitude, quick response, and customer-first attitude warm my heart. She is a good employee and her abilities have earned her company many praises.
28 de agosto de 2024
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Resposta da hodders Estate Agents
Feedback is key to us, and we really appreciate your words. We ensure we invest time and effort with all our clients and we're focused on our tailored customer service. Thank you for underlining the personal service your received, with the progression of your move. Nicola and the wider team will be thrilled your experience was nothing but positive.
Karen H and Nicola E
Karen and Nicola both went above and beyond to help chase up solicitors, brokers etc to aid in completion. They were always available when needed and gave some great advice. Thank you Hodders, will definitely recommend!
21 de agosto de 2024
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Resposta da hodders Estate Agents
Thanks for sharing your experience Nicole. It's always good to receive feedback, which helps us review our working practices and client liaison, striving hard to meet expectations. Each and every client has different needs, which we're pleased to see were met with your approval. We pride ourselves on a tailored service, and welcome your endorsement and recommendation. Thank you. And all good wishes in your new home.
Competent and helpful
Hodders were competent and helpful from the beginning, responded quickly to what I asked, and were great at progressing the sale when required.
20 de agosto de 2024
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Resposta da hodders Estate Agents
Thanks Susan for sharing your experience. Your words underline why we pride ourselves on working with people, not property. It's people who buy, rent or let homes and the people we work with. From owners and tenants to landlords and developers, as well as conveyancers, it's those relationships we have that set us apart. Wishing you all the best in your new home.
Hodders: More Than Real Estate, Building Trust
I purchased my home through Hodders in 2021 and had a positive experience. When I needed to let my property for rent recently due to a relocation, I naturally returned to Hodders. I picked up a business card to follow up after my trip.
Unfortunately, I lost my wallet while traveling abroad. Incredibly, the finder noticed the Hodders business card inside and contacted Addlestone branch. They promptly called me to inform me of the lost wallet and assist with its return. Thanks to their quick action, I was able to recover my wallet.
I am truly grateful for the honesty of the person who found my wallet and the helpfulness of Hodders Addlestone team. It’s reassuring to know there are such kind and diligent people out there!
8 de agosto de 2024
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Resposta da hodders Estate Agents
It really was our pleasure getting you reunited with your lost wallet. The team pride themselves on customer service - at every level - so when we got the call, we just had to help. Trust is the name of the game and building trust with our clients is key. Always has and always will be one of our core values. Plus it's a key reason why the local area love to work with hodders. Keep in touch....
I would like to say Nicola was very…
I would like to say Nicola was very professional and extremely helpful to make moving as stress free as possible ty kindly for doing as much as possible to get this move over the line.
9 de agosto de 2024
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Resposta da hodders Estate Agents
Nicola is a new team member, and prides herself on her first-class service, and attention to detail. So receiving your review will mean a lot to her and of course the wider team. We pride ourselves on the professional service we offer across the business - from sales to lettings, property management to land and new homes. And love to hear when we meet our client's expectations, especially as we know each and every move is different, hence the personalised approach. Wishing you every happiness in your new home.
Hodder's are a good company to deal with
Our sale became a difficult one, but Karen in particular was instrumental in getting it over the finishing line. She was always bright and cheery, but professional and proactive at all times. All the staff at Hodder's were also helpful and friendly.
14 de junho de 2024
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Resposta da hodders Estate Agents
We pride ourselves on our attentive staff, especially when dealing with complex sales. And glad you experienced our personalised approach - because every property move is different - and that's why our bespoke service works for our clients. Your comments have been shared with the team, who are grateful for your review. Thank you.
Fantastic estate agents
From the beginning of viewing a property to eventually purchasing, each individual from Hodders from the Chertsey and Addlestone branch that we have dealt with have been absolutely fantastic. In particular Robert, Stuart and Shelley who saw us through the whole journey. Hodders are the first estate agents that we have dealt with who actually appeared interested in us and us purchasing a property. The whole process felt much smoother working with them all. Would highly recommend Hodders.
28 de junho de 2024
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Resposta da hodders Estate Agents
Thanks for the recommendation, we're pleased to help from beginning to end. Our philosophy is to ensure our clients are dealt with on a personal level, so it's great to receive such feedback. The team work hard to ensure client goals and expectations are met - understanding exactly what they need throughout the buying and selling process. That's what sets us apart in the area. Wishing you every success and happiness in your new home. And don't forget we're here for whenever you need us!
Great first time buyer experience
Hodders made my first house purchase as smooth as possible by providing great recommendations for viewings in the first instance along with constant communication throughout the process. Karen from the Addlestone branch was amazing and always made sure the purchase was moving along by chasing and communicating with any third parties and was so supportive the whole time, couldn’t have done it without her!
13 de junho de 2024
Opinião espontânea
Resposta da hodders Estate Agents
Thank you for sharing your experience. We deal with people, not property, so as a first time buyer it's paramount we help you to get what you want. It’s people who buy, sell, let and rent homes and it’s people we work with. From owners and tenants to developers and conveyancers, it’s the relationships we build that set us apart - so we're really happy our experience was on point. Your comments have been shared with the team too. Wishing you every happiness in your new home. Stay in touch!
Resposta da hodders Estate Agents
Thanks Kim for your mention. It was a pleasure to work with you to sell your property. Wishing you well for the future. Best regards, hodders
Karen does not do the big sell
Karen does not do the big sell, promising prices that cannot be reached and timelines that will not be met, her experience as an estate agent is obvious and her direct professional approach kept you informed of what was happening at all times and she made you feel heard, you had a query or concern she was ready to listen and advise. Exactly what I wanted in an estate agent.
Karen and the team at Hodders were always at the end of the phone, always courteous and happy to answer any queries or make suggestions.
Would highly recommend them to anyone!
Thankyou Hodders Addlestone!
12 de abril de 2024
Opinião espontânea
Resposta da hodders Estate Agents
Thank you for your review Julian...and feedback. We really love the job, making sure our buyers, sellers, landlords and tenants get what they want and need from our services, it gives us pride to be part of your experience. We have the motto "we listen and understand your needs, so you can trust us". Knowing you put your trust in us and have seen the benefit of more than 65 years' experience with our hands-on commitment from our dedicated team is great. I've shared your comments with Karen and the wider team too.
Thank you.
Karen and her team have made the house…
Karen and her team have made the house buying experience transparent and straight forward. Always available for questions and happy to help. Great service, thank you!
12 de abril de 2024
Opinião espontânea
Resposta da hodders Estate Agents
Thank you for your recent review Ulrike. Your feedback to an independent like us is very important and we are committed to delivering the best possible customer service. Your input helps us to do this. We pride ourselves on our bespoke service, and you certainly get that don't you when working with us?! I've shared your comments with Karen and the wider team.
Wishing you all the best. Thank you.
hodders Estate Agents
House Sale - Above and Beyond
In January 2024, the family home needed to be sold to fund Mum's care home fees. As I live 150 miles away from this property, it was imperative that I chose the right agent to sell the house. Out of the three agents I contacted, Karen Harper from Hodders, Addlestone impressed me with her market knowledge, suggestions of how to sell the family home of 53 years and empathy. Internal family issues meant it was not going to be a straightforward sale but Karen managed to find a buyer within a very short space of time. She then managed the expectations of the buyer and more importantly my need to have consistent and timely feedback on how the sale progressed. Hodders handled all aspects of the sale including recommending a locksmith. Suffice to say, from accepting the offer to completion, the sale was completed in just over 11 weeks. To me, this was outstanding service by Hodders, Addlestone but primarily Karen. It's not often that Estate Agents are complimented or praised, but I would have no hesitation in recommending Hodders to anyone! Thank you so much.
11 de abril de 2024
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Resposta da hodders Estate Agents
We couldn't agree more...Karen and the wider team's knowledge and professionalism is second to none. Our team ensure nothing is too big or small for the client, with the expertise you experienced across all areas. We offer a wide range of tailored services and we want to ensure we take the hassle out of selling for you, and the team have certainly succeeded. Thank you for your views. They have been shared and are very much appreciated.
Do Not Trust This Agent
This agent will do anything to gain a property let. Their staff lie to perspective tenants and Landlords alike.
The tenant will be promised anything to sign an agreement without this being agreed by the Landlord.
I unfortunately chose them to manage my property and it has been a complete nightmare. Now trying to cancel the agreement and being threatened with legal action. Whether you are a Tenant or Landlord stay well away !!!
11 de março de 2024
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Resposta da hodders Estate Agents
Dear Brian. I'm very sorry to hear this and I wonder if you could email me details about what happened so that I can investigate for you? We strive to provide a truly excellent customer experience and so it is vital we find out what's happened here and try to resolve any issues.
Kind regards,
Tracey Baldwin
Marketing and Operations Director
Recent house sale
Friendly responsive professional team..Good experience all round. Thank you and well done all!
15 de março de 2024
Opinião espontânea
Resposta da hodders Estate Agents
Dear Mrs Bennett, Thank you for your review...and feedback. We really love the job, making sure our buyers, sellers, landlords and tenants get what they want and need from our services, it gives us pride to be part of your experience. We have the motto "we listen and understand your needs, so you can trust us". Knowing you put your trust in us and have seen the benefit of more than 65 years' experience with our hands-on commitment from our dedicated team is great.
Thank you.
Great Service
Paul was incredible helpful. Nothing was too much bother and he made a stressful move much easier. Would highly recommend,
30 de novembro de 2023
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Resposta da hodders Estate Agents
The pleasure was all ours. Thank you for taking the time to share your experience. Our team pride themselves on listening, understanding and tailoring our service to your needs. All best wishes to you in your new home.
Extremely professionale and reliable…
Extremely professionale and reliable team. Buying or selling a propery can be extremely stresful but Hodders team and Karen has been amazing. She was always very prompt to help and to follow up the sale process. Thank you Karen and team for looking after me and helping to sell my house. The best team ever.
2 de dezembro de 2023
Opinião espontânea
Resposta da hodders Estate Agents
Thank you for your comments. As you experienced we really do care about you and your property. Every client we have, matters. We stand by our motto which is "We listen and understand your needs so you can trust us" which is at the heart of our team. Putting your trust in us as a local independent, will always mean we go that extra mile. The hands-on commitment from our experienced staff and genuine commitment stands us in good stead. We've built our 65 years' experience to serve and deliver to the communities we work in. That's what matters.... You matter. Thank you.
Fantastic team, thank you
The team at Hodders were hardworking, reliable and communicated clearly. We felt really lucky to work with such a great team - thank you.
21 de novembro de 2023
Opinião espontânea
Resposta da hodders Estate Agents
Thank you Beth for your review. It's great to hear that as your trusted agent with our sound knowledge of the local property market we listened, and were able to support your move. We pride ourselves on the service we offer and it's good to hear our brand values stood out for you. Wishing you all the best for the future.
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