Terrible customer service. I cancelled an order in accordance with their T&C’s but I’ve still been charged. Emails and WhatsApp are not being responded to and the phone number just rings out.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My teenage daughter loves Hollywood Browzer products. The Smoother has given her the confidence to remove the hair on her legs independently, and she finds it so easy to use. I recently tried the Brow... Ver mais
Hollywood Browzer products are the best dermaplaning items on the market. Others have been known to cause some bleeding and the blades wear easily but not these products- my sensitive skin feels smoot... Ver mais
A empresa respondeu
The Hollywood Browzer have changed my life. No more pesky hairs or peach fuzz. For someone who regularly visits the salon (pre covid) I have seen how popular Dermaplanning is. Constantly booking yours... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hollywood Browzer Beauty is an award-winning beauty tools and accessories brand specialising in eyebrow shaping, hair removal & dermaplaning tools. The brand was founded in 2017 by former actress and producer, Amy Anzel, after discovering this beauty 'secret' aka dermaplaning, while living in LA. She felt that every woman should experience this same pain free hair removal, eyebrow shaping and glowing skin that celebrities and Hollywood A-Listers were experiencing.
Informações de contacto
13 Whitchurch Lane, Edgware, HA8 6JZ, Middlesex, Reino Unido
- 0203 383 0109
- info@hollywoodbrowzer.com
- www.hollywoodbrowzer.com
4,2
Bom
460 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love the browzer and will continue to…
Love the browzer and will continue to order when I run out ❤️
31 de março de 2023
Resposta da Hollywood Browzer
We're so happy to hear that you are pleased with Hollywood browzer 😍💓
i didnt get my order!!!
23 de março de 2023
Resposta da Hollywood Browzer
Hi Julia, I understand that you are most concerned about your order. I am sorry to see that you had to contact us regarding this issue. I understand the importance of your concern and am committed to providing your required support. Sorry for the inconvenience caused due to this. Kindly understand that we have reached out to our internal team to work on this. Please note that we will send you an email regarding the status of your order. We encourage you to wait for our response and assure you that our teams are working on your request on priority. Appreciate your understanding and patience on this matter. It was a pleasure assisting you today, have a good day.
Great products and great service too!
22 de março de 2023
Resposta da Hollywood Browzer
we love to hear it! 😍🙌🏼
First order never arrived but sent…
First order never arrived but sent replacement product good has usual
28 de fevereiro de 2023
Resposta da Hollywood Browzer
we are so pleased to hear this! 😊🤞💓
Quick delivery and excellent customer…
Quick delivery and excellent customer service
4 de janeiro de 2023
Resposta da Hollywood Browzer
We are so happy to hear this. We strive to deliver the best customer experience, and it makes our day to listen to we have accomplished that. For any further questions, please email info@hollywoodbrowzer.com :)
l still didn’t receive my product until…
l still didn’t receive my product until now
2 de janeiro de 2023
Resposta da Hollywood Browzer
Hi Imen,
Thank you for getting in touch with us here at Hollywood Browzer Beauty
I am so sorry that you are yet to receive your order. Due to the holiday seasons there is a royal mail strike. I would give it to the end of this week after speaking to my warehouse this morning.
If you have any queries, please send us an email on info@hollywoodbrowzer.com.We are always happy to answer any queries you may have.
Thanks,
The Hollywood Browzer Team.
extremely helpful
18 de dezembro de 2022
Opinião espontânea
Resposta da Hollywood Browzer
Absolutely! :)
Resposta da Hollywood Browzer
Thank you so much. Any questions, please do not hesitate to get back in touch.
Such a good product
Such a good product! I've been using this product since and i could say you really need this. Will buy again soon.
17 de dezembro de 2022
Opinião espontânea
Resposta da Hollywood Browzer
We are so pleased that you're a fan, 💫😍 Any questions, please do not hesitate to get back in touch.
Amazing product and customer service!
Absolutely love my Hollywood Browzer and couldn’t be without it! Their customer service is second to none, i recently ordered the browzer and eyebrow shaper in one however they emailed me afterwards to say unfortunately the combined tool was out of stock however would I accept the browzer and eyebrow shaper separately, and once I agreed they shipped it to me super fast especially over Black Friday. Excellent service and will definitely be recommending to everyone I know. Thanks!
25 de novembro de 2022
Opinião espontânea
Resposta da Hollywood Browzer
Amazing! We are so excited to hear this! If you have any questions, please do not hesitate to get in touch with us ✨
Amazing product
Amazing product. Found what I am looking for and it is so easy to use. Great results and fast delivery.
8 de dezembro de 2022
Opinião espontânea
Resposta da Hollywood Browzer
Oh yes it is! 😍👏Any questions, please do not hesitate to get back in touch.
Satisfied with the item
Satisfied with the item. It's working and in good condition and packaging, fast shipment. Highly recommended item!
Excellent!
Very nice, good quality and very affordable for home use😉.
8 de dezembro de 2022
Opinião espontânea
Resposta da Hollywood Browzer
Thanks gorgeous! So happy to hear this ❣️🤞💓 Any questions, please do not hesitate to get back in touch.
Absolutely can’t leave without that…
Absolutely can’t leave without that product!!! I have lot of fluff on my face and my makeup always seat on the top. This project removes all the fluff and give you slow less make up application. I have been MUA for 20 years and I can promise you, you need this 🤩
7 de novembro de 2022
Resposta da Hollywood Browzer
Amazing! We are so pleased to hear this! 😍 ✨
Simple effective and affordable way to…
Simple effective and affordable way to keep your skin fuzz free.
Easy to order, quick to deliver and regular discount.
The whole experience is a positive one.
( and much less painful than threading !)
5 de novembro de 2022
Resposta da Hollywood Browzer
we love to hear it! 😍🙌🏼
I found Shanel very helpful and a good…
I found Shanel very helpful and a good communicator which is important in business.
2 de agosto de 2022
Resposta da Hollywood Browzer
We're glad to have helped to resolve this matter. If you have any more questions or concerns please let me know. I will be more than happy to assist you. 😍 xx
Not for me
Not for me
Complete waste money
It marked my face even tho I.was gentle did everything right.
Won't be re purchasing
10 de julho de 2022
Resposta da Hollywood Browzer
We are so sorry that you had this experience with the Browzer. Please send us a PM and we will be sure to get this sorted out for you.✨
Order taken and advised 3-5 working…
Order taken and advised 3-5 working days for delivery. Over a week passed with no update to order being dispatched. Emailed customer services to be advised item out of stock and would be a further 2 weeks. Took a total of 4 weeks to arrive.
4 de julho de 2022
Resposta da Hollywood Browzer
I am so sorry about the delay in your order arriving :(. We want to do everything we can help you have a good experience with the Hollywood Browzer. Please email info@hollywoodbrowzer.com. x
Resposta da Hollywood Browzer
We’re obsessed! 😍
Wonderful and helpful customer service 👍
I had trouble finding the correct blades for my Hollywood smoother from other well known stockists. They didn't click properly into place and sat proud. Thankfully after getting in touch I was successfully helped and sent the correct fitting blades. Customer service is just wonderful 😘
Thank you
5 de junho de 2022
Resposta da Hollywood Browzer
we are so pleased to hear this! 😊 We want to do everything we can to ensure that you have a positive experience with us here at Hollywood Browzer Beauty ⚡️
The service from Hollywood browser was…
The service from Hollywood browser was brilliant. I had been sent the wrong replacement heads and they sorted it all out for. Excellent
31 de maio de 2022
Resposta da Hollywood Browzer
we love to hear it! 😍🙌🏼
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.