Lovely staff especially the lady who gave us the picture hanging tip! I didn’t get her name but operator 222860 at the checkout. Well stocked, clean tidy shop with competitive prices. Homebase always... Ver mais
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Leia as opiniões dos outros
Called to collect 13 pre-ordered bags of soil/compost and whilst in the Alnwick store decided to purchase some large ceramic pots. At the checkout we were served by Martin, and asked for assistance c... Ver mais
After being failed by the first two shops we checked to get gear for our archaeological field school students, the team at Alnwick Homebase got us sorted! Lovely staff, super helpful and empathetic... Ver mais
Once again, no one was at the cash registers, so I had to queue up at the customer service desk. There were already six people in the queue waiting to pay for their goods. The lady behind the desk c... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de bricolage, casa e jardim
- Loja de acessórios para casas de banho
- Loja self-service
- Loja de móveis
- Centro de jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Alnwick
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contacto
Willowburn Avenue, NE66 2JH, Alnwick, Northumberland, Reino Unido
- 0345 640 7842
4,6
Excelente
105 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service click and collect it's…
Great service click and collect it's very convenient thanks.
2 de dezembro de 2024
Opinião espontânea
Excellent Customer Service
The customer service advisor made sure that details of my returned click and collect product was noted to enable an online refund to be made by her manager.
Many thanks
25 de novembro de 2024
Opinião espontânea
Waited less than a minute to pick up my…
Waited less than a minute to pick up my order
19 de novembro de 2024
Opinião espontânea
The order was placed and I picked it up…
The order was placed and I picked it up the next day..
Martin was at the till, and, as is usual, he was friendly and efficient, and it is always a pleasure to shop at Homebase, with Martin and the rest of the staff there. Thank you very much!
16 de novembro de 2024
Opinião espontânea
Easy to use the website and collect the…
Easy to use the website and collect the items
1 de novembro de 2024
Opinião espontânea
Thank you Alnwick
Quick & easy
Friendly helpful staff
What more do you need?
Thank you Alnwick
30 de outubro de 2024
Opinião espontânea
Wrong Article sent had to go to the…
Wrong Article sent had to go to the branch to exchange
16 de outubro de 2024
Resposta da Homebase - Alnwick
Hi David,
Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed. Since your review relates to an online order, we would appreciate it if you could update your review by selecting 'no specific location'. If you’d like to discuss your concerns further, please don’t hesitate to reach out to us here: https://help.homebase.co.uk/hc/en-gb/requests/new.
Thanks,
Team Homebase
You can always rely on Homebase for…
You can always rely on Homebase for quality products. Online shopping and being contacted for click and collect. Staff at Alnwick are very friendly and helpful. A great plus is you can take your friendly dog in!
7 de outubro de 2024
Opinião espontânea
MUCH VALUED SUPPORT WHEN NEEDED
Called to collect 13 pre-ordered bags of soil/compost and whilst in the Alnwick store decided to purchase some large ceramic pots. At the checkout we were served by Martin, and asked for assistance collecting our goods and loading them into our car. Martin’s customer service was outstanding, helping in any way he could. Suffice to say he ensured that we received much valued help that turned a potential nightmare into an easy visit. Thanks to all concerned for your help.
2 de outubro de 2024
Opinião espontânea
Customer service
Although the staff were very busy putting out Christmas decorations the store was clean and tidy and all the staff were very friendly and helpful. Excellent customer service offered by Micheal on check out and Scott helping load our car.
2 de outubro de 2024
Opinião espontânea
The member of staff on the till is a…
The member of staff on the till is a credit to the store he is so friendly and greets everyone with a smile and pleasant comments!
2 de outubro de 2024
Opinião espontânea
Great service and products
Martin was as always very helpful making sure I didn’t miss any offers
1 de outubro de 2024
Opinião espontânea
Helpful staff at the cash out.
28 de setembro de 2024
Opinião espontânea
No issues ordering or picking up
No issues ordering or picking up . Just wanted rollers etc but way more expensive than other shops
27 de setembro de 2024
Opinião espontânea
Excellent Click and Collect service
Placed the order and had confirmation in minutes and then collected within a few minutes if that.
Everything ready and waiting all good - outstanding friendly service - thank you.
26 de setembro de 2024
Opinião espontânea
A Experiência Trustpilot
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