I returned a heavy item ( a bedroom chair) to the Belfast Store, Boucher Rd, on Tuesday evening. The young fella on the customer services desk watched as I struggled to carry the chair over to the c... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoLaunton Road Retail Park, Launton Rd, OX26 4JA Bicester, Oxfordshire, GB
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Leia as opiniões dos outros
Required specific items and enquired with an assistant he directed me to both items. We’ll manage red and polite young man. At checkout we were served by Mary a cheery individual always smiling. Ask... Ver mais
Super easy - all items in stock, all items ready to collect immediately. Nothing to complain about.
Website advertises you can collect 30mins before stated opening time on a Sunday. Store didn't open early for collections or browsing. Multiple staff acknowledged I was stood at the door abd refus... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de bricolage, casa e jardim
- Loja de acessórios para casas de banho
- Loja self-service
- Loja de móveis
- Centro de jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Bicester
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contacto
Launton Road Retail Park, Launton Rd, OX26 4JA, Bicester, Oxfordshire, Reino Unido
- 0345 640 7212
4,6
Excelente
91 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 23% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super easy
Super easy - all items in stock, all items ready to collect immediately. Nothing to complain about.
24 de novembro de 2024
Opinião espontânea
Click and collect was great
Click and collect was great, super easy and convenient. Would do again! Homebase Bicester seemed to have everything I needed over the closer-to-me Banbury stores.
8 de novembro de 2024
Opinião espontânea
Good quick efficient service…product as…
Good quick efficient service…product as described exactly what we wanted
7 de novembro de 2024
Opinião espontânea
We got what we wanted
We got what we wanted - when we wanted it !
5 de novembro de 2024
Opinião espontânea
Easy to order and collect and in the…
Easy to order and collect and in the car in two minutes. Fingers crossed it’s as easy to put together!
3 de novembro de 2024
Opinião espontânea
Better late
Placed the order for collect on store. I was running late and got there 10 minutes before closing. The staff were wonderful and assured me my order was ready to go.
2 de novembro de 2024
Opinião espontânea
Excellent Quick Service
Excellent service goods ready in less than an hour
29 de outubro de 2024
Opinião espontânea
Collecting made easy
Love the fact I can collect in store when I’m on a busy. Day. Staff very friendly in the Bicester store.
Site so easy to use
21 de outubro de 2024
Opinião espontânea
Staff were very friendly and collection…
Staff were very friendly and collection was very easy. Item was waiting for me at desk
15 de outubro de 2024
Opinião espontânea
Bad Organisation of Stock
Went to pick up - wrong one picked - checked warehouse 26 should be in according to website - could not find - about to have refund - guy on a ladder found the box on a shelf close to display - obviously not put out - need a bit more organisation- did click and collect to quicken it as in a rush - obviously did not work!!!
1 de outubro de 2024
Opinião espontânea
Resposta da Homebase - Bicester
Hi Gayle,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Mary dealt with my order very promptly…
Mary dealt with my order very promptly & politely.
10 de setembro de 2024
Opinião espontânea
Easy ordering and collection. Mary great assistant
10 de setembro de 2024
Opinião espontânea
Mary - Bicester store
Store - 000159 Bicester
04/09/24
Operator 026326
Mary
Super service from Mary. I was returning some paint samples and an error occurred so she had to start again. Her manner was perfect, she engaged me into the process, she was professional but also warm and friendly. A very nice shopping experience. Thank you Mary.
4 de setembro de 2024
Opinião espontânea
Mary who served me was very helpful and…
Mary who served me was very helpful and very offered me help that load my van.
3 de setembro de 2024
Opinião espontânea
Great price
Great price, easy to order and quick pickup time. Perfect
30 de agosto de 2024
Opinião espontânea
Always a pleasure to visit this store…
Always a pleasure to visit this store and the click and collect makes it easy if you're in a hurry.
30 de agosto de 2024
Opinião espontânea
Good shopping experience.
Good shopping experience.
Ordered garden reclining beds for garden, great price in the sale.
Delivered to store on the day it said they would be, text to confirm they were ready for collection as well.
17 de agosto de 2024
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