Homebase - Bishop Auckland Opiniões 

120
TrustScore: 4.5 em 5

4,6

Watling Road, DL14 9AS Bishop Auckland, Co. Durham, GB


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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Contractual parking charge notice. Not only did I spend over £300 in store but got lumbered with a parking charge for being 14 minutes over the allocated time. What kind of organisation charges peo... Ver mais

Classificada 5 em 5 estrelas

Kirsty went above and beyond to locate some storage boxes for me which weren't on the shelves but were showing as "in stock" on the computer system. She took the time to look and as a result I was abl... Ver mais

Classificada 5 em 5 estrelas

I Had travelled to several different stockists to buy a BBQ’s without success until visiting Homebase at Bishop Auckland. Was lucky to be helped by an excellent staff member called Les who spent time... Ver mais

Classificada 5 em 5 estrelas

Hi , served by Andrew today, I always use this branch , we had a stupid amount of wallpaper and paint etc.c to buy today , a large percentage of it was custom mix paint , he stayed with us start to fi... Ver mais


Informações sobre a empresa

  1. Loja de bricolage, casa e jardim
  2. Loja de acessórios para casas de banho
  3. Loja self-service
  4. Loja de móveis
  5. Centro de jardinagem
  6. Loja de móveis para cozinha

Sobre Homebase - Bishop Auckland

Escrito pela empresa

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contacto

  • Watling Road, DL14 9AS, Bishop Auckland, Co. Durham, Reino Unido

  • 0345 640 7822

4,6

Excelente

TrustScore: 4.5 em 5

120 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 43% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(120)

714 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Contractual parking charge notice.

Contractual parking charge notice.

Not only did I spend over £300 in store but got lumbered with a parking charge for being 14 minutes over the allocated time. What kind of organisation charges people for spending money in store. ( One that's gone bust obviously). It's not like it's a pay and display car park. I thought you would want people to browse and spend. Not surprised people don't go in store when you can go to B and Q for free.

13 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Not professional

The girl behind the desk was more interested in talking to one of the customers than trying to serve her and get the cue down. They were not talking business, just general chit chat

11 de novembro de 2024
Opinião espontânea
logótipo da Homebase - Bishop Auckland

Resposta da Homebase - Bishop Auckland

Hi Brian,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Classificada 5 em 5 estrelas

Helpful, pleasant staff.

Returned some spoiled paint to the store and was looked after by Donna and Kirsty (with assistance from Paul). All staff members were helpful and tried everything they could to ensure I ended up with a product that was fit for purpose in the colour I had chosen. Not only were they lovely when dealing with me but it was clear that they all had a good working relationship with excellent leadership demonstrating an efficient managerial style A true credit to the store and company. A happy well led workforce who feel valued and supported result in better customer care and these staff demonstrated all of these attributes in abundance.

10 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic store…

First visit to the store what a super bunch they are!.
Absolutely nothing was too much trouble very helpful in all that I asked about.
Mentioned to my daughter will be visiting back very soon!!! 👏👏

7 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bishop Auckland

The is a belated review.... I came alone with my 2 & 4 year old to collect an order- thinking I'd be able to easily get it in my car hahaha I was mistaken.

It was a busy Sunday at 1pm, sun was shining, it was the middle of summer and I decided to go and collect my 3 pieces of garden furniture. The store was really busy but PETER AND PAUL of Bishop Auckland came and helped me. We ended up having to take everything out of the cardboard, which they disposed of for me, and I did 2 trips- both times they came and helped work out how on earth we would fit it all in. I couldn't even get my boot cover detached off the back seats. Luckily Peter had a similar car previously and ended up, upside in the boot unclipping it and sorting everything.

I would have been absolutely screwed without these two. I found my QR code yesterday after promising I would leave a review for all their help, and losing it. So have a 3 minth delay on this but they made a hard job a lot easier. Thank you for everything

28 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great collection point support

I forgot to take my mobile phone with me on which my order number and confirmation was stored .. I thought I may have to travel 8 miles back home to collect it … explained the situation at the collection point and the support provided couldn’t have been better … what could have been a nightmare was not a problem at all ….

24 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Staff are very friendly and helpful

Kirsty went above and beyond to locate some storage boxes for me which weren't on the shelves but were showing as "in stock" on the computer system. She took the time to look and as a result I was able to buy exactly what I'd went to Homebase for. A very satisfied customer and extremely helpful and friendly staff.

18 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful staff

Very helpful staff at Bishop Auckland in carrying item to our van. Ordered and collected within an hour through click and collect.

21 de setembro de 2024
Opinião espontânea

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