I ordered a new kitchen from the Broadstairs branch. Liam was very helpful and knowledgeable (and patience) in helping me design my new kitchen. He also came up with a brilliant idea regarding my wor... Ver mais
Localização
Alterar localizaçãoWestwood Gateway Retail Park,, CT10 2PU Broadstairs, Kent, GB
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Leia as opiniões dos outros
Good selection of product. Store clean, tidy, inviting. Checkout assistant (Claire, 236021) was very rude. For the entire time she was 'serving' me, she talked over my head to a colleague saying som... Ver mais
A empresa respondeu
Professional and friendly. We didn't know where to start with a new kitchen design, but the designer in store helped us make the best choice for us. He took some time getting to know us and listene... Ver mais
Ordered online houseplant compost. When I picked it up. Wasnt the correct version, a cheaper version. If I hadnt had checked the online price, wouldve lost £5 in difference. The staff should really ch... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de bricolage, casa e jardim
- Loja de acessórios para casas de banho
- Loja self-service
- Loja de móveis
- Centro de jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Broadstairs
Escrito pela empresa
Homebase
Escrito pela empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contacto
Westwood Gateway Retail Park,, CT10 2PU, Broadstairs, Kent, Reino Unido
- 0345 640 7828
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 26% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always great customer service &…
Always great customer service & products thank you
Purchased bathroom suite
Great customer service and Ben Wells very knowledgeable and helpful in choosing our bathroom suite.
Excellent service
My experience with my local Homebase branch at Westwood Cross is always a pleasant experience.
The staff are always polite & professional. In my experiences the staff have always been positive. Thank you
Easy ordering and staff very pleasant…
Easy ordering and staff very pleasant when collected.
Easy to access and customer service…
Easy to access and customer service very helpful.
Claire on checkout very rude
Good selection of product. Store clean, tidy, inviting.
Checkout assistant (Claire, 236021) was very rude. For the entire time she was 'serving' me, she talked over my head to a colleague saying someone was bringing them in Mc Flurries later that day. It was as if I did not exist.
Without her rudeness, my visit would have been five star.

Resposta da Homebase - Broadstairs
Great service all round at the start
I ordered a new kitchen from the Broadstairs branch. Liam was very helpful and knowledgeable (and patience) in helping me design my new kitchen. He also came up with a brilliant idea regarding my worktops. Really happy with the service that I received, highly recommend.
Since writing this review, the service that I then received has been shocking. Ended up getting a full refund via my credit card
Ben helped us with good suggestions and…Thank you Ben
Ben helped us with good suggestions and options for both the shower room and bathroom we were re fitting. Due to his friendly and professional help we achieved more than expected. Very pleased with both rooms. Thank you Ben.
Good customer service
The lady behind the counter was very helpful and friendly
our new kitchen.
Expert advice from Ben the kitchen designer ,we are very pleased with our new kitchen.
Great staff and friendly service
Great staff and friendly service
Will return again
Quick efficient collection service
Quick efficient collection service. Well done
Very helpful lady and young man called…
Very helpful lady and young man called Harry
Very friendly & helpful
Very friendly & helpful, would recommend Liam to any people who we know who would like a kitchen.
Liam...Homebase Broadstairs.
Liam helped us choose the exact kitchen that I wanted. He is very knowledgeable but did not make us feel pressurised into spending more than we wanted to.
He came to measure up and was on time and checked the measurements that we had given him. Liam is a very nice chap and an asset to Homebase.
Professional and friendly
Professional and friendly. We didn't know where to start with a new kitchen design, but the designer in store helped us make the best choice for us. He took some time getting to know us and listened to our likes and dislikes. Collating all of that in to an amazing kitchen design we didn't know was possible. From design to delivery the whole experience was positive and gave us confidence in the choices we made. We are very happy with the quality, design and different appliances we have in our new kitchen and would highly recommend Homebase kitchen services to anyone needing a new kitchen.
Ordered online houseplant compost
Ordered online houseplant compost. When I picked it up. Wasnt the correct version, a cheaper version. If I hadnt had checked the online price, wouldve lost £5 in difference. The staff should really check what they are doing and if different products should leave a note.

Resposta da Homebase - Broadstairs
Ordered, paid, collected - simple
I ordered online, was called within half an hour to let me know that a 'low stock' item had actually sold out, and sorted my refund. The other item was collected on Friday and is perfect.
Fab furniture
My ordering was easy on line,my delivery was bought by 2 very nice polite men,bought the garden furniture in a sale it’s amazing many thanks Homebase
Easy ordering process
Easy ordering process, and everything was ready for me to collect at my chosen time. Highly recommended - Thank you.
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