I collected two tins of paint which should have been the same colour - almond white, but when I got home I found out that one of the tons was a different white. I should have checked both tins more... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I collected two tins of paint which should have been the same colour - almond white, but when I got home I found out that one of the tons was a different white. I should have checked both tins more... Ver mais
A empresa respondeu
bought a parasol base no cross frame or bars to hold it together and for the parasol, no instructions and speaking to a bot not helpful. Read reviews and the last person to experience this who did a... Ver mais
A empresa respondeu
My 2nd order from Homebase that I have picked up from Clitheroe. Sadly one of the vacuum bags wasn't available that I had ordered (they refunded this) , but the storage boxes & other vacuum bags... Ver mais
The lawnmower I ordered was waiting for me behind the customer services desk. I paid on line order and collect, and joined up to Homebase emailing system to get 10% discount on my first order so my la... Ver mais
Escrito pela empresa
Escrito pela empresa

Queens Way, BB7 1AU, Clitheroe, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 27% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really friendly staff who helped my husband put the bbq into the car with no hesitation, thank you, alway helpful when we go to clitheroe store.
Having invited me to comment about my experience here it is. Placed a click and collect yesterday for 2 gutter connectors whereby an email said it would be ready in the hour and an email would be sent. No email. Picked them up from the store this morning as they were ready to collect. Got them home to find one has a seal missing so needs to be returned. Overall view is that this isn’t an efficient caring organisation.

Resposta da Homebase - Clitheroe
Used the Click & Collect Service, and my local Clitheroe store. It was all a very straightforward process, smooth and efficient. Thankyou.
Item required was on sale and cheaper compared to other stores.
Ordered item for click n collect from Homebase Clitheroe.
Collected item next day hassle free.
Staff at branch were very friendly and helpful.
Product ready and available. Staff very helpful
Not very welcoming at the counter today to busy talking about how people pay for goods and what payment methods they use. This is very unfortunate and unprofessional behaviour for your staff to discuss how paying customers are paying for items they order online go collect in store . This level of unprofessional behaviour would make me not shop here again
Staff members friendly and helpful and helped with my finding and purchasing of item
Perfect experience, right through from ordering to collecting. THANL YOU!
I ordered plant pots online but couldn't get out. My daughter collected them for me after I sent her the details. She said that all went smoothly. Staff are always helpful and polite.
Always very efficient in Clitheroe and a nice young man helped me put my stuff in the car
Easy ,fast ordering to local store.
In store, straight to check out and collected it in 2 minutes.
Excellent.
The item was easy to find because I had already bought one before and ordering with Homebase was easy
The lawnmower I ordered was waiting for me behind the customer services desk. I paid on line order and collect, and joined up to Homebase emailing system to get 10% discount on my first order so my lawnmower was easy to assemble and worker fantastically well on my little lawn. Only cost me £45 in total. I’m very happy!!
I needed a few items - slug pellets, fly spray, new spray replacement for my hose pipe and watering can. Anne (Clitheroe branch) was filling shelves near the slug pellets and helped me with my purchase, she also got the price for the hose attachment, and showed me where the watering cans were. I went to choose some garden compost and then guess who was on the checkout when I went to pay for everything? Yes, Anne. She took my payment and promptly went with me to my car and lifted the compost into my car boot! Fantastic member of staff! She’s helpful and personable and a credit to Clitheroe Homebase.

Resposta da Homebase - Clitheroe
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