Homebase - Coventry Opiniões 131

TrustScore: 4.5 em 5

4,6

Unit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG Coventry, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We are absolutely thrilled with our new kitchen from Homebase Coventry - Gallagher. The quality of the units and appliances is excellent. The first class service provided by Katie was exceptional. She... Ver mais

Classificada 5 em 5 estrelas

Yesterday we purchased a hallway bench from the Gallagher Retail Park store in Coventry. On an earlier visit to the store it only had the display item and no stock, so the store manager James took tim... Ver mais

Classificada 4 em 5 estrelas

Easy to walkaround the store, everything was in its place and i found all the things i needed. However it was cold and the lack of heating made the visit shorter. Jada was very good on the checkout sh... Ver mais

Classificada 2 em 5 estrelas

The compost bags are sodden, absolutely soaked and have dripped into my car boot, staff member states they are stored outside without any cover, Car will now have to be aquavacced

A empresa respondeu


Informações sobre a empresa

  1. Loja de bricolage, casa e jardim
  2. Loja de acessórios para casas de banho
  3. Loja self-service
  4. Loja de móveis
  5. Centro de jardinagem
  6. Loja de móveis para cozinha

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contacto

  • Unit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG, Coventry, Reino Unido

  • 0345 640 7021

4,6

Excelente

TrustScore: 4.5 em 5

131 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 13% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We are absolutely thrilled with our new kitchen

We are absolutely thrilled with our new kitchen from Homebase Coventry - Gallagher. The quality of the units and appliances is excellent. The first class service provided by Katie was exceptional. She listened to our dreams kitchen and turned into reality. Everything was managed expertly from the beginning to the end. Thank you again Katie and Ryan for your professionalism & brilliant support throughout. Homebase is very lucky to have you both.

7 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Purchase of a hallway bench…

Yesterday we purchased a hallway bench from the Gallagher Retail Park store in Coventry. On an earlier visit to the store it only had the display item and no stock, so the store manager James took time to search the other Homebase stores for any available stock. He was able to locate one at the Stamford branch and arranged delivery of the bench to his store. May we thank James and his associated team for their support.

11 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The world needs more “Luke’s”

My husband arrived to collect some paint this morning before the store was open. One of the staff members still assisted and went to collect the paint for him so he wasn’t left hanging around for 15 minutes. Thank you Luke at Coventry for helping us out, A1 service from you. Much appreciated!

6 de novembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Took two trips to collect item and then…

Took two trips to collect item and then got it home and there were pieces missing! Had to drive back there to pick up some more.

2 de novembro de 2024
Opinião espontânea
logótipo da Homebase - Coventry

Resposta da Homebase - Coventry

Hi Amanda,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store management.

Thanks,
Team Homebase

Classificada 4 em 5 estrelas

Easy to walkaround the store

Easy to walkaround the store, everything was in its place and i found all the things i needed. However it was cold and the lack of heating made the visit shorter. Jada was very good on the checkout she told me about the special offer on Energiser batteries so i brough 2 packs. I felt sorry for Jada she had to work in a cold environment and the checkout was right by the exit door staff shouldnt have to work in a cold environment. Maybe the manager can get her a fan heater from stock.

25 de outubro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

The compost bags are sodden

The compost bags are sodden, absolutely soaked and have dripped into my car boot, staff member states they are stored outside without any cover,
Car will now have to be aquavacced

21 de outubro de 2024
Opinião espontânea
logótipo da Homebase - Coventry

Resposta da Homebase - Coventry

Hi julian,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Classificada 5 em 5 estrelas

Fast 'click n collect!'

Less than 15 mins from making the order online, my item was ready to collect! The staff at the store were very pleasant. The item was readily available upon my arrival. As for the item in question, Homebase 10L dehumidifier, I'm amazed at the amount of moisture that it collects!

11 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Plenty of staff available at the…

Plenty of staff available at the customer service desk. The panelling that I collected was damaged, I was surprised that it wasn’t packaged and protected and was just loosely placed in a trolley that didn’t help with protecting them. A member of staff tried to help me replace 3 panels, however the ones on the shop floor were much worse.

16 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Online and in store purchases

The staff were able to locate my ordered items and bring them to me. Whilst in store I made another purchase and the staff were very helpful in putting this into my car and were careful not to make my car dirty. Thank you very much.

13 de outubro de 2024
Classificada 5 em 5 estrelas

Amazing staff!

Dan and staff so so helpful with an order and even helped me carrying it to the car I love this store excellent customer service!

13 de outubro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais