Ordered a garden parasol on line from Homebase to collect at The Range. It said there were 4 in stock. I could not get down to collect it and as my daughter works near the store I sent her all details... Ver mais
Localização
Alterar localizaçãoRetail World, Team Valley Trading Estate, NE11 0BD Gateshead, Tyne & Wear, GB
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Leia as opiniões dos outros
Having met Lisa in the comfort of our own home, she took time to assess our kitchen wish list and to offer advice about the layout. Time was then spent at the showroom looking at different units and... Ver mais
Went into Gateshead, Team Valley store to buy paint, daunting as always as so much choice available now. Approached by Brian B as we obviously looked baffled, he asked what we were looking for then he... Ver mais
Easy to order, even better with the 10% code Homebase sent me. Kept accurately informed throughout when delivery would take place and it happened promptly (next day) as promises. I must add, I know th... Ver mais
Informações sobre a empresa
- Loja de bricolage, casa e jardim
- Loja de acessórios para casas de banho
- Loja self-service
- Loja de móveis
- Centro de jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Gateshead
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contacto
Retail World, Team Valley Trading Estate, NE11 0BD, Gateshead, Tyne & Wear, Reino Unido
- 0345 640 7219
4,7
Excelente
309 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 43% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Alex on the till was extremely helpful
Alex on the till was extremely helpful. Lovely staff in the store!
1 de outubro de 2024
Opinião espontânea
Easy access to collection point…
Position and access to collection point is good.
Not very well signposted.
Served by a rather abrupt and impatient member of staff otherwise would have rated higher.
19 de outubro de 2024
Opinião espontânea
Resposta da Homebase - Gateshead
Hi Dillybop,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention and have shared your feedback with the store management team.
Thanks,
Team Homebase
Easy to order, good price and quality.
Easy to order, even better with the 10% code Homebase sent me. Kept accurately informed throughout when delivery would take place and it happened promptly (next day) as promises. I must add, I know there are some negative reviews about deliveries but I've used Homebase home delivery on 3 separate occasions this last year and they've all been absolutely spot on. Keep up the good service.
11 de outubro de 2024
Lovely experience in store- Alex and…
Lovely experience in store- Alex and Pam were especially helpful.
14 de outubro de 2024
Opinião espontânea
Ordered online but boxes were delivered…
Ordered online but boxes were delivered broken, so had to reorder and go to the store to collect them. As that way I could ensure I got them home safely.
Update: Thank you for refunding the delivery, I can't fault your staff in-store though. 5*s for the Inhouse Team.
2 de outubro de 2024
Resposta da Homebase - Gateshead
Hi Felix
We really appreciate you bringing this to our attention. We're as disappointed as you and will be sharing your feedback with our Home Delivery team. We have also assured that your delivery charge has been refunded back onto your original payment method for you. Please allow 3-5 working days for this to show.
Thanks
Team Homebase
Lovely store and staff
Ordered late one night online and was able to collect the next day.
Very easy in store and really friendly helpful staff.
5 de outubro de 2024
Opinião espontânea
Helpful Staff
I went shopping at the Gateshead store this morning and found the staff very helpful and pleasant
5 de outubro de 2024
Opinião espontânea
Really easy to complete
Really easy to complete, click and collect.service easy and quick to use. Lady on click and collect friendly and helpful. Even helped me get the trolley out to the car. Great customer service
4 de outubro de 2024
Opinião espontânea
Great service
4 de outubro de 2024
Opinião espontânea
Goods were available when stated
Goods were available when stated , staff helpful
1 de outubro de 2024
Easy to order and pay for on line
Easy to order and pay for on line. Plus a code for 10 percent off. Ordered and picked up in an hour.
2 de outubro de 2024
Opinião espontânea
Help from staff was great
Help from staff was great. Helped me get my click and collect and carried to car.
1 de outubro de 2024
Opinião espontânea
Served by Alex at cash desk on Sunday…
Served by Alex at cash desk on Sunday 22nd September. Exceptional customer service. Always polite and extremely helpful every time I visit the store xxxxx
22 de setembro de 2024
Opinião espontânea
Item was ready in less than an hour
28 de setembro de 2024
Opinião espontânea
I had Brian b help me find and mix my…
I had Brian b help me find and mix my paint colours very informative and helpfull
27 de setembro de 2024
Opinião espontânea
Brian was really helpful
26 de setembro de 2024
Opinião espontânea
Brian was extremely helpful today…
Brian was extremely helpful today assisting me and my wife picking color for our bedroom. We are the most indecisive people ever but he helped us to pick the color we want eventually.
25 de setembro de 2024
Opinião espontânea
Good Product.
Good and easy process in ordering to collection.
16 de setembro de 2024
Opinião espontânea
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