Homebase - Harlow Opiniões 

224
TrustScore: 4.5 em 5

4,7

Edinburgh Way,, CM20 2TN Harlow, Essex, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.

Classificada 5 em 5 estrelas

Bought 2 pieces from Homebase, Rattan Sideboard (home delivered) & Rattan Bedside Table (click & collect). Could not be happier with my purchases. They fit beautifully and better than expected. Took a... Ver mais

Classificada 5 em 5 estrelas

It was so straight forward made enquiries last Sunday had a proper measure from the sales lady on Wednesday had a kitchen fitter out on Thursday with dates and price paid for the kitchen today. Sorte... Ver mais

Classificada 2 em 5 estrelas

Misleading pricing labeling. Products had price on. And a big sign saying 20% off. The sign implies original price and you get 20% off. Once at the till we found this was an already discounted pr... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de bricolage, casa e jardim
  2. Loja de acessórios para casas de banho
  3. Loja self-service
  4. Loja de móveis
  5. Centro de jardinagem
  6. Loja de móveis para cozinha

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contacto

  • Edinburgh Way,, CM20 2TN, Harlow, Essex, Reino Unido

  • 0345 640 7802

4,7

Excelente

TrustScore: 4.5 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(224)

616 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We have not bought a bathroom suite for…

We have not bought a bathroom suite for several years. Denice was very well informed and very professional. She engaged with us well and understood what we wanted to do with our bathroom. Denice was able to guide us through the whole process and made everything so much easier for us.

4 de novembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Great service

Purchased what I wanted today, just on the odd occasion stock items have run out, and you can't get what you want. Staff very polite and courteous. Love the large car park at Edinburgh Way.

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Really enjoy visiting the Harlow site, all the staff are friendly and welcoming. Harry at the till was great, offered a pack of 5 gloves for £5 however I just bought some recently. Will definitely grab them next time!

21 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Location 0150 Harlow.

At location 0150 Harlow the manager was both friendly and immediately accomodating and helpful.
We returned a quantity of unused paint that had been ordered online.

16 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service all round.

I was looking for a front door mat and a cork bath mat. After wandering around the store I found a Homebase employee and asked him where the front door mats were, he kindly walked me to where they were, unfortunately I didn’t get his name. I chose my mat, there were no cork bath mats, so I went to pay for my front door mat. I was served by Harry who was extremely polite and courteous, so I was entirely happy with my shopping experience. It’s just a shame there were no cork bath mats.

14 de setembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

The quality of your goods is not as good as they used to be

The quality of your goods is not as good as it used to be. Curtain rail brackets you supplied did not have the screw holes drilled in them straightly. This meant they could not be used properly.

21 de agosto de 2024
Opinião espontânea
logótipo da Homebase - Harlow

Resposta da Homebase - Harlow

Hi Lawrence​, 

We’re sorry for any disappointment and would like to see how we can resolve this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Classificada 1 em 5 estrelas

Orderd said collected I eater have

Orderd said collected I eater have. Contacted them theyvtreid ringing once .I've tried endless times jo awnser still not recieved item

4 de setembro de 2024
logótipo da Homebase - Harlow

Resposta da Homebase - Harlow

Hi there​,

Thanks for bringing this to our attention. We’re sorry to hear you're not happy with the product. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) if you would like to discuss this further.

Team Homebase

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais