Homebase - Huntingdon Opiniões 

84
TrustScore: 4 em 5

4,1

Stukeley Road, PE29 6DA Huntingdon, Cambridgeshire, GB


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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products.... Ver mais

Classificada 5 em 5 estrelas

Myself and my husband went to the Huntingdon store,purchase some unit legs, we found Suzanne on the shop floor she was very helpful. We also purchased other items,Jackie at the checkout was very poli... Ver mais

Classificada 5 em 5 estrelas

Homebase Huntingdon are fantastic. We were shopping for a new BBQ. In my head I had narrowed it down to two options, when Suzanne spotted us and asked if we wanted any help. She was super friend... Ver mais


Informações sobre a empresa

  1. Loja de bricolage, casa e jardim
  2. Loja de acessórios para casas de banho
  3. Loja self-service
  4. Loja de móveis
  5. Centro de jardinagem
  6. Loja de móveis para cozinha

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contacto

  • Stukeley Road, PE29 6DA, Huntingdon, Cambridgeshire, Reino Unido

  • 0345 640 7451

4,1

Bom

TrustScore: 4 em 5

84 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 34% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(84)

641 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

The watering can was very dented

The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online refund so finally they agreed to refund in store. Not the best use of 20 minutes of my time!

20 de junho de 2026
Opinião espontânea
logótipo da Homebase - Huntingdon

Resposta da Homebase - Huntingdon

Hi Sue, 
Thank you for your feedback.
We're sorry to see that you haven't yet had the opportunity to provide us your details to investigate this further regarding your watering can that arrived with a dent.
Should you require further assistance on this please do get back to us with the requested information so we can work towards a swift resolution. Alternately, you can reach out to our customer care team directly on our website under the Contact Us option.
Your feedback has been really valuable in helping us understand where we can improve and we would love the opportunity to restore your confidence in our service.
Thank you once again for your patience and understanding throughout and I genuinely appreciate the opportunity to put things right.

Best wishes, 
Christian 
Customer Care Team 
Homebase

Classificada 5 em 5 estrelas

On line order…

Easy ordering on line. Quick communication to say my item was ready.Straight to the collection point very helpful, polite and professional lady served me.

22 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Easy collection

Ordered a couple of lamps to collect in store, items arrived on time and the collection process was easy. Staff member who served me was friendly and efficient.

6 de novembro de 2024
Classificada 5 em 5 estrelas

Fab customer service

Went into store for help with our two sets of Christmas lights not matching, staff were so helpful. Hayley was fab & solved our problem quickly and efficiently.

6 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed with quality of service

Very impressed with quality of service by Hayley at the Huntington store whilst returning a couple of items. Also the assistance from her colleague - do not know his name. On my original visit, I received excellent service from the staff.

24 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service at Huntingdon, Cambs

Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products. Oliver had a natural, not forced approached, that made us feel, we were getting the best possible advice, rather than being led to purchase products, that really does make a difference to customers. Thank you so much for your assistance.

19 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The lady who was serving me today on…

The lady who was serving me today on the till Harjinder no good morning how may I help you.
Greeted to a very unpleasant member staff.
Manors go along way

7 de outubro de 2024
Opinião espontânea
logótipo da Homebase - Huntingdon

Resposta da Homebase - Huntingdon

Hi Andrew,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Classificada 5 em 5 estrelas

Easy to order

Easy to order, efficient pick up, assistance excellent, man took them to my car and put them in for me.

21 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Refund with no hassle

Called into store to return a faulty kitchen tap which was still under warranty. I had already purchased a replacement tap and a refund was agreed....no hassle. Excellent!!

13 de setembro de 2024
Classificada 2 em 5 estrelas

No confirmation goods ready and phone lines busy

I ordered goods via click and collect at approx 4:30pm but received no confirmation they were ready to collect before 8pm closing. Next day I had to phone 3 times (all operatives were busy the first two attempts) before getting through mid-morning and being told my goods were ready.

18 de setembro de 2024
Opinião espontânea
logótipo da Homebase - Huntingdon

Resposta da Homebase - Huntingdon

Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Classificada 4 em 5 estrelas

Quick and convenient

Ordered items were available quickly. The member of staff who assisted me at the click and collect counter was friendly and helpful. They even helped carry the items to my car.

The products ordered are all fantastic and I am really happy with them.

17 de setembro de 2024
Opinião espontânea

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