Homebase - Maidenhead Opiniões 113

TrustScore: 4.5 em 5

4,3

Stafferton Way, SL6 1AY Maidenhead, Berkshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mark in the kitchen department at Homebase kitchens helped me choose a most lovely kitchen. He came and measured up within a couple of days and created a design shortly thereafter. I went into the sho... Ver mais

Classificada 4 em 5 estrelas

All went as expected, was delivered with respect with a kind, helpful delivery driver. Lovely chair, would definitely purchase again. Only issue was the box was a little bit damaged but the product in... Ver mais

Classificada 5 em 5 estrelas

Ordered item said in stock only to get phone call from Will at Maidenhead store to say only item they had had been sent to other store . He then checked around and eventually found one phoned back and... Ver mais

Classificada 3 em 5 estrelas

Booked click and collect. Lady staffing the desk was very overworked and trying to deal with multiple enquiries at once rather than resolving one at a time, which took longer than necessary. Goods we... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de bricolage, casa e jardim
  2. Loja de acessórios para casas de banho
  3. Loja self-service
  4. Loja de móveis
  5. Centro de jardinagem
  6. Loja de móveis para cozinha

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contacto

  • Stafferton Way, SL6 1AY, Maidenhead, Berkshire, Reino Unido

  • 0345 640 7811

4,3

Excelente

TrustScore: 4.5 em 5

113 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Mark's kitchen design Homebase Kitchens

Mark in the kitchen department at Homebase kitchens helped me choose a most lovely kitchen. He came and measured up within a couple of days and created a design shortly thereafter. I went into the shop and he guided me through the range of kitchens, styles and colours and all the necessary accessories. I valued his expertise because the choice is somewhat bewildering. I trusted Mark because last year he designed a new bedroom and two bathrooms for me which were equally lovely. I recommend Mark highly.

7 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you

Very helpful service from Danny and Paul when buying plants Thank you. Very much appreciated.

18 de junho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

I recently visited the Maidenhead…

I recently visited the Maidenhead Homebase for a click and collect order. While their service was polite and the staff, including Callum, Danny, Emma, and Glen, were notably helpful, there was a minor issue with some damaged items in my order. They managed to offer a satisfactory alternative at the original price, which was appreciated. The staff were efficient and courteous, even close to closing time. Overall, an average experience, but I'd consider visiting again.

19 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I received a message that the order is…

I received a message that the order is ready. Once I started I got a call that the items are not available and the money will be refunded. I wasn't even told of similar items are available. The Lady on the call was in such a hurry.

16 de novembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

No shop floor staff to help

I went into the Maidenhead store to spend a fair bit of money but needed some help. There was absolutely nobody on the shop floor - in fact there were several of us wanting help - so I left and spent my money in B & Q, where I DID get help.

11 de novembro de 2024
Opinião espontânea
logótipo da Homebase - Maidenhead

Resposta da Homebase - Maidenhead

Hi Yvonne,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Classificada 5 em 5 estrelas

I did a click and collect order online…

I did a click and collect order online and had to go to the Maidenhead branch. What a difference between this store and the one in Bracknell. Maidenhead had my order ready and on a trolley! This has never happened in Bracknell. Well done Maidenhead. Five stars from me.

11 de outubro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Faulty items

My collected garden items and solar lights today and when he got them home and I checked the solar panels were missing on both of the lanterns. I’m really not happy as these were for a bbq this evening

31 de agosto de 2024
Opinião espontânea
logótipo da Homebase - Maidenhead

Resposta da Homebase - Maidenhead

Hi Nina​,

Thanks for bringing this to our attention. We’re sorry to hear you're not happy with the product. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.

Team Homebase

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