Homebase - Newcastle Under Lyme Opiniões 

176
TrustScore: 4.5 em 5

4,6

33 Brook Lane, ST5 3HU Newcastle-Under-Lyme, Staffordshire, GB


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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Homebase products unfortunately are manufactured poorly . Out of all the various products I purchased over the last 12 to 18 months like kitchen taps , soft close toilet seat internal door handles all... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered online, straight forward. Item available to collect the next day. Shop location is great with pleanty of parking available. Easy access to a brightly lit, clean and spacious shop. Couldn't hel... Ver mais

Classificada 1 em 5 estrelas

Three of the boxes of very heavy laminate flooring we went to pick up from the click and collect counter, were damaged - we took them back inside and asked to exchange them - very ‘grumpy’ ‘assistant’... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

New shower suite bought and fitted in March. A fitting broke within months. I spoke to Mark Lenton at Homebase, Newcastle under Lyme and replace arranged and delivered the next day. Now happily inst... Ver mais


Informações sobre a empresa

  1. Loja de bricolage, casa e jardim
  2. Loja de acessórios para casas de banho
  3. Loja self-service
  4. Loja de móveis
  5. Centro de jardinagem
  6. Loja de móveis para cozinha

Sobre Homebase - Newcastle Under Lyme

Escrito pela empresa

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contacto

  • 33 Brook Lane, ST5 3HU, Newcastle-Under-Lyme, Staffordshire, Reino Unido

  • 0345 640 7047

4,6

Excelente

TrustScore: 4.5 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(176)

713 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very easy to order online

Very easy to order online. Click and collect very useful and ready really quickly. No problems collecting my order. Very pleasant staff.

25 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Expert advice much needed and so helpful in making our transaction easy and understandable. Great Big thank you to Mark at Newcastle staffs. Highly recommended. Thank you

26 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered online

Ordered online, straight forward. Item available to collect the next day. Shop location is great with pleanty of parking available. Easy access to a brightly lit, clean and spacious shop. Couldn't help but have a look around on my way to the collection point, picked up a cushion and a Christmas decoration to purchase too! No queue, Staff attended the collection point straight away. Always enjoy visiting this shop!

10 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A great experience had overall

Myself and my partner went in for a kitchen design appointment with Mark he was incredibly helpful and knowledgeable about the product and made the process so stress free and easy. We went in with an idea on what colour and style we wanted and he assisted with all the extra detail bits you don’t always think about but make such a impactful difference in the over all design. We couldn’t be happier with what we have ordered. Again thank you Mark for all your help.

6 de outubro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Although the goods were available well…

Although the goods were available well within 1 hrs.
The assistant literally threw the edging strips into a trolley before I told him to stop!

30 de setembro de 2024
Opinião espontânea
logótipo da Homebase - Newcastle Under Lyme

Resposta da Homebase - Newcastle Under Lyme

Hi Kevin,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Classificada 5 em 5 estrelas

Mark Lenton has been amazing from start…

Mark Lenton has been amazing from start to finish. His design ideas worked perfectly and the whole process was really easy and ran smoothly. One of the worktops was damaged on delivery but a quick phonecall to Mark and a replacement requested the same day. Fitting and installation should happen next week and I'm really optimistic for the quality of the kitchen.

12 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered two outdoor type double 13A…

I ordered two outdoor type double 13A sockets from the website clearance sale, click/ collect.
On collection I was presented with two outdoor type light switches! Not sockets!! There were none on the shelves of the type I ordered so the store manager gave me a discount on the last one of the only other type they had. But this was still more than what I'd paid online. On reflection I could have purchased what I thought I'd ordered online at a cheaper price elsewhere had they been listed correctly. He (manager)agreed that the web sites description of what I ordered online was completely wrong. SORRY NOT GOOD ENOUGH.
Then we have the inconvenience of waiting for a refund of my online purchase, plus the time and fuel costs.

26 de setembro de 2024
Opinião espontânea
logótipo da Homebase - Newcastle Under Lyme

Resposta da Homebase - Newcastle Under Lyme

Hi Andrew​,

Thanks for bringing this to our attention. We’re sorry to hear you're not happy with the product. We've raised this to our buying team to look into further.

Team Homebase

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