Homebase - Ruislip Opiniões 

360
TrustScore: 4.5 em 5

4,6

Unit 1, Victoria Retail Park, Crown Rd, off Victoria Rd, HA4 0AJ South Ruislip, Middlesex, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Visited Ruislip branch on 5 September about 6-7 pm. 1. Expert advice and really helpful service from Jo who helped with paint selection and mixing. 2. Confidence-inspiring discussion with... Ver mais

Classificada 1 em 5 estrelas

Clearly, the store is dying a slow death, so they have decided to make money by imposing strict penalties on drivers who park slightly out of the bay! So do be mindful of how you park your car in a ve... Ver mais

Classificada 5 em 5 estrelas

We bought a 6 burner BBQ from Homebase South Ruislip today. Just built it and fired up and it seems superb. I've been looking for barbies for a while now and this is really good value for money. A... Ver mais

Classificada 5 em 5 estrelas

I recently shopped in Homebase in South Ruislip where I was helped by Belinda and Sue D. They were very friendly and helpful when shopping for plants. The information and help they gave was very usefu... Ver mais


Informações sobre a empresa

  1. Loja de bricolage, casa e jardim
  2. Loja de acessórios para casas de banho
  3. Loja self-service
  4. Loja de móveis
  5. Centro de jardinagem
  6. Loja de móveis para cozinha

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contacto

  • Unit 1, Victoria Retail Park, Crown Rd, off Victoria Rd, HA4 0AJ, South Ruislip, Middlesex, Reino Unido

  • 0345 640 7093

4,6

Excelente

TrustScore: 4.5 em 5

360 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 41% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(360)

674 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Where do I find this …

I could not find what I was looking for.
I went to the customer service desk where I asked Belinda for her help.
She took me straight to where the items
were.
She was so helpful and such a friendly person.

31 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience in store today

Great experience in store today!

I found staff very helpful and kind

Mateen helped me find some paints as i had no idea where to start as i dont shop for paint often! He was very professional and helpful!

Also Susan the lady on the til was very nice too!

28 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great in store experience. Thanks Sally

Great in store experience, I was served by Sally, she was awesome, providing a friendly, helpful and quick service. Sally told me about some deals that saved me money and even helped me carry my goods to the car! Amazing service.

9 de outubro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Great storage boxes but needed cleaning

Click and collect order of two storage boxes was a good deal and was ready on time, staff were friendly. The problem was the boxes were quite dirty on the outside and a bit discoloured - the staffperson explained they’d been out in the elements due to lack of storage. It just meant I had to spend time cleaning them once home.

4 de outubro de 2024
Opinião espontânea
logótipo da Homebase - Ruislip

Resposta da Homebase - Ruislip

Hi Edwin,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service - have always appreciated the staff at Homebase but especially appreciative of Jacqueline and Matt for all their guidance and support today. Look forward to my next return!

4 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Easy process.

Easy process.. easy pick up.. and was even still at the store for collection when I was a day late due to misreading the text

28 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I bought my daughter 2 plants for her…

I bought my daughter 2 plants for her new home and other items from your store in Waltham cross.
Unfortunately she wanted something much bigger and I had to wait for her to bring them back to me. I live in central London.
I took them back to the closest branch I could find which took me 2 hours in traffic.
The assistant had to ask another member who said as long as they are not dried out. I did water them and they were more moist than their current stock. But he wanted to call a manager who told me they do not take back plants.( I have previously seen plants returned)
I explained how long it took me to get there. I suffer from laryngeal cancer and am disabled and traveled approximately 12 miles to return them. His name was Darren. He was adamant and didn’t offer any apologies for my inconvenience. He categorically said no. He also said it’s on your return policy. It does not say that on the receipt.
I am very disappointed. Can you help?

24 de setembro de 2024
Opinião espontânea
logótipo da Homebase - Ruislip

Resposta da Homebase - Ruislip

Hi Androulla​,

We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention and have shared this with the store manager. So that we can look into this further for you please provide your details and image of the receipt at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and include “FAO Gemma Ref 2082847” in the subject line. We’ll aim to get back to you as soon as we can.

Thanks,
Team Homebase

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