I haven’t recieved all my results as yet as one takes longer which I knew about and happy to wait But I had one result sent to me at a weekend .. This company went above and beyond I highly recommend... Ver mais
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Leia as opiniões dos outros
Test delivered next day, easy to use and results came back two days after posting. Full lab report provided with index numbers, very pleased with service.
I ordered an extended UTI culture test as I was experiencing UTI symptoms but all standard tests always came back negative. I was still treated with multiple antiobiotics for nearly a year without su... Ver mais
I ordered a test kit which arrived really quickly. The process was simple, I sent my sample back to the lab and received my results within 48 hours, which was much faster than waiting for a local clin... Ver mais
Informações sobre a empresa
Escrito pela empresa
Home Diagnostics provides medical tests from the comfort of your own home. Results interpretations are provided by UK registered doctors.
Escrito pela empresa

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Faecal Calprotectin testing
I've had a number of faecal calprotectin tests done with Home Diagnostics and they have always been processed very quickly from postage to laboratory testing.
5 STAR SERVICE
World class service extremely great company quick turnaround for tests and doctors interpretation great for people with crohnic health conditions
Samuel
Test delivered next day, easy to use and results came back two days after posting. Full lab report provided with index numbers, very pleased with service.
Easy to order and return with prompt…
Easy to order and return with prompt diagnosis.
Quick and simple
Everything went smoothly with my order. I received the test kit next day, and received the results two days after posting it back. The results were clear and easy to understand. Would certainly use this service again.
Very attentive team and replies
Very attentive team and replies. Test took longer than expected to arrive to the lab but easy process.
Great and prompt service
Quick service
Test came within 24 hours, and results came quick. A good professional company!
Poderá usar IA para responderLer mais
Blame culture rather than service focus.
Update- thanks for your response Jane I politely disagree. I understand that wasn't the intention, but the email reads that way because it opens with questions about what I might have done, rather than confirming what's been checked on your end first. The line about the form being essential paperwork for the lab reinforces that, as it reads as explaining the likely consequence of my error before any other fault has been ruled out.
I’ve used the extended urine culture twice after frustrations of not being able to get to the bottom of my symptoms via the NHS. The first time I got a detailed useful report back very quickly. As the symptoms continue I decided to try again to reopen the conversation with my GP.
This second time my experience has been less than great. I followed the instructions to the letter (like I did first time round). I’ve waited a week since the package shows as delivered using the tracking number. I followed up today and the first suggestion was I hadn’t completed the form properly for the lab to run the test. I replied saying I had and it’s the second time I’d done the test and did the same both times and provided the tracking number.
I then got a response saying the lab confirmed they’ve never received it so Riyal Mail must have lost. The tracking shows delivered but granted there is no proof of delivery.
What I’ve found frustrating is the assumption in the first email without any questions or conversation to suggest the issue was my error and also a pet hate of mine the business clearly uses copy and paste to reply to emails and they were sloppy enough to send in two different fonts.
They’ve sent a replacement test, hopefully third time lucky. But I must be honest based on this experience i wouldn’t be in a rush to use them again.

Resposta da Home Diagnostics
Got an infection in my bladder and…
Got an infection in my bladder and kidneys dark extremely foul smelling overnight stinking whole house out urgency for nothing antibiotics significantly reduce symptoms paid £64 for basic culture urine bacteria test and it was negative scammed me i want a refund!

Resposta da Home Diagnostics
Prompt delivery
Prompt delivery, easy instructions and fast results. Very pleased overall.
I haven’t recieved all my results as…
I haven’t recieved all my results as yet as one takes longer which I knew about and happy to wait But I had one result sent to me at a weekend .. This company went above and beyond I highly recommend them even replied super fast to my emails over a weekend I don’t know of any other company who does that ? Highly recommend
Prompt service and reporting
Prompt service and reporting. I would recommend them. Much easier and quicker than using general practice.
Excellent experience
Excellent experience. Quick response! I highly recommend them!
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