I have not received goods yet as have only just put in the order. However, on helpfulness, knowledge, prompt attention, I cannot fault them. Especially Scott. If the goods are anything like the servic... Ver mais
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Leia as opiniões dos outros
The doors arrived as expected and were a perfect match to the existing kitchen .they are extremely good quality and are packedged very well to avoid damage but the main reason to use hot doors is the... Ver mais
The quality of the doors was excellent (in fact better than the door that was being replaced). The delivery time was brilliant. It was packaged really well.
Seamless service, helped me find the right door and colour matching. A task I thought might take a few weeks to resolve was resolved in one visit. Aftercare checks and advise tgrough tge process.
A empresa respondeu
Informações sobre a empresa
- Loja de utensílios de cozinha
- Loja de mobília para quartos
- Loja de armários
- Fornecedor de portas
- Loja de bricolage, casa e jardim
- Remodelador de cozinhas
Escrito pela empresa
Hotdoors is one of the UK's leading online suppliers of replacement kitchen and bedroom doors, complete kitchens, units, worktops and matching components. Whether you're replacing a single damaged cabinet door or planning a complete kitchen renovation, we offer an extensive range of high-quality products, including made-to-measure doors, drawer fronts, units, worktops, plinths, cornice, pelmets, end panels, handles and accessories. As an internet-based company, we keep our prices competitive while providing the personal service you'd expect from a local business. Our friendly and knowledgeable team is always on hand to offer advice, answer questions and help you choose the right products for your project. If you'd prefer to see our products in person, you're also welcome to visit our Hertfordshire showroom by appointment. At Hotdoors, we're committed to quality products, competitive prices and exceptional customer service. Whether you're a homeowner, landlord, kitchen fitter or property developer, we're here to help transform your kitchen or bedroom—from one replacement cabinet door to complete kitchens and bedrooms.
Hotdoors | Kitchens, Bedrooms & Replacement Doors
Escrito pela empresa
- From One Cabinet Door to Complete Kitchens & Bedrooms
- Whether you're replacing a single cabinet door or designing a complete kitchen, Hotdoors offers replacement doors, made-to-measure solutions, kitchen units, worktops and matching components—all backed by friendly expert advice.
The Hotdoors Promise
Quality products. Honest advice. Friendly service. Every order matters..
At Hotdoors, we're committed to providing quality products, expert advice and friendly customer service. Whether you're replacing a single cabinet door or planning a complete kitchen, we're here to help from your first inquiry through to delivery.
Informações de contacto
Unit G25 Allen House, The Maltings, Station Road, CM21 9JX, Sawbridgeworth, Herts, Reino Unido
- 01279 883099
- CustomerService@hotdoors.co.uk
- www.hotdoors.co.uk
Transform Your Kitchen for Less
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
excellent communication
25 de junho de 2026
Resposta da HotDoors.co.uk
Thank you for taking the time to leave us a 5-star review. We're thrilled you're happy with your experience and really appreciate your support. We look forward to seeing you again!
They couldn’t not be more helpful
They couldn’t not be more helpful.
Such a refreshing change.
Highly recommended
30 de junho de 2026
I was vey pleased with the sample from…
I was vey pleased with the sample from Hot doors and will be placing my order shortly.
17 de junho de 2026
Excellent support
Excellent support. I asked to cut the doors and they got in touch. Even though they said they couldn’t, they at least tried to see what could be done and discuss my options. Every other place just said no too bad. Doors came very quickly and in good condition. The exact same doors are sold at least 20% less than other places.
22 de junho de 2026
Took 25% off refund as a return
Took 25% off refund as a return. In the terms but the items sent were incorrect size
20 de junho de 2026
Resposta da HotDoors.co.uk
Thank you for taking the time to share your feedback. As you have stated it is in the terms and conditions that there is a restocking fee. The items sent were not the incorrect size they were the size you ordered.
Hotdoors
Everything was great except the manner…
Everything was great except the manner in which your preferred delivery company packed there truck it was a complete shambles and I was surprised nothing was damaged . I would have a stern word with them or change to a different delivery company.
20 de junho de 2026
Resposta da HotDoors.co.uk
Thank you for taking the time to leave us a review and for your honest feedback. We're pleased to hear that everything else about your experience was great, but we're sorry to learn about your concerns regarding the way the delivery vehicle was loaded. We take comments like this seriously and will pass your feedback on to our delivery partner so they can review their loading procedures. We're glad your order arrived safely, and we appreciate you bringing this to our attention. Thank you for choosing Hotdoors, and we hope to serve you again in the future.
I needed to Match existing doors and…
I needed to Match existing doors and was so pleased to find Hot doors had such a great choice of doors and was so pleased to get the exact matching doors
To finish my laundry room delivered in the time they had said and quality was really good would definitely recommend and use Hot Doors in the future
11 de junho de 2026
Resposta da HotDoors.co.uk
Thank you so much for your wonderful 5-star review! We're delighted that you were able to find the exact matching doors to complete your laundry room. It's great to hear you were pleased with the quality of the doors and that your order was delivered on time as promised. We really appreciate your recommendation and look forward to helping you with any future projects. Thank you for choosing Hotdoors!
The sample door
The sample door arrived within two days as confirmed allowing us to continue are planning uninterrupted.
15 de junho de 2026
Resposta da HotDoors.co.uk
Thank you for your 5-star review! We're delighted to hear that your sample door arrived within the promised two days and helped keep your project on schedule. We know how important timely deliveries are when you're planning a project, so it's great to know we met your expectations. Thank you for choosing Hotdoors, and we hope to help you again in the future!
Very helpful staff when I phoned to get…
Very helpful staff when I phoned to get advice. Prompt delivery of my door samples and colour samples. Excellent quality doors.
15 de junho de 2026
Resposta da HotDoors.co.uk
Thank you so much for your fantastic 5-star review! We're delighted to hear that our team was able to provide helpful advice and that your door and colour samples arrived promptly. It's especially rewarding to know you're pleased with the quality of our doors. We really appreciate your kind feedback and look forward to helping you with your project again in the future. Thank you for choosing Hotdoors!
First class service,quick delivery.
15 de junho de 2026
Resposta da HotDoors.co.uk
Thank you very much for your review. We are pleased you are happy with the service provided!
Hotdoors
Beware - 25% charge for returning each incorrect sized item - even if standard sized
I placed an order for an item(cupboard door) , which turned out to be the wrong size (a standard non bespoke size) Hotdoors will not refund the full amount despite the following:
It was delivered to a neighbour therefore I did not get chance to check the item,
I contacted hotdoors and was told that there would be a 25% processing cost to return - bearing in mind it was in no way damaged and never hung.
I requested a waver on the basis of re-ordering another correctly sized item, and paying for postage, to which I was told no and to refer to terms and conditions.
Very disappointed. Order with caution
16 de junho de 2026
Opinião espontânea
Resposta da HotDoors.co.uk
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience.
As outlined in our Terms and Conditions, which were agreed to at the point of purchase, returns for incorrectly ordered items are subject to a 25% restocking fee. This is a standard practice across many industries, as returned items must be inspected, processed, and returned to stock before they can be resold.
While we appreciate that the item was unused, the product supplied matched the specifications that were ordered, and therefore the return falls under our standard returns policy. The delivery being accepted by a neighbour does not affect the terms agreed to when the order was placed.
Kind Regards,
The Hotdoors Team
Very quick and easy process, excellent quality
Very quick and easy process
2 de junho de 2026
Opinião espontânea
Resposta da HotDoors.co.uk
Thank you for your fantastic 5-star review. We greatly appreciate your feedback and are pleased to know that you had a positive experience with us.
Your support means a great deal to our team, and we look forward to assisting you again in the future.
The Hotdoors Team
Excellent no problems hassle free good…
Excellent no problems hassle free good quality doors
16 de setembro de 2025
Resposta da HotDoors.co.uk
Thank you for your 5-star review and for choosing us. We're delighted that you had a positive experience and appreciate you taking the time to share your feedback.
Resposta da HotDoors.co.uk
Thank you for taking the time to leave us a 5-star review. We're delighted to hear that you had a positive experience with us.
Kind Regards,
The Hotdoors Team
Superb from start to finish.
We ordered high gloss kitchen cupboard doors to give our kitchen a refresh and they were excellent.
The doors came quickly and none were damaged. There were clear and quite detailed instructions on how to check the boxes and what to do after if you subsequently discovered any damaged.
Such concise instructions did make us a bit wary but we needn't have worried. All the doors were there, cut exactly as ordered and delivered by two very polite and professional men, who were a credit to the company. First time we've ordered, doors from the Internet, first time we've used this company. I would happily recommend them to friends, in fact, I already have. Excellent from start to finish.
29 de maio de 2026
Resposta da HotDoors.co.uk
Thank you for your 5-star review and for choosing us. We're delighted that you had a positive experience and appreciate you taking the time to share your feedback.
Discontinued colours
EDIT IN RESPONSE TO COMPANY:
I never said that I placed the order 6 months ago. I said that 6 months after finishing my first bathroom I went to renovate my second and the colour was unavailable. Would you believe I don't have the time or inclination to call you up chasing colours you've discontinued.
_________________________________________________
One star review due to the fact that less than 6 months after ordering my first set of doors they discontinued the colour and line I ordered: fir supergloss graphite. Now I am left with one bathroom in a colour I cannot match. Poor continuity from a company.
5 de junho de 2026
Opinião espontânea
Resposta da HotDoors.co.uk
The last order you placed with us was in 2021, not 6 months ago. There is a colour match for the Fir Supergloss Graphite called the Zur Supergloss Graphite. A simple call or email to us would have resolved this issue.
Regards,
The Hotdoors Team
Kitchen Doors
I was talked through ordering on a video call as I wasn't confident on the measurements I was taking at home. Emailed a quote and paid it, delivery arrived without issue.
I would recommend them if you wanted to change the Kitchen doors!
26 de maio de 2026
Resposta da HotDoors.co.uk
Thank you for your kind review and for awarding us 5 stars. We are delighted that your experience met your expectations.
Your feedback is sincerely appreciated!
Kind Regards,
The Hotdoors Team
Drawer front replacements
I ordered some drawer fronts to replace old faded ones along with some panels to make some new cabinets. I visited the showroom and they were very helpful. Quality looks very good and they look great after being installed for 3 mths. Only minor issue was delivery cannot be planned but still worth 5 stars in my view. They do bedroom units too and I’ll definitely use them again.
16 de abril de 2026
Resposta da HotDoors.co.uk
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us.
We truly appreciate your support and kind words. It was a pleasure serving you, and we hope to welcome you back again soon.
Best wishes,
The Hotdoors Team
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