I just want to say a massive thank you to Disheel. He really was amazing in helping me and my mother build her dream kitchen. So helpful in every way, patient, informative and just a great guy overall... Ver mais
A empresa respondeu

Units 3 & 4, Saracen Industrial Estate, Mark Road, HP2 7BJ Hertfordshire, East Anglia, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I just want to say a massive thank you to Disheel. He really was amazing in helping me and my mother build her dream kitchen. So helpful in every way, patient, informative and just a great guy overall... Ver mais
A empresa respondeu
I’ve been using Howdens for several years and they’ve never let me down. Their kitchens are solid, easy to work with, and look great – perfect for the demands of social housing projects. The service i... Ver mais
A empresa respondeu
Howdens quoted very competitively for a very high quality £30k kitchen and were very helpful and great in coming up with unusual design ideas. The negotiated prices were unbeatable. One slight problem... Ver mais
A empresa respondeu
Reece was very professional and Knowledgeable , he undertook a site survey and then produced a design plan which included everything we had requested . Order placed the same day
A empresa respondeu
The UK's No. 1 Trade Kitchen Supplier.
Escrito pela empresa
Units 3 & 4, Saracen Industrial Estate, Mark Road, HP2 7BJ, Hertfordshire, East Anglia, Reino Unido
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Extremely helpful and understanding of my particular requirements. Promptly ordered and ready for collection on the stated date.

Resposta da Howdens - Hemel Hempstead
I just want to say a massive thank you to Disheel. He really was amazing in helping me and my mother build her dream kitchen. So helpful in every way, patient, informative and just a great guy overall! Would recommend his services to anyone looking for a new kitchen.

Resposta da Howdens - Hemel Hempstead
Reece was very professional and Knowledgeable , he undertook a site survey and then produced a design plan which included everything we had requested .
Order placed the same day

Resposta da Howdens - Hemel Hempstead
I left a review of Howdens in Hemel Hempstead & the awful customer service experience i had received. Howdens replied to contact tje team with the details. I emailed Howdens as requested 6 days ago. No acknowledgement & no reply. This is exactly why I gave Howdens a poor review! Completely unprofessional. Howdens posted a reply to try & redeem Howdens to make Howdens look like they care & are interested. Howdens are arguing over a £95 refund for a cabinet that will cost them approximately £40/50 to make. Unbelievable
Happy I like the way they got there shop laid out now makes u feel comfortable and the staff are very helpful.

Resposta da Howdens - Hemel Hempstead
Service is always friendly and fun. Quick turn around times for stock. Luke on the counter is a fountain of knowledge, highly recommend.

Resposta da Howdens - Hemel Hempstead
Great customer service from Harry and Aisha the designer, Nothing was to much trouble ,everything was perfect

Resposta da Howdens - Hemel Hempstead
All the staff at Hemel are just brilliant service is tip top best team I have ever worked with

Resposta da Howdens - Hemel Hempstead
Friendly staff and good reasonably price products!

Resposta da Howdens - Hemel Hempstead

Resposta da Howdens - Hemel Hempstead
Chesham store are always a pleasure to deal with, polite, knowledgeable with a great sense of humour, always a smile as I drive away....

Resposta da Howdens - Hemel Hempstead
Refused to replace failed under-oven drawer—ignored email, tried to upsell instead
Kitchen fitted less than a year ago. The AGD5597 under-oven drawer housing failed despite very light use—the plastic parts that retain the drawer crumbled and the drawer dropped.
I emailed Howdens with the details and evidence. No reply. Instead I received a sales call about their yearly promotion. When I asked about my complaint, I was told they couldn’t replace it “because it snapped.” That’s exactly the point: it failed under normal use and well within a year.
This feels like a poorly designed/low-durability component and poor after-sales support. I expected a repair or replacement to be arranged quickly; instead I was bounced and left with a broken drawer in a near-new kitchen.
Based on my experience: 1 star.
I wouldn’t recommend until Howdens improves product quality on this item and responds properly to faults rather than trying to sell more products.

Resposta da Howdens - Hemel Hempstead

Resposta da Howdens - Hemel Hempstead

Resposta da Howdens - Hemel Hempstead
Ordered doors and ironmongery, expressing I needed a complete order on the Monday. Which I was promised would not be a problem. I arrive Monday morning as agreed to find less than half my order available! With the second half due in the following day! When I explained this wasn’t the arrangement, I was told the person I dealt with was on holiday and they would have to check with them before confirming! Making me out to be a lier!!! I then had to drive to another depot to collect the rest of my order!! Worst customer service I’ve ever experienced!!!!!

Resposta da Howdens - Hemel Hempstead
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