We want to say a big thank you to Howdens, but especially Ellie Gallagher from the Kenley branch. We were recommended to ask for Ellie through the builders, and I can see why. From start to finish,... Ver mais
A empresa respondeu

Unit 1, Kenley Business Park, Bushey Close, CR8 5AU Kenley, London, GB
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We want to say a big thank you to Howdens, but especially Ellie Gallagher from the Kenley branch. We were recommended to ask for Ellie through the builders, and I can see why. From start to finish,... Ver mais
A empresa respondeu
Availability of stock and speed of delivery is unmatched across kitchen suppliers. The ability to get kitchens basically sameday is incredible when you think of the lead time of other suppliers. Pri... Ver mais
A empresa respondeu
Absolutely amazing service from start to finish. A big shout out to Andy at the Rochdale branch, amazing guy guided us through the whole process and we got delivery in record time. Thank you Andy
A empresa respondeu
Both Andrew and Glen were absolutely amazing and made our expensive With Howdens smooth and stress free. They were helpful, polite and went above and beyond to satisfy our needs. I would highly recomm... Ver mais
A empresa respondeu
The UK's No. 1 Trade Kitchen Supplier.
Escrito pela empresa
Unit 1, Kenley Business Park, Bushey Close, CR8 5AU, Kenley, London, Reino Unido
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Absolutely amazing service from start to finish. A big shout out to Andy at the Rochdale branch, amazing guy guided us through the whole process and we got delivery in record time.
Thank you Andy

Resposta da Howdens - Kenley
Availability of stock and speed of delivery is unmatched across kitchen suppliers. The ability to get kitchens basically sameday is incredible when you think of the lead time of other suppliers. Pricing is also great. They are the only supplier to offer an off white j pull handle which I cant understand why other suppliers have stopped doing.
The only real downside is the quality of the construction of their rigid carcasses. Compared to the likes of Wren etc they are falling short. Not necessarily a problem for the end user and most of these issues just make installation take longer than with comparible kitchens.
Free coffee in store and most stores I visit staff are friendly and approachable

Resposta da Howdens - Kenley
It only took 2 weeks from the designer measuring the kitchen. Too the kitchen arriving, ready to be installed.

Resposta da Howdens - Kenley

Resposta da Howdens - Kenley
Really bad communication yet again. Keep trying to go back because of their decent products and promotions but consistently let down by their lack of competent customer service.

Resposta da Howdens - Kenley

Resposta da Howdens - Kenley
Great service and friendly staff
We're very accommodating

Resposta da Howdens - Kenley
Unfortunately have had nothing but extremely poor service from Howdens Kenley from the start of our project.
After finalising a design that was massively delayed by staff turnover, lack of experience and incorrectly measuring the project space leading to multiple iterations and weeks of back forth with delays in communication.
After the design was finally finalised Howdens then informed us that the agreed design was then at a much higher price point, having never been mentioned at any point prior to that. After that Howdens then said we had to order within a certain date to obtain the best price, but could not tell us what the price would be. It seems they only said this to hit some target internally.
After all design issues Howdens then still asked us for measurements, despite them having carried out the measurements themselves. This further added costly delays to the project due to more back and forth with the building team doing the week.
When the kitchen was delivered there were numerous items that were either damaged or incorrect altogether, to date Howdens have repeatedly ignored our communication attempts to resolve the issues at hand. On multiple occasions when we called the Kenley branch we would be told we'd be called right back only for days/weeks to go with no response again.
The poor service from Howdens Kenley has caused our project to be significantly delayed and cost more than it should have.

Resposta da Howdens - Kenley
Very efficient and quick service in opening account for my colleague

Resposta da Howdens - Kenley

Resposta da Howdens - Kenley
They are a great team in coulsdon and very helpful and friendly

Resposta da Howdens - Kenley
Damaged wardrobe rail on delivery very poor communication from Howdens on organising replacement. Will go elsewhere next time to buy wardrobe doors and cupboards.

Resposta da Howdens - Kenley
The staff @ Kenley Howdens are always polite and so friendly and most helpful

Resposta da Howdens - Kenley
Gave good advice on choice of particular cabinet and fixing type and took trouble to show me cabinet .
Not in stock but ordered and suggested pick up cabinet from S Croydon branch to allow installation to be done whilst waiting for door.

Resposta da Howdens - Kenley
Just re-opened my account with Howdens, this time at Kenley branch. What a breath of fresh air !!! My last branch was a struggle and unhelpful, hence why I stopped spending there. I can see, by the very helpful and friendly staff at Kenley, we will form great friendships and a great business relationship. Thank you - JNK Property Care

Resposta da Howdens - Kenley
Great kitchens and pricing competitive.
Staff are helpful and quick to resolve any issues. I use Howdens Kenley regularly for both my customer's properties and my own.

Resposta da Howdens - Kenley
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