Fantastic service and fast response from Kate, friendly and informative. When your job depends on quick quotes and fast turn around to win clients… Howdens Luton comes top of the list. I usually tra... Ver mais
A empresa respondeu

Units 13 & 14, Stadium Estate, Craddock Road, LU4 0JF Bedfordshire, East Anglia, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fantastic service and fast response from Kate, friendly and informative. When your job depends on quick quotes and fast turn around to win clients… Howdens Luton comes top of the list. I usually tra... Ver mais
A empresa respondeu
I can't praise Kate and Belinda enough for their help sorting out an issue I'd been having with a new integrated fridge-freezer since it was installed 6 months ago. They were both brilliant and due t... Ver mais
A empresa respondeu
Helpful, friendly and experienced staff made the purchase of this new kitchen very easy. It looks great and of course is of fantastic quality. As a fitter it’s important that all items arrive when we... Ver mais
A empresa respondeu
Have used Howdens a number of times and always found them efficient and products of a good standard. Recent visit to the Luton branch, needed to order a new composite door, Gavin there was superb, wen... Ver mais
A empresa respondeu
The UK's No. 1 Trade Kitchen Supplier.
Escrito pela empresa
Units 13 & 14, Stadium Estate, Craddock Road, LU4 0JF, Bedfordshire, East Anglia, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very disappointing experience at the Luton Thistle Road branch. My wife politely asked Ella about a refund for an out of stock item we had paid for, and her response was abrupt, dismissive and came across as quite rude. Instead of explaining the policy clearly, she repeatedly said we could not have the cash back without offering any helpful alternative or clarification. The tone and manner of communication were unnecessary and left us feeling uncomfortable. Customer service should be respectful and informative, which unfortunately was not the case here.

Resposta da Howdens - Luton
Very good service from start of the sales process to delivery. The quality of the bedroom furniture is also very good.

Resposta da Howdens - Luton
Good friendly staff.
Understand what you want straight away.
Always have all fixing what I required on the latest visit.

Resposta da Howdens - Luton
Staff very helpful, knowledgeable with product my customer wanted to purchase, very polite & organised delivery promptly.

Resposta da Howdens - Luton
Helpful informative from start to finish Just waiting for delivery is.

Resposta da Howdens - Luton
As usual great service from Craddock Road, Luton

Resposta da Howdens - Luton
I can't praise Kate and Belinda enough for their help sorting out an issue I'd been having with a new integrated fridge-freezer since it was installed 6 months ago. They were both brilliant and due to their persistence, it has finally been resolved. Thank you so much both for all your help.

Resposta da Howdens - Luton
Unit 14, Craddock Road Branch
Exceptional over and above customer service from Belinda and due to her persistence a new fridge freezer was delivered 20 days later after the original 1 year old fridge freezer ceased working.

Resposta da Howdens - Luton
Steve Woodcock at Howdens Luton was fantastic. He was very understanding, patient, extremely knowledgeable and helped us choose a kitchen that was right for us and our budget. Thank you Steve.

Resposta da Howdens - Luton
Brilliant company with friendly staff and great customer service. All I need is always in stock.

Resposta da Howdens - Luton
Service was good, pick up efficient but unfortunately the middle shelf in the 1000 base unit was missing
This meant a second trip to pick it up,
Aggravating to say the least

Resposta da Howdens - Luton
REALLY PLEASED WITH OUR HOWDENS EXPERIENCE! It was our first time buying a kitchen in a new home, and after visiting other retailers, we found Howdens was not only the most competitive on price and quality but the customer service was brilliant. Steve from Luton store was so helpful from start to finish, being open and honest with what they have on offer and providing the best service to find what we need/want. When looking for quotes elsewhere we didn't enjoy the 'hard sales' approach, which is why we also used Howdens because the whole experience is super smooth, including the at home survey!
Steve was also really helpful with our situation as we initially went in for a quote unsure on dates and when we can have the kitchen fitted. Steve was flexible and was happy to answer any questions we have along the way.
Hugely recommend Howdens to anyone refitting their kitchen, and the comments I've had from friends & family about our new kitchen have been great!
Thanks so much Steven & Howdens team @ Luton!

Resposta da Howdens - Luton

Resposta da Howdens - Luton
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.